Find work in Canada.

602,586 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
Shop Foreman/Forewoman
Tourism Holdings Ltd
Elmsdale, NS
The RV Shop Foreman/Forewoman is a key member of CanaDream's Service team, responsible for overseeing the day-to-day operations of the service shop while providing hands-on technical…
Added 10 mins ago
DC
Banquet Server (Permanent, Full-Time)
Donalda Club
Toronto, ON
- Full-time
Provide exceptional service by greeting and serving members courteously, professionally, and timely.
Added 10 mins ago
H
Manager - Front Office
Hilton
Toronto, ON
- Full-time
…what you’ll do every time you come to work! As a Front Office Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by…
Added 10 mins ago
F&B Supervisor
Renaissance Edmonton Airport Hotel
Edmonton, AB
Step into the spotlight as the shining beacon of guest service excellence, leading by example and creating an atmosphere where superior customer service reigns supreme, leaving every guest…
Added 10 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 10 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 10 mins ago
WC
Dispatcher
Waste Connections
Calgary, AB
- Full-time
Reporting to the Operations Manager, our dispatchers schedule and coordinate multiple residential and commercial waste and recycle collection, involving 2 lines of business (Front End and…
Added 10 mins ago
S
Assistant Department Manager, Produce
Save-On-Foods
Burnaby, BC · Madison Centre - Burnaby BC
- Part-time
Fostering a positive environment that is focused on Always Customer First service.
Added 10 mins ago
NB
Directeur Adjoint de Magasin/Retail Assistant Store Manager
New Balance
Montreal, QC
- Full-time
The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a…
Added 10 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Markham, ON
- Full-time
…catastrophic loss. We work in unison to ensure we deliver the best service in the industry to our clients - our customer obsession has led to our…
Added 10 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and / or support team manager in prioritizing and managing team workload
Added 10 mins ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
Raise service-now requests and work with the change management team to support release management activities
Added 10 mins ago
T
Senior Regional Manager, Financial Planning
TD
Aurora, ON
- Full-time
Are you a seasoned industry professional and team manager, excited to take a team of high-performing financial planners to the next levels of sales and service delivery at TD Wealth? If so,…
Added 10 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Halifax, NS
- Full-time
…catastrophic loss. We work in unison to ensure we deliver the best service in the industry to our clients - our customer obsession has led to our…
Added 10 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Saint John, NB
- Full-time
…catastrophic loss. We work in unison to ensure we deliver the best service in the industry to our clients - our customer obsession has led to our…
Added 10 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Calgary, AB
- Full-time
…catastrophic loss. We work in unison to ensure we deliver the best service in the industry to our clients - our customer obsession has led to our…
Added 10 mins ago
T
Catastrophe Claims Advisor - Bilingual French/English
TD
Montreal, QC
- Full-time
…catastrophic loss. We work in unison to ensure we deliver the best service in the industry to our clients - our customer obsession has led to our…
Added 10 mins ago
T
Financial Planner
TD
Hamilton, ON · London, ON · ON
- Full-time
Collaborating with your team to achieve shared objectives while enhancing the client experience and demonstrating a commitment to service excellence
Added 10 mins ago
TS
Community Family Service Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 10 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Cedar Hill Thrift Store
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 10 mins ago
OG
Spécialiste du soutien technique / Technical Support Specialist
OEC Group (Canada)
Montreal, QC
- Full-time
We are looking for a customer-focused and technically driven Technical Support Specialist to support the day-to-day technology needs of our employees. Reporting to the IT Manager, this role…
Added 10 mins ago
WS
Lab Technician II - Grills
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 10 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 10 mins ago
A
Operations Lead (Full-Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps

AbbVie

Sales Operations Manager

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Summary

The Sales Operations Manager will lead the delivery of two priority projects for the affiliate: the Sales Incentive Plan (SIP) and sample management. The role will provide rigorous project leadership, operational accountability, governance coordination and stakeholder alignment to ensure both programs are delivered accurately, compliantly and on time.

The role will serve as the central coordination point between Customer Excellence, Commercial Leadership, Finance, HR, Analytics, BTS, Compliance, the data governance teams, field stakeholders and external partners. The assignment requires an operational leader able to switch between detailed execution, problem solving, governance, communications and senior-level decision support.

Objectives of the assignment

Implement the affiliate's SIP cycle with clear governance, precise deliverables, timely decisions and effective communication to the field.
Establish and operate a sustainable end-to-end sample management model covering data, technology, operations, vendors, compliance and field support.
Create clear accountability, operating rhythms, documentation, controls and performance measures for both workstreams.
Reduce operational risk, recurring issues and field disruptions through structured problem resolution and continuous improvement.

Key responsibilities

Management of the Sales Incentive Plan (SIP)

Be responsible for and coordinate the affiliate's end-to-end SIP timeline, milestones, dependencies and governance deliverables.
Coordinate the development and approval of SIP measures, weightings, quotas and supporting methodologies with Commercial Leadership, Finance, Analytics, HR and other stakeholders.
Organize SIP governance meetings, prepare decision papers, document outcomes and drive follow-up actions to completion.
Coordinate quota setting, quota adjustment requests, semi-annual payment calculations, approvals and final submissions to the appropriate partners.
Maintain SIP guidelines, templates, decision logs, calendars and supporting documentation under version control.
Coordinate clear and timely communications intended for commercial leads, managers and field teams.
Identify and implement improvements that enhance accuracy, efficiency, transparency and stakeholder experience.

Management of samples for the affiliate

Lead the design and implementation of the affiliate’s sample management operating model and governance framework.
Ensure end-to-end oversight of HCPs and handle data, territory alignment, sample ordering, inventory, execution, returns, platform operations, system integrations, user access and issue resolution.
Coordinate cross-functional governance involving Customer Excellence,WinningWith Data / DataStewardship, BTS, Compliance, Finance, Sales Leadership, support teams and external vendors.
Establish operational and governance reviews that address incidents, service levels, root causes, risks, improvement priorities and corrective actions.
Monitor vendor and operations performance, escalate major issues and ensure agreed actions are completed.
Ensure processes, controls, SOPs, business aids and training materials promote compliant, auditable and user-friendly execution.
Analyze recurring field issues and drive improvements to reduce disruptions, improve data quality and strengthen sample availability and execution.

Qualifications

Must have:

Bachelor's degree in business, finance, operations, analytics, life sciences or a related discipline.
Progressive experience in Sales Operations, Commercial Excellence, Business Operations, Incentive Compensation, Commercial Analytics, or a related role.
Proven experience leading complex, cross-functional projects with multiple stakeholders and tight delivery timelines.
Strong analytical, problem-solving, project management and process design skills.
Ability to translate complex operational topics into clear decisions, communications and practical execution plans.
Advanced proficiencyin AI, Microsoft Excel and PowerPoint, with strong attention to detail and data accuracy.
Excellent written, verbal, presentation and stakeholder management skills.

Great assets for the role:

Experience with commercial incentives, quota setting, payment processes or SIP governance.
Experience in pharmaceutical sample management, audit readiness, compliance controls or regulated field operations.
Working knowledge of Veeva CRM, PDI, OneKey, IQVIA, master-data processes, system integrations or vendor-managed execution operations.
Experience collaborating with senior commercial leaders, Finance, HR, Compliance, BTS, analytics teams and external vendors.
Experience in the pharmaceutical, healthcare or life sciences industry.

AbbVie aims to offer a French-speaking workplace in Quebec and has made efforts to limit English requirements. However, advanced English skills are essential for this role because the position involves working with English-speaking employees, clients, and regions outside Quebec.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Workday Global Grade: 17

Apply About employer

More about this job

Responsibilities

The Sales Operations Manager will lead the delivery of the Sales Incentive Plan and sample management programs for the affiliate. This role involves coordinating cross-functional stakeholders to ensure operational accuracy, compliance, and effective project execution.

Requirements

Candidates must possess a bachelor's degree and progressive experience in sales operations, commercial excellence, or a related field. Strong analytical, project management, and communication skills are required to manage complex operational workflows and stakeholder relationships.

Skills

Sales Operations
Project Management
Incentive Compensation
Data Governance
Commercial Analytics
Stakeholder Management
Process Design
Pharmaceutical Compliance
Sample Management
Analytical Skills
Problem Solving
Microsoft Excel
PowerPoint
Veeva CRM
IQVIA
Business Operations

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
Incentive Compensation
Sample Management
Project Leadership
Data Governance
Commercial Excellence
Pharmaceutical Industry
Veeva CRM
IQVIA
OneKey
Compliance
Business Operations
Stakeholder Alignment
Process Improvement
Analytics
SOPs
Master Data
System Integration
Field Support
Quota Setting
Performance Measures
Cross-functional Collaboration
Operational Risk
Decision Support
Life Sciences

Report this job