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Added 6 mins ago
OR
Wireless Manager - 1206 Maple Ridge
OSL Retail Services Inc
Maple Ridge, BC
- Other
…locations across Canada, and we are growing fast! As a Wireless Manager, you are key to our success. That’s why we’re looking for a results-driven, hands-on manager to manage and develop a…
Added 6 mins ago
Trade Sales & Deliveries - Matamata
Fletcher Building
Hamilton, ON
Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and…
Added 6 mins ago
BR
Leasing & Site Administrator
BGO Real Estate
Newmarket, ON
- Full-time
…maintaining accurate property records. The ideal candidate is customer-focused, detail-oriented, and enjoys working collaboratively to provide professional service to residents and…
Added 6 mins ago
MR
Par-Time Sales Associate
Match Retail
Burnaby, BC
- $25 CAD / hour
- Part-time
Meet or exceed sales goals while delivering exceptional customer service.
Added 6 mins ago
AR
Second Chef Cook 2
Algonquin Resort
Kingston, ON
- Part-time
Report all injuries or illnesses to a supervisor or manager immediately.
Added 6 mins ago
BR
Game Day Lead (Vancouver)
Brodie Rec League
Burnaby, BC · Richmond, BC · Vancouver, BC
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…
Added 6 mins ago
BR
Game Day Lead (Ottawa)
Brodie Rec League
Ottawa, ON
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…
Added 6 mins ago
BR
Game Day Lead (Oakville)
Brodie Rec League
Oakville, ON
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…
Added 6 mins ago
BR
Game Day Lead (Calgary)
Brodie Rec League
Calgary, AB
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…
Added 6 mins ago
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Senior Manager, Social Content & Communities
RBC
Toronto, ON
- Full-time
Partner with the customer contact center, business operations, and service teams to route and resolve client and community inquiries and platform feedback originating on social media.
Added 6 mins ago
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Relationship Manager, Commercial Financial Services
RBC
Ottawa, ON
- Full-time
…acumen, portfolio management expertise, and knack for client service, sets the stage for…
Added 6 mins ago
UH
Digital Technician (IT Service Desk Agent)
University Health Network
Toronto, ON
- Contract
UHN has transitioned its outsourced service desk to an insourced service model. The IT Service Desk Agent will be responsible for supporting TeamUHN as part of a 24/7/365 team. The…
Added 6 mins ago
A
Assistant Restaurant Manager
AccorHotel
Banff, AB
- Full-time
The Assistant Restaurant Manager will ensure that employees provide phenomenal guest experiences resulting in lasting memories. They will lead, develop and coach a team of professional…
Added 6 mins ago
GD
AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 6 mins ago
B
Customer Success Manager - Canada
Buildots
Toronto, ON
- Full-time
…beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful…
Added 6 mins ago
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Sales Representative
Reliable Corporation
Burlington, ON
- Full-time
…strengthen relationships with key accounts. Reporting to the Sales Manager, you will manage an assigned account portfolio while prospecting, qualifying leads, and converting opportunities…
Added 6 mins ago
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JUNIOR ASSISTANT MANAGER
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- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 6 mins ago
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Marketing Communications Coordinator
Battlefords Humane Society
North Battleford, SK
- Full-time
Working alongside our Shelter Operations Manager, and reporting to the Battleford’s Humane Society Board, you will provide exceptional customer service all while keeping animal safety &…
Added 6 mins ago
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Project Group Manager
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London, ON
- Full-time
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 6 mins ago
NH
Operations Manager
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Burlington, ON
- Full-time
NOVO Health Services is seeking a strategic and experienced Operations Manager to lead courier and trucking operations across our New Hampshire market, ensuring safe, efficient, and…
Added 6 mins ago
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Senior Marketing Specialist, CX & Membership Marketing
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- Full-time
Have strong retail operations and customer service expertise.
Added 6 mins ago
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Business Development Representative ($85,000-$95,000 OTE)
The Bullpen
Vancouver, BC
- $50,000 to $54,000 CAD / year
- Full-time
You might already have sales experience. You might be coming from hospitality, customer service, retail, sport, recruitment or another competitive environment.
Added 21 mins ago
Demand Planning & Inventory Control - Demand Planner I
EQI
Canada
The Demand Planner is responsible for ensuring products are delivered to the customer on a timely basis with world class customer service. This position will report to the Demand Planning…
Added 21 mins ago
Retail Experience Lead
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…supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean…
Added 21 mins ago
Retail Experience Lead
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Estevan, SK
…supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean…

AbbVie

Manager, Content Production & Operations

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 21, 2026
Experience: Typically 5+ years of progressive experience in content solutions, creative production, studio operations, content operations or a related agency or in-house environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

We have an opportunity for a Manager, Content Production & Operations to join AbbVie Canada's Internal Agency within Customer Excellence. Reporting to the Internal Agency Lead, this role is responsible for leading and developing a multidisciplinary production team and ensuring the effective delivery of content solutions that support business objectives. The Manager provides day-to-day leadership, guidance and expertise, helping teams and stakeholders translate business needs into effective solutions while balancing quality, timelines and resources. Working closely with the Internal Agency Lead and business partners, the Manager helps strengthen team capabilities, enhance service offerings and improve how work is delivered.

Key Responsibilities

Lead, coach and develop a multidisciplinary content team, establishing clear priorities, performance expectations and development plans while fostering accountability, collaboration and continuous improvement.

Oversee the team's portfolio of work, ensuring priorities, timelines, resources and deliverables are effectively managed to support reliable, high-quality execution across multiple concurrent projects.
Manage team capacity, workload distribution and resource planning, including the effective use of freelancers, contractors and external partners to address evolving business needs.
Translate business requirements, project objectives and stakeholder briefs into clear plans, actionable workstreams and practical direction for internal and external contributors, ensuring alignment on scope, expectations and deliverables.
Partner with stakeholders to understand business objectives, identify underlying needs, challenge assumptions where appropriate, and translate requirements into effective content solutions that maximize impact, improve audience engagement and support desired business outcomes.
Provide strategic and practical guidance on content solutions, delivery approaches and execution requirements, while contributing directly to selected projects and initiatives where additional expertise, leadership or capacity is required.
Accountable for the effective delivery of content solutions, establishing performance expectations, monitoring delivery outcomes and implementing improvements that enhance quality, efficiency, stakeholder experience and team effectiveness.
Identify opportunities to strengthen team capabilities, enhance service offerings and improve ways of working, supporting the adoption of approved improvements that increase value to stakeholders and strengthen overall service delivery.
Ensure all deliverables meet applicable requirements for quality, accessibility, brand consistency and established medical, legal, regulatory, privacy and compliance review processes.
Build strong partnerships across the organization by providing trusted guidance, communicating recommendations and trade-offs effectively, and helping stakeholders make informed decisions regarding content approaches and delivery.

Qualifications

Education and Work Experience

Bachelor’s degree or college diploma in a relevant field, or equivalent demonstrated experience.
Typically 5+ years of progressive experience in content solutions, creative production, studio operations, content operations or a related agency or in-house environment.
Demonstrated experience leading and developing people, projects or multidisciplinary contributors, including freelancers or external partners.
Experience managing priorities, resources, quality and timelines across multiple concurrent projects and stakeholders.
Experience delivering content solutions across a range of formats, platforms, audiences or communication channels. Experience in pharmaceuticals, healthcare or another regulated industry is considered an asset

Essential Skills and Abilities

French and English bilingual proficiency, oral and written.
Strong people leadership skills, including coaching, delegation, prioritization, feedback and team development.
Strong judgment, prioritization, resource planning and problem-solving skills, with the ability to navigate competing priorities in a fast-paced environment.
Broad understanding of content solutions and the ability to guide work across different formats, disciplines, platforms and business needs.
Ability to translate business needs into clear, feasible solutions and communicate recommendations, risks and trade-offs effectively.
Sound judgment in content quality, audience needs, usability and channel-appropriate execution.
Comfort working in a changing environment and evolving team practices as needs, tools and technologies develop.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Workday Global Grade: 18

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More about this job

Responsibilities

The Manager, Content Production & Operations leads a multidisciplinary team to deliver high-quality content solutions that align with business objectives. This role oversees resource planning, project timelines, and stakeholder partnerships to ensure efficient execution across various communication channels.

Requirements

Candidates must possess at least 5 years of progressive experience in content operations, creative production, or a related agency environment. A bachelor's degree or equivalent experience is required, along with bilingual proficiency in English and French.

Skills

Content production
Operations management
Team leadership
Project management
Resource planning
Stakeholder management
Strategic planning
Creative production
Bilingual proficiency
Coaching
Problem-solving
Regulatory compliance
Brand consistency
Workflow optimization
Performance management

Visa sponsorship

Not detected in the job text

Keywords

Content Production
Operations
Project Management
Creative Agency
Pharmaceuticals
Healthcare
Regulatory Compliance
Resource Planning
Stakeholder Engagement
Team Leadership
Content Strategy
Multidisciplinary Team
Brand Management
Workflow Improvement
Performance Metrics
Communication Channels
Quality Assurance
Accessibility
Privacy
Business Objectives

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