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Added 5 mins ago
CO
Intern, Strategy Analyst - Summer 2027
Capital One
Toronto, ON
- Full-time
Added 5 mins ago
CO
Associate, Strategy Analyst - New Grad 2027
Capital One
Toronto, ON
- Full-time
…and slides to present it, along with a number of other modern analytics tools. Working in an agile, cross-functional team you’ll also have the opportunity to learn from other job families…
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Senior Associate, AI and Data Strategy Consultant
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- Full-time
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Director, Enterprise Performance Management
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- Full-time
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Software Engineer II
TD
Toronto, ON
- Full-time
Added 6 mins ago
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Sr. AI Developer
OpenText
Waterloo, ON
- Full-time
As a Senior AI Developer, you will bring software engineering experience and a working knowledge of AI to OpenText products. You will take a feature from an open question through design,…
Added 6 mins ago
AC
Développeur·euse Java (Marché financier)
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- Full-time
…managed services in application development, Data, AI & Advanced Analytics, and Cybersecurity for the banking, telecom, and broader industrial…
Added 20 mins ago
Principal Software Engineer - Collateral Treasury Trading Platforms
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Toronto, ON
Added 20 mins ago
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Strategy Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
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Added 20 mins ago
Portfolio Analyst - 18 Month Contract
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Toronto, ON
Added 20 mins ago
Manager, Process Redesign & Modernization
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Contract, Customer Energy Management Associate
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Added 35 mins ago
CS
Senior Associate - Digital Transformation
Cascadia Strategy Consulting Partners
Remote, Canada
- $110,000 to $135,000 CAD / year
- Full-time
- Remote
…Management, Digital Transformation, Policy & Economics, and Data Analytics & AI. We serve clients in industries such as Food, Beverages & Retail, Industry Associations, Construction & Real…
Added 35 mins ago
CS
Senior Associate - Digital Transformation
Cascadia Strategy Consulting Partners
Remote, Canada
- $110,000 to $135,000 CAD / year
- Full-time
- Remote
…Management, Digital Transformation, Policy & Economics, and Data Analytics & AI. We serve clients in industries such as Food, Beverages & Retail, Industry Associations, Construction & Real…
Added 35 mins ago
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Senior Project Controls Advisor
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Calgary, AB · Edmonton, AB
- Full-time
Added 35 mins ago
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Growth Marketing Manager
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- Full-time
Added 35 mins ago
EI
Product Manager - Digital Health
Estuate, Inc.
Mississauga, ON
- Contract
Added 35 mins ago
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Senior Copywriter
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Toronto, ON
- Full-time
…communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house medical experts and award-winning data science and AI capabilities.…
Added 35 mins ago
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Senior Medical Writer - Medical Communications
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Toronto, ON
- Full-time
…communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house medical experts and award-winning data science and AI capabilities.…
Added 35 mins ago
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Business Systems Analyst
Systematix
Ottawa, ON
- Contract
Added 50 mins ago
PLM Solution Architect/Architecte de solutions PLM
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Added 50 mins ago
Applied Scientist II, Sponsored Products and Brands Agent
Amazon
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Added 50 mins ago
Développeur.se de logiciels - Flux de travaux agentifs / Software Developer - Agentic Workflows
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Montreal, QC
As a Software Developer, you will help build the agentic harness that turns intent into working games and the loop that lets an agent write, run, evaluate, and repair its own work.
Added 50 mins ago
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Senior Product Marketing Manager
Veralto Global
Vancouver, BC · London, ON
- $125,000 to $150,000 CAD / year
- Full-time
…software solutions that address critical water-data management, analytics, and compliance challenges for the rapidly growing water industry. Our solutions range from software for individual…
Added 50 mins ago
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Sales Operations Manager
AbbVie
Montreal, QC
- Full-time
The role will serve as the central coordination point between Customer Excellence, Commercial Leadership, Finance, HR, Analytics, BTS, Compliance, the data governance teams, field…

AbbVie

Sales Operations Manager

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Summary

The Sales Operations Manager will lead the delivery of two priority projects for the affiliate: the Sales Incentive Plan (SIP) and sample management. The role will provide rigorous project leadership, operational accountability, governance coordination and stakeholder alignment to ensure both programs are delivered accurately, compliantly and on time.

The role will serve as the central coordination point between Customer Excellence, Commercial Leadership, Finance, HR, Analytics, BTS, Compliance, the data governance teams, field stakeholders and external partners. The assignment requires an operational leader able to switch between detailed execution, problem solving, governance, communications and senior-level decision support.

Objectives of the assignment

Implement the affiliate's SIP cycle with clear governance, precise deliverables, timely decisions and effective communication to the field.
Establish and operate a sustainable end-to-end sample management model covering data, technology, operations, vendors, compliance and field support.
Create clear accountability, operating rhythms, documentation, controls and performance measures for both workstreams.
Reduce operational risk, recurring issues and field disruptions through structured problem resolution and continuous improvement.

Key responsibilities

Management of the Sales Incentive Plan (SIP)

Be responsible for and coordinate the affiliate's end-to-end SIP timeline, milestones, dependencies and governance deliverables.
Coordinate the development and approval of SIP measures, weightings, quotas and supporting methodologies with Commercial Leadership, Finance, Analytics, HR and other stakeholders.
Organize SIP governance meetings, prepare decision papers, document outcomes and drive follow-up actions to completion.
Coordinate quota setting, quota adjustment requests, semi-annual payment calculations, approvals and final submissions to the appropriate partners.
Maintain SIP guidelines, templates, decision logs, calendars and supporting documentation under version control.
Coordinate clear and timely communications intended for commercial leads, managers and field teams.
Identify and implement improvements that enhance accuracy, efficiency, transparency and stakeholder experience.

Management of samples for the affiliate

Lead the design and implementation of the affiliate’s sample management operating model and governance framework.
Ensure end-to-end oversight of HCPs and handle data, territory alignment, sample ordering, inventory, execution, returns, platform operations, system integrations, user access and issue resolution.
Coordinate cross-functional governance involving Customer Excellence,WinningWith Data / DataStewardship, BTS, Compliance, Finance, Sales Leadership, support teams and external vendors.
Establish operational and governance reviews that address incidents, service levels, root causes, risks, improvement priorities and corrective actions.
Monitor vendor and operations performance, escalate major issues and ensure agreed actions are completed.
Ensure processes, controls, SOPs, business aids and training materials promote compliant, auditable and user-friendly execution.
Analyze recurring field issues and drive improvements to reduce disruptions, improve data quality and strengthen sample availability and execution.

Qualifications

Must have:

Bachelor's degree in business, finance, operations, analytics, life sciences or a related discipline.
Progressive experience in Sales Operations, Commercial Excellence, Business Operations, Incentive Compensation, Commercial Analytics, or a related role.
Proven experience leading complex, cross-functional projects with multiple stakeholders and tight delivery timelines.
Strong analytical, problem-solving, project management and process design skills.
Ability to translate complex operational topics into clear decisions, communications and practical execution plans.
Advanced proficiencyin AI, Microsoft Excel and PowerPoint, with strong attention to detail and data accuracy.
Excellent written, verbal, presentation and stakeholder management skills.

Great assets for the role:

Experience with commercial incentives, quota setting, payment processes or SIP governance.
Experience in pharmaceutical sample management, audit readiness, compliance controls or regulated field operations.
Working knowledge of Veeva CRM, PDI, OneKey, IQVIA, master-data processes, system integrations or vendor-managed execution operations.
Experience collaborating with senior commercial leaders, Finance, HR, Compliance, BTS, analytics teams and external vendors.
Experience in the pharmaceutical, healthcare or life sciences industry.

AbbVie aims to offer a French-speaking workplace in Quebec and has made efforts to limit English requirements. However, advanced English skills are essential for this role because the position involves working with English-speaking employees, clients, and regions outside Quebec.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Workday Global Grade: 17

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More about this job

Responsibilities

The Sales Operations Manager will lead the delivery of the Sales Incentive Plan and sample management programs for the affiliate. This role involves coordinating cross-functional stakeholders to ensure operational accuracy, compliance, and effective project execution.

Requirements

Candidates must possess a bachelor's degree and progressive experience in sales operations, commercial excellence, or a related field. Strong analytical, project management, and communication skills are required to manage complex operational workflows and stakeholder relationships.

Skills

Sales Operations
Project Management
Incentive Compensation
Data Governance
Commercial Analytics
Stakeholder Management
Process Design
Pharmaceutical Compliance
Sample Management
Analytical Skills
Problem Solving
Microsoft Excel
PowerPoint
Veeva CRM
IQVIA
Business Operations

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
Incentive Compensation
Sample Management
Project Leadership
Data Governance
Commercial Excellence
Pharmaceutical Industry
Veeva CRM
IQVIA
OneKey
Compliance
Business Operations
Stakeholder Alignment
Process Improvement
Analytics
SOPs
Master Data
System Integration
Field Support
Quota Setting
Performance Measures
Cross-functional Collaboration
Operational Risk
Decision Support
Life Sciences

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