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Added 12 mins ago
Drayton Valley Recreation Therapist
Connecting Care (2000) Inc.
Drayton Valley, AB
At Connecting Care, we proudly embrace The Eden Alternative™ philosophy as a guiding force for every facet of community operations. This revolutionary approach to care prioritizes resident…
Added 12 mins ago
DC
Banquet Server (Permanent, Full-Time)
Donalda Club
Toronto, ON
- Full-time
Provide exceptional service by greeting and serving members courteously, professionally, and timely.
Added 12 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
Being part of a family-owned business committed to the community;
Added 12 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 12 mins ago
S
Assistant Department Manager, Produce
Save-On-Foods
Burnaby, BC · Madison Centre - Burnaby BC
- Part-time
…place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its…
Added 12 mins ago
TS
Community Family Service Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
Collaborate with Community Ministries Manager to ensure effective program delivery
Added 12 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Cedar Hill Thrift Store
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 12 mins ago
Cook/Food Service Supervisor
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
Reporting to the Manager, Clinical Services and under the direct supervision of the Program Coordinator, the Food Service Supervisor plans, develops and prepares menus and meals, including…
Added 12 mins ago
FH
Community Health Nurse - Registered Nurse
Fraser Health
Surrey, BC
- Full-time
…(Registered Nurses) to join our Newton Home Health (Fraser Community South) Team located in Surrey, BC. We hire great people for outstanding jobs and need your help to expand the ability to…
Added 12 mins ago
FH
Community Health Nurse - Registered Nurse
Fraser Health
Surrey, BC
- Full-time
We are currently looking to fill some exciting opportunities for a Full Time Community Health Nurses (Registered Nurses) to join our Newton Home Health (Fraser Community South) Team located…
Added 12 mins ago
WS
Lab Technician II - Grills
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 12 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 12 mins ago
C
Personal Support Service Worker
Cota
Toronto, ON
- Part-time
The Personal Support Service Worker (PSSW) is primarily responsible for providing direct assistance to Cota clients in areas such as personal care needs, safe community…
Added 12 mins ago
LA
Program Analyst
Legal Aid Ontario
Toronto, ON
- Full-time
…Resource Office (CRO) and the services it provides to LAO-funded Community Legal Clinics, Student Legal Service Organizations (SLSOs), and Indigenous Legal Service Organizations…
Added 12 mins ago
LA
Senior Counsel, Criminal
Legal Aid Ontario
Thunder Bay, ON
- Full-time
Reports to: Director and Manager, Legal Services – Senior Counsel Program
Added 12 mins ago
TH
Human Resources Manager- Windsor East
The Home Depot Canada
Windsor, ON
- Full-time
Complete an annual workforce plan for the store including talent, recruitment and cross training strategies and ensure the store workforce reflects the diversity of the local community
Added 12 mins ago
MP
Receptionist - Casual
Mount Pleasant Group
Toronto, ON
- Temporary
…standalone facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in…
Added 12 mins ago
TS
Health Care Aide
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 12 mins ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
AB · Edmonton, AB
- Full-time
Brunswick Lift Rentals is growing and remains committed to providing our customers with the reliable service and equipment solutions they need in today's fast-paced market. With years of…
Added 12 mins ago
C
Supportive Housing Worker
Cota
Toronto, ON
- Full-time
…recovery-oriented, client and family centered services in order to meet our service user’s needs and support their personal…
Added 12 mins ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centers of Influence within the local business community
Added 12 mins ago
TS
Community Family Service Worker
The Salvation Army in Canada
Fort McMurray, AB
- Part-time
Collaborate with Community Ministries Manager to ensure effective program delivery
Added 12 mins ago
MC
Financial Services Representative - Full Time - 3 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
- Contract
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 12 mins ago
LA
Legal Aid Worker (18 months)
Legal Aid Ontario
Barrie, ON
- Contract
The Legal Aid Worker is responsible for providing direct client service assistance, in person and remotely, for Simcoe County and Muskoka in criminal courts. The Legal Aid Worker is…
Added 12 mins ago
BH
Licensed Practical Nurse (LPN)
Baptist Housing Seniors Living
Abbotsford, BC
- Part-time
As an LPN at Baptist Housing’s Hallmark on the Park Community, you’ll apply the Wellness Model of Care, supporting resident independence while ensuring their safety and well-being. You’ll…

AbbVie

Sales Operations Manager

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Summary

The Sales Operations Manager will lead the delivery of two priority projects for the affiliate: the Sales Incentive Plan (SIP) and sample management. The role will provide rigorous project leadership, operational accountability, governance coordination and stakeholder alignment to ensure both programs are delivered accurately, compliantly and on time.

The role will serve as the central coordination point between Customer Excellence, Commercial Leadership, Finance, HR, Analytics, BTS, Compliance, the data governance teams, field stakeholders and external partners. The assignment requires an operational leader able to switch between detailed execution, problem solving, governance, communications and senior-level decision support.

Objectives of the assignment

Implement the affiliate's SIP cycle with clear governance, precise deliverables, timely decisions and effective communication to the field.
Establish and operate a sustainable end-to-end sample management model covering data, technology, operations, vendors, compliance and field support.
Create clear accountability, operating rhythms, documentation, controls and performance measures for both workstreams.
Reduce operational risk, recurring issues and field disruptions through structured problem resolution and continuous improvement.

Key responsibilities

Management of the Sales Incentive Plan (SIP)

Be responsible for and coordinate the affiliate's end-to-end SIP timeline, milestones, dependencies and governance deliverables.
Coordinate the development and approval of SIP measures, weightings, quotas and supporting methodologies with Commercial Leadership, Finance, Analytics, HR and other stakeholders.
Organize SIP governance meetings, prepare decision papers, document outcomes and drive follow-up actions to completion.
Coordinate quota setting, quota adjustment requests, semi-annual payment calculations, approvals and final submissions to the appropriate partners.
Maintain SIP guidelines, templates, decision logs, calendars and supporting documentation under version control.
Coordinate clear and timely communications intended for commercial leads, managers and field teams.
Identify and implement improvements that enhance accuracy, efficiency, transparency and stakeholder experience.

Management of samples for the affiliate

Lead the design and implementation of the affiliate’s sample management operating model and governance framework.
Ensure end-to-end oversight of HCPs and handle data, territory alignment, sample ordering, inventory, execution, returns, platform operations, system integrations, user access and issue resolution.
Coordinate cross-functional governance involving Customer Excellence,WinningWith Data / DataStewardship, BTS, Compliance, Finance, Sales Leadership, support teams and external vendors.
Establish operational and governance reviews that address incidents, service levels, root causes, risks, improvement priorities and corrective actions.
Monitor vendor and operations performance, escalate major issues and ensure agreed actions are completed.
Ensure processes, controls, SOPs, business aids and training materials promote compliant, auditable and user-friendly execution.
Analyze recurring field issues and drive improvements to reduce disruptions, improve data quality and strengthen sample availability and execution.

Qualifications

Must have:

Bachelor's degree in business, finance, operations, analytics, life sciences or a related discipline.
Progressive experience in Sales Operations, Commercial Excellence, Business Operations, Incentive Compensation, Commercial Analytics, or a related role.
Proven experience leading complex, cross-functional projects with multiple stakeholders and tight delivery timelines.
Strong analytical, problem-solving, project management and process design skills.
Ability to translate complex operational topics into clear decisions, communications and practical execution plans.
Advanced proficiencyin AI, Microsoft Excel and PowerPoint, with strong attention to detail and data accuracy.
Excellent written, verbal, presentation and stakeholder management skills.

Great assets for the role:

Experience with commercial incentives, quota setting, payment processes or SIP governance.
Experience in pharmaceutical sample management, audit readiness, compliance controls or regulated field operations.
Working knowledge of Veeva CRM, PDI, OneKey, IQVIA, master-data processes, system integrations or vendor-managed execution operations.
Experience collaborating with senior commercial leaders, Finance, HR, Compliance, BTS, analytics teams and external vendors.
Experience in the pharmaceutical, healthcare or life sciences industry.

AbbVie aims to offer a French-speaking workplace in Quebec and has made efforts to limit English requirements. However, advanced English skills are essential for this role because the position involves working with English-speaking employees, clients, and regions outside Quebec.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Workday Global Grade: 17

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More about this job

Responsibilities

The Sales Operations Manager will lead the delivery of the Sales Incentive Plan and sample management programs for the affiliate. This role involves coordinating cross-functional stakeholders to ensure operational accuracy, compliance, and effective project execution.

Requirements

Candidates must possess a bachelor's degree and progressive experience in sales operations, commercial excellence, or a related field. Strong analytical, project management, and communication skills are required to manage complex operational workflows and stakeholder relationships.

Skills

Sales Operations
Project Management
Incentive Compensation
Data Governance
Commercial Analytics
Stakeholder Management
Process Design
Pharmaceutical Compliance
Sample Management
Analytical Skills
Problem Solving
Microsoft Excel
PowerPoint
Veeva CRM
IQVIA
Business Operations

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
Incentive Compensation
Sample Management
Project Leadership
Data Governance
Commercial Excellence
Pharmaceutical Industry
Veeva CRM
IQVIA
OneKey
Compliance
Business Operations
Stakeholder Alignment
Process Improvement
Analytics
SOPs
Master Data
System Integration
Field Support
Quota Setting
Performance Measures
Cross-functional Collaboration
Operational Risk
Decision Support
Life Sciences

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