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Added 13 mins ago
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Sr. Digital Product Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Come and join the Digital Team as we work to transform Thomson Reuters into a truly Digital company. We aren’t just changing the way customers engage with us; we are transforming and…
Added 13 mins ago
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Project Manager, Reliability Execution
TC Energy
Airdrie, AB · Calgary, AB
- Full-time
…values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability,…
Added 13 mins ago
People and Culture (HR) Partner
Canadian Museum for Human Rights
Winnipeg, MB
…expertise are celebrated, because we’re stronger together. Our team is made up of talented people who are passionate about what they do and why they do it. By bringing different skills and…
Added 13 mins ago
Sales Associate-Retail
Roots
London, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 13 mins ago
Manager HOPE Program
360°kids
Markham, ON
In conjunction with the Team Lead, participates in intake assessments of potential clients.
Added 13 mins ago
HR
Manager, Primary Care Programs and Clinical Operations
Humber River FHT
Toronto, ON
- Full-time
Humber River Family Health Team is seeking a collaborative and experienced Manager, Primary Care Programs and Clinical Operations to lead the day-to-day operations of its assigned…
Added 13 mins ago
FG
Parts Manager (Heavy Duty Parts)
Fort Garry Industries LTD.
Winnipeg, MB
- Full-time
Lead a team to uphold FGI’ customer service standards and core values
Added 13 mins ago
TS
Justice Support Worker
The Salvation Army Canada and Bermuda Territory
Regina, SK
- Full-time
Serving as a Team Lead on-call, and under the direction of the Manager, will provide assistance to staff and report incidents and issues to the Manager.
Added 13 mins ago
CG
Senior Internal Auditor
Canada Guaranty
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
…collaboration, and supportive teamwork. If you’re a dedicated team player with a strong track record of excellence, we can’t wait to hear from…
Added 13 mins ago
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Area Director
Active Start Child Care
AB · Edmonton, AB
- Full-time
Lead, coach and develop Centre Directors to build strong, capable and accountable leadership teams.
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Senior Manager, Regional Control
Metrolinx
Oakville, ON
- Full-time
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Added 13 mins ago
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Senior Principal, Transformation Management
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our strategic vision is to be the first in our industry to lead with bringing more and delivering outcomes as we work to become the world’s most customer-obsessed and employee-empowered…
Added 13 mins ago
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Customer Success Manager - Enterprise
Caribou
Toronto, ON
- Full-time
We’re looking for a Customer Success Manager to lead strategic enterprise customer accounts. This opportunity is for a compassionate problem solver who thrives in fast-paced environments…
Added 13 mins ago
WC
Expression of Interest -0.5 FTE - RECE (Registered Early Childhood Educator) at St. Gabriel (C)
Waterloo Catholic District School Board
Cambridge, ON
- Full-time
…Kindergarten program within a classroom setting and/or taking the lead in implementing age appropriate learning for groups of students as part of the Extended Day…
Added 13 mins ago
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Operations Support Supervisor
Mevotech
Mississauga, ON
- Full-time
Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking a Operations Support Supervisor to join our dynamic team.
Added 13 mins ago
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TERM Ophthalmologist
William Osler Health System
Brampton, ON
- Part-time
Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities. At Osler, we invest in careers that…
Added 13 mins ago
SS
Executive Director
Summit Search Group
Whitby, ON
- Full-time
Fundraising Portfolio: Lead strategies for achieving diversified sources of revenue, including corporate sponsorships, private philanthropy, signature events, and public grant writing.
Added 13 mins ago
VH
Home Support Worker- Scarborough
VHA Home HealthCare
Toronto, ON · Scarborough, ON
- Full-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 13 mins ago
MS
IT Support & Facilities Coordinator
McGill St Laurent
Montreal, QC
- Contract
You will be part of our in-house IT team, working alongside our Senior IT Lead on day-to-day support requests and employee onboarding. You will also own facilities, from repairs and…
Added 28 mins ago
PI
Health and Safety Environment Coordinator
Pagnotta Inc.
Vancouver, BC
- Full-time
Lead or assist in incident investigations, root cause analysis, and corrective actions.
Added 28 mins ago
CC
Sector Controller
Compass Canada
London, ON
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 28 mins ago
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Sales Manager - Home Envelope Products
Dakwakada
Whitehorse, YT
- Full-time
Lead, supervise and coach the residential sales team to achieve established revenue, gross margin, sales conversion and customer service objectives.
Added 28 mins ago
CT
Shift Manager
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Are you a people-first leader who thrives in a fast-paced, high-tech environment? We're looking for a Shift Manager to lead our day-shift inbound operations at one of our most advanced…
Added 28 mins ago
MH
Therapy Assistant - Oakville
Monarch House
Oakville, ON
- Part-time
…Monarch House. The TA will work within an interdisciplinary team to support skill acquisition and/or decrease maladaptive behaviors while providing an engaging and positive client…
Added 28 mins ago
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Finance - Senior Manager/Manager, Business Finance, Digital
Aritzia
Vancouver, BC
- Full-time
As the Senior Manager / Manager, Business Finance, Digital, you will lead the team to:

ABB

Service Manager

Mississauga, ON, L5N 8P7, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

The Service Manager is responsible for implementing service strategy, managing the unit P&L, and optimizing service resource utilization. They will lead the service organization to achieve performance targets while building sustainable customer relationships and driving operational excellence.

Requirements

Candidates must have 12+ years of experience in end-to-end service management, specifically within field service, maintenance, or aftermarket operations. Strong financial acumen, leadership capabilities, and a proven track record in driving business growth and customer satisfaction are essential.

Skills

Service Management
P&L Management
Strategic Planning
Robotics
Operational Excellence
Financial Acumen
Team Leadership
Continuous Improvement
Stakeholder Management
Business Growth
Field Service
Aftermarket Operations
Performance Monitoring
Service Productivity

Visa sponsorship

Not detected in the job text

Keywords

Service Management
Robotics
P&L
Strategic Planning
Operational Excellence
Customer Satisfaction
Field Service
Aftermarket Operations
KPIs
Business Acumen
Team Development
Continuous Improvement
Stakeholder Management
Service Strategy
Revenue Growth
Customer Retention
Service Productivity
Budget Management
Hybrid Work
Leadership

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