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Added 2 mins ago
AF
Analyst, SAP
Alberta-Pacific Forest Industries Inc.
Boyle, AB
- Full-time
…includes the development, configuration, testing, implementation, integration and management of the systems and applications. For us, it's not just about coming to work and doing a job - as…
Added 2 mins ago
R
Digital Delivery Analyst (Hydrocarbon Master Data)
Raise
Calgary, AB
- Full-time
Master Data Lifecycle Management: Coordinate the creation, modification, maintenance, integration, and retirement of Hydrocarbon Master Data to support the Downstream business community.
Added 2 mins ago
A
Ingénieur En Propulsion / Propulsion Engineer
Actalent
QC · Saint-Benoît, QC
- $45 to $85 CAD / hour
- Contract
Intégration des systèmes, logiciels et matériels.
Added 2 mins ago
AF
Analyst, Applications
Alberta-Pacific Forest Industries Inc.
Boyle, AB
- Full-time
Lead solution design activities, develop technical requirements, and ensure alignment with enterprise architecture and integration standards.
Added 2 mins ago
KR
Amazon Connect & AWS DevOps
KTek Resourcing
Toronto, ON
- Contract
We are seeking a Technical Lead with expertise in Contact Center/Amazon Connect and AWS DevOps capabilities.
Added 2 mins ago
FO
Director of Operations (Workday)
Focus on WD
ON · Ontario, Canada
- Full-time
…Workday and ServiceNow are already in place, and this person will lead the next stage of process improvement, employee experience and operational…
Added 2 mins ago
HR
Production Support Lead – AWS
HTD Resources
ON · Ontario, Canada
- Full-time
We are looking for an experienced Production Support Lead with strong AWS expertise and Credit Card domain knowledge to lead production support operations, ensure system stability, and…
Added 2 mins ago
BP
Senior Information Systems Analyst (Enterprise Applications)
Bruce Power
Bruce Power
- Full-time
Where applicable, support Service Delivery Lead or Project Managers in creation of schedule and forecasts and provides reports to leadership.
Added 2 mins ago
B
Senior QA Automation Engineer, Salesforce
BCAA
Burnaby, BC · *Head Office
- Full-time
…products and technology that support our mobility services. You’ll lead testing activities across web, mobile, API, and integrated hardware and software platforms, combining strong manual…
Added 2 mins ago
Lead Engineer, Test Development
Celestica International LP
Newmarket, ON
The Lead Engineer in Test Development designs, develops and implements automatic test equipment and test programs for product testing and design verification which ensure robust and high…
Added 2 mins ago
SC
Environmental & Social Impact Assessment Operations Team Lead
SLR Consulting
Guelph, ON
- Full-time
…environmental and sustainability services to our clients through the integration of over 30 advisory, technical environmental, and engineering disciplines to help clients address some of…
Added 2 mins ago
A
Sr. Project Engineer
Actalent
Calgary, AB
- $110 to $150 CAD / hour
- Contract
…high quality standards. The position offers the opportunity to lead a high-impact, visible project that leverages a broad engineering background across refinery, terminal, and dock…
Added 2 mins ago
RP
Director, Human Resources - CAN
RESA Power
Calgary, AB
- Full-time
Lead Canadian HR due diligence and oversee post-acquisition integration, including employment agreements, policies, compensation, benefits, retirement programs and HR systems.
Added 2 mins ago
CO
Job ID #32251: Senior ERP Project Manager - Finance and Supply Chain Management
City Of Hamilton
Hamilton, ON
- Full-time
…Senior ERP Project Manager –Finance and SCM Implementation to lead the successful implementation of a large-scale ERP transformation across the organization. Reporting to the Director,…
Added 2 mins ago
AT
Principal Architect
Altis Technology
Kitchener, ON
- $140,000 to $180,000 CAD / year
- Full-time
…technical professionals, you’ll partner closely with the Team Lead, AI/ML and robotics specialists, software engineers and DevOps professionals. This is a fast-moving environment where…
Added 2 mins ago
W
Operations Lead - Halifax
WestJet
Enfield, NS
- Full-time
As an Operations Lead, you will contribute to the safe and efficient daily maintenance of WestJet’s fleet, including the Boeing 737 NG, 737 MAX, and De Havilland Dash 8-400 (Q400). You’ll…
Added 2 mins ago
TR
Open Text VIM Specialist (Contract)
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
The ERP Open Text Specialist will be closely working with ERP Open Text Lead, functional, technical teams, and integration partners to deliver scalable, compliant, and efficient invoice…
Added 2 mins ago
AI
Microsoft 365 Technical Lead / SharePoint & Power Platform Lead
Apptoza Inc.
Vancouver, BC
- Full-time
Role: Microsoft 365 Technical Lead / SharePoint & Power Platform Lead
Added 2 mins ago
SS
Design Engineer (Mechanical and Electrical)
Summit Search Group
Brampton, ON
- Full-time
Our client is seeking an experienced and innovative Design Engineer to lead the development of next-generation of auto-feed power tools. The ideal candidate will possess a strong background…
Added 17 mins ago
RB
Technical Program Manager (Cloud)
Royal Bank of Canada
Toronto, ON
- Full-time
We are looking for a Lead Technical Program Manager (Cloud) to own the delivery of complex, cross-team cloud programs, including migrations, platform and landing zone builds, environment…
Added 17 mins ago
DC
Senior Product Manager, Echo MS
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $130,000 to $150,000 CAD / year
- Full-time
…including ROI, assumptions, risks, and resource requests, and lead build/partner/buy assessments for Echo MS+ and related…
Added 32 mins ago
Operations Lead - Halifax
WestJet Group
Enfield, NS
As an Operations Lead, you will contribute to the safe and efficient daily maintenance of WestJet’s fleet, including the Boeing 737 NG, 737 MAX, and De Havilland Dash 8-400 (Q400). You’ll…
Added 32 mins ago
S
Director, Technology & Digital Transformation
Sunpan
Toronto, ON · Scarborough, Ontario
- Full-time
…function, guide the implementation of business systems, and lead our innovation, AI and automation strategy in line with the organization's…
Added 32 mins ago
AI
Technical Lead – IBM TRIRIGA, Maximo Real Estate & Facilities
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
…solutions, and guide the team through development, configuration, integration, testing, deployment and production…
Added 32 mins ago
M
Project Manager IT-related Level 2
Microserve
BC · British Columbia, Canada
- Contract
The Project Manager will lead and coordinate a complex payment infrastructure transition involving:

AbbVie

Sales Operations Manager

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Summary

The Sales Operations Manager will lead the delivery of two priority projects for the affiliate: the Sales Incentive Plan (SIP) and sample management. The role will provide rigorous project leadership, operational accountability, governance coordination and stakeholder alignment to ensure both programs are delivered accurately, compliantly and on time.

The role will serve as the central coordination point between Customer Excellence, Commercial Leadership, Finance, HR, Analytics, BTS, Compliance, the data governance teams, field stakeholders and external partners. The assignment requires an operational leader able to switch between detailed execution, problem solving, governance, communications and senior-level decision support.

Objectives of the assignment

Implement the affiliate's SIP cycle with clear governance, precise deliverables, timely decisions and effective communication to the field.
Establish and operate a sustainable end-to-end sample management model covering data, technology, operations, vendors, compliance and field support.
Create clear accountability, operating rhythms, documentation, controls and performance measures for both workstreams.
Reduce operational risk, recurring issues and field disruptions through structured problem resolution and continuous improvement.

Key responsibilities

Management of the Sales Incentive Plan (SIP)

Be responsible for and coordinate the affiliate's end-to-end SIP timeline, milestones, dependencies and governance deliverables.
Coordinate the development and approval of SIP measures, weightings, quotas and supporting methodologies with Commercial Leadership, Finance, Analytics, HR and other stakeholders.
Organize SIP governance meetings, prepare decision papers, document outcomes and drive follow-up actions to completion.
Coordinate quota setting, quota adjustment requests, semi-annual payment calculations, approvals and final submissions to the appropriate partners.
Maintain SIP guidelines, templates, decision logs, calendars and supporting documentation under version control.
Coordinate clear and timely communications intended for commercial leads, managers and field teams.
Identify and implement improvements that enhance accuracy, efficiency, transparency and stakeholder experience.

Management of samples for the affiliate

Lead the design and implementation of the affiliate’s sample management operating model and governance framework.
Ensure end-to-end oversight of HCPs and handle data, territory alignment, sample ordering, inventory, execution, returns, platform operations, system integrations, user access and issue resolution.
Coordinate cross-functional governance involving Customer Excellence,WinningWith Data / DataStewardship, BTS, Compliance, Finance, Sales Leadership, support teams and external vendors.
Establish operational and governance reviews that address incidents, service levels, root causes, risks, improvement priorities and corrective actions.
Monitor vendor and operations performance, escalate major issues and ensure agreed actions are completed.
Ensure processes, controls, SOPs, business aids and training materials promote compliant, auditable and user-friendly execution.
Analyze recurring field issues and drive improvements to reduce disruptions, improve data quality and strengthen sample availability and execution.

Qualifications

Must have:

Bachelor's degree in business, finance, operations, analytics, life sciences or a related discipline.
Progressive experience in Sales Operations, Commercial Excellence, Business Operations, Incentive Compensation, Commercial Analytics, or a related role.
Proven experience leading complex, cross-functional projects with multiple stakeholders and tight delivery timelines.
Strong analytical, problem-solving, project management and process design skills.
Ability to translate complex operational topics into clear decisions, communications and practical execution plans.
Advanced proficiencyin AI, Microsoft Excel and PowerPoint, with strong attention to detail and data accuracy.
Excellent written, verbal, presentation and stakeholder management skills.

Great assets for the role:

Experience with commercial incentives, quota setting, payment processes or SIP governance.
Experience in pharmaceutical sample management, audit readiness, compliance controls or regulated field operations.
Working knowledge of Veeva CRM, PDI, OneKey, IQVIA, master-data processes, system integrations or vendor-managed execution operations.
Experience collaborating with senior commercial leaders, Finance, HR, Compliance, BTS, analytics teams and external vendors.
Experience in the pharmaceutical, healthcare or life sciences industry.

AbbVie aims to offer a French-speaking workplace in Quebec and has made efforts to limit English requirements. However, advanced English skills are essential for this role because the position involves working with English-speaking employees, clients, and regions outside Quebec.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Workday Global Grade: 17

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More about this job

Responsibilities

The Sales Operations Manager will lead the delivery of the Sales Incentive Plan and sample management programs for the affiliate. This role involves coordinating cross-functional stakeholders to ensure operational accuracy, compliance, and effective project execution.

Requirements

Candidates must possess a bachelor's degree and progressive experience in sales operations, commercial excellence, or a related field. Strong analytical, project management, and communication skills are required to manage complex operational workflows and stakeholder relationships.

Skills

Sales Operations
Project Management
Incentive Compensation
Data Governance
Commercial Analytics
Stakeholder Management
Process Design
Pharmaceutical Compliance
Sample Management
Analytical Skills
Problem Solving
Microsoft Excel
PowerPoint
Veeva CRM
IQVIA
Business Operations

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
Incentive Compensation
Sample Management
Project Leadership
Data Governance
Commercial Excellence
Pharmaceutical Industry
Veeva CRM
IQVIA
OneKey
Compliance
Business Operations
Stakeholder Alignment
Process Improvement
Analytics
SOPs
Master Data
System Integration
Field Support
Quota Setting
Performance Measures
Cross-functional Collaboration
Operational Risk
Decision Support
Life Sciences

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