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Added 13 mins ago
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Manufacturing Automation Manager/Team Leader
Ciena
Ottawa, ON · Quebec, QC
- $146,600 to $234,200 CAD / year
- Full-time
…optical products at global scale. The Manufacturing Automation Manager provides technical and people leadership to advance automation strategy, partner manufacturing readiness, and…
Added 13 mins ago
Data & Business Support Analyst
MCAP
Toronto, ON
Document and present data analysis and data mining results to the manager
Added 13 mins ago
M
Senior Manager, Commercial Management – Ontario Line
Metrolinx
Canada
- Full-time
Our Rapid Transit Commercial Management Office is looking for a Senior Manager, Commercial Management to support Elevated guideway Stations (EGS) Ontario Line subway project. You will lead…
Added 13 mins ago
PC
Manager, Learning & Development
Provincial Credit Union
Charlottetown, PE
- Full-time
We’re looking for a Manager, Learning & Development to lead and strengthen how our people learn, grow and develop. This is an opportunity to shape learning across the organization, build…
Added 13 mins ago
TA
Customer Success Manager, Scaled Accounts
Tali AI
Toronto, ON
- Full-time
Added 13 mins ago
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Cyber Controls Testing Analyst
BMO
Toronto, ON · YNG
- Full-time
Understands the business/group strategy and develops and maintains knowledge of end to end processes.
Added 13 mins ago
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Senior Analyst, Credit Risk Analytics, Stress Testing (12 Month Contract)
BMO
Toronto, ON · FCP
- Full-time
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Added 13 mins ago
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Senior Relationship Manager
BMO
Edmonton, AB · Westlock, AB · Enbridge
- Full-time
Senior Relationship Manager, Commercial Banking
Added 13 mins ago
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Coordinator, Corporate Communication (18 month Contract)
Definity Insurance Company
Toronto, ON
- Full-time
Reporting to the Manager, Enterprise Communications, this position will play an important role in our team’s mission to inspire and engage our audiences through compelling stories. The role…
Added 28 mins ago
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Produce Manager (Chappelle Food Store) - North Central Co-op
Co-op
AB · Edmonton, AB
- Full-time
We invite applications for the position of Produce Manager to join our team at our Chappelle Food Store located in Edmonton, AB. Open availability is required.
Added 28 mins ago
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Credit Manager
BMO
Sudbury, ON
- Part-time
Helps determine business priorities and best sequence for execution of business/group strategy.
Added 28 mins ago
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Investment Associate, Private Wealth
BMO
Markham, ON · UPMA
- Full-time
Supports the development and execution of the business strategy and business planning activities.
Added 28 mins ago
Assistant Store Manager
Sherwin-Williams
Toronto, ON · Etobicoke, ON
The Assistant Store Manager works with the Store Manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. This includes supporting all aspects of store…
Added 28 mins ago
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Asset Protection Specialist: Full Time- Vancouver Terminal
The Home Depot
Vancouver, BC
- Full-time
…APS will drive execution of the Company’s Asset Protection strategy by utilizing available tools to minimize loss to the Company. An APS must uphold integrity, support key AP processes,…
Added 28 mins ago
Senior Advisor, Community Relations (Trois-Rivières)
VIA HFR - VIA TGF Inc
Trois-Rivières, QC
Relevant to the Manager, Community Relations based in Quebec, the Senior Advisor, Community Relations is responsible for managing relationships with stakeholders across Trois-Rivières and…
Added 28 mins ago
Territory Sales Manager, East Central SK
UPL
SK · Field, Sask
…Identifies key issues that could impact the business and develops strategy through an analytical lens / design…
Added 28 mins ago
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Senior Producer, Local Video Development (English Services) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.
Added 28 mins ago
NC
Client Manager, Commercial Insurance
NFP Corp
Hamilton, ON · London, ON · Oshawa, ON · Sudbury, ON · Timmins, ON · Windsor, ON
- Full-time
The Ontario Commercial Lines Division has an immediate need for an Account/Client Manager to interact with clients on a day-to-day basis while developing and maintaining relationships with…
Added 28 mins ago
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Product Manager
Artika
Montreal, QC
- Full-time
Added 28 mins ago
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Department Manager, Hourly
RONA
Sherwood Park, AB
- Full-time
Carry out merchandising duties according to the Store Manager’s directions
Added 28 mins ago
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Nonprofit GTM Strategy Manager
Okta
Toronto, ON
- $131,000 to $202,400 USD / year
- Full-time
Okta is looking for an entrepreneurial, data-driven Nonprofit GTM Strategy Manager to join our team. At Okta, we are building a world where anyone can safely use any technology.…
Added 28 mins ago
AW
Director Asset Protection
Arrow Workforce Solutions
Toronto, ON
- $220,000 to $230,000 CAD / year
- Full-time
…developing and executing the organization's asset protection strategy across retail operations, field asset protection, central investigations, merchandising, supply chain and logistics,…
Added 28 mins ago
I
Events Manager
Indigo
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
…high-profile celebrity events to the annual programming calendar. The Manager is the connective tissue between strategy and execution: ensuring the execution team has clear direction and…
Added 28 mins ago
LI
Digital Marketing Manager
Livingston International
Toronto, ON
- Full-time
As our Digital Marketing Manager, your core focus will be on building a predictable and scalable pipeline.
Added 43 mins ago
PG
Senior Application Security Engineer
Paymentus Group Inc
Richmond Hill, ON
- Full-time
This is a hands-on technical role reporting to the Manager of Platform Security. The Senior Application Security Engineer will perform secure design reviews, threat modeling, source code…

ABB

Service Manager

Mississauga, ON, L5N 8P7, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

The Service Manager is responsible for implementing service strategy, managing the unit P&L, and optimizing service resource utilization. They will lead the service organization to achieve performance targets while building sustainable customer relationships and driving operational excellence.

Requirements

Candidates must have 12+ years of experience in end-to-end service management, specifically within field service, maintenance, or aftermarket operations. Strong financial acumen, leadership capabilities, and a proven track record in driving business growth and customer satisfaction are essential.

Skills

Service Management
P&L Management
Strategic Planning
Robotics
Operational Excellence
Financial Acumen
Team Leadership
Continuous Improvement
Stakeholder Management
Business Growth
Field Service
Aftermarket Operations
Performance Monitoring
Service Productivity

Visa sponsorship

Not detected in the job text

Keywords

Service Management
Robotics
P&L
Strategic Planning
Operational Excellence
Customer Satisfaction
Field Service
Aftermarket Operations
KPIs
Business Acumen
Team Development
Continuous Improvement
Stakeholder Management
Service Strategy
Revenue Growth
Customer Retention
Service Productivity
Budget Management
Hybrid Work
Leadership

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