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Added 5 mins ago
A
B2B Account Manager
Article
Vancouver, BC
- $69,000 to $78,000 CAD / year
- Full-time
Lead or contribute to Sales program roadmap projects and own tactical execution of assigned priorities.
Added 20 mins ago
AC
Marketing Manager - Cargo
Air Canada
Toronto, ON · Dorval, QC
- Full-time
…and customer touchpoints, including traditional marketing, sales enablement, digital channels, and customer and industry experiences. The role translates business, commercial, product, and…
Added 35 mins ago
IC
Corporate Sustainability Manager
Irving Consumer Products
Toronto, ON
- Full-time
Partner with Operations, EHS, Engineering, Packaging, Procurement, Sales, and Marketing to advance sustainability initiatives and improvement opportunities.
Added 35 mins ago
J
Sales Strategy & Operations Manager
Jobber
AB · Edmonton, AB
- Full-time
As a Sales Operations Manager at Jobber, you'll go deep in the sales channel, developing the context, credibility, and relationships with Sales leaders that only come from sustained…
Added 35 mins ago
L
Responsable E-Retail - E-Retail Manager
L'Oréal
Montreal, QC
- Full-time
…deep understanding of eRetail-optimized SEO to meet legal and sales requirements in…
Added 35 mins ago
L
Spécialiste de l'Activation au détail - Kérastase & Shu Uemura / Retail Activation Specialist - Kérastase & Shu Uemura
L'Oréal
Montreal, QC
- Full-time
Reporting to the Trade Marketing Manager, you lead the retail and trade activation strategy for Kérastase, Shu Uemura, and partner brands, turning marketing initiatives into commercial…
Added 35 mins ago
SI
Senior Program Manager
Stathera, Inc.
Vancouver, BC
- $100,000 to $145,000 CAD / year
- Full-time
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Added 35 mins ago
IR
Sales Account Executive (Healthcare Market Research)
iData Research
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
As our client base grows, we are seeking a skilled and high energy Senior Sales Account Executive to lead client relationships, drive project execution, and contribute to the continued…
Added 35 mins ago
AG
Director, Growth & Innovation Operations
Altus Group
Toronto, ON
- Full-time
…initiatives that deliver measurable results. Working across VAS, Sales, Product, Engineering, Marketing, Enablement, and Operations, you will establish clear priorities, align teams, and…
Added 1 hour ago
MC
Sr Project Manager Delivery Lead (35688)
Myticas Consulting
Toronto, ON
- Contract
Lead project governance, financial tracking, status reporting, KPIs, resource planning, and executive reporting throughout the project lifecycle.
Added 1 hour ago
A
Global Head of Professional Services
Ashby
Canada
- Full-time
Our Professional Services organization plays a critical role across the customer journey, from helping Sales win complex Enterprise deals to ensuring customers successfully implement Ashby…
Added 1 hour ago
U
Workday Financials Sales Solution Architect
UST
ON · Ontario, Canada
- Full-time
We are seeking a Workday Financials Sales Solution Architect to serve as a strategic, client-facing subject matter expert with deep domain, product, industry, and solution area expertise.…
Added 1 hour ago
I
CPS Sourcing Category Manager
IBM
Toronto, ON
- $86,100 to $159,900 CAD / year
- Full-time
Lead Category Strategy Development: Design, implement, and continuously improve sourcing strategies that deliver measurable business value, ensuring alignment between global strategies and…
Added 1 hour ago
R
Managing Director
Raise
Calgary, AB
- $175,000 to $200,000 CAD / year
- Full-time
Develop and execute a comprehensive plan to establish, operate, and grow the Calgary office – balancing sales and client relationships, people leadership, project delivery, and business…
Added 1 hour ago
Sales Lead Channel & Category
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
We are seeking a dynamic Sales Lead to join our Holistic Health Canada team, reporting to the Head of Canada for the business. In this role, you will be responsible for driving profitable…
Added 1 hour ago
A
Regional Sales Representative - Smart Buildings & Smart Power
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
…management, partner enablement, and logistics - allowing Regional Sales Managers and Sales Representatives to concentrate on what they do best: building relationships with end users,…
Added 1 hour ago
WR
Account Executive
WOW Recruitment
Toronto, ON
- Full-time
Lead Client Communication: Run weekly client meetings, provide project updates, manage expectations, and confidently communicate solutions in a professional and proactive way.
Added 1 hour ago
IV
Director of Operations
ICON Visual Communications Inc
Markham, ON
- $100,000 to $120,000 CAD / year
- Full-time
ICON Visual is seeking an experienced and results-oriented Director of Operations to lead and optimize all aspects of our large-format print manufacturing, signage production, installation…
Added 2 hours ago
S
Director, Technology & Digital Transformation
Sunpan
Toronto, ON · Scarborough, Ontario
- Full-time
…function, guide the implementation of business systems, and lead our innovation, AI and automation strategy in line with the organization's…
Added 2 hours ago
MH
Senior Business Partner, Marketing
Mitsubishi HC Capital Canada
Trois-Rivières, QC
- Full-time
…serves as a strategic marketing partner to business leaders and sales teams, translating business objectives into measurable marketing initiatives that drive…
Added 2 hours ago
MR
Product Manager
MPA Recruitment
Canada
- Full-time
As a Product Lead ,you will play a lead role across one or more multi-disciplinary agile delivery teams. You will own the end-to-end backlog for a product, responsible for its overall…
Added 2 hours ago
TH
ASSISTANT STORE MANAGER- GRAND PRAIRIE
The Home Depot Canada
Grande Prairie, AB
- Full-time
…inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and…
Added 2 hours ago
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Well Integrity & Asset Retirement Obligation (ARO) Engineer
ATCO
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- Full-time
…consistently recognized. Here you will have opportunities to lead initiatives with your technical expertise and will be propelled to take responsibility and embrace challenge. It’s part of…
Added 2 hours ago
BH
AI Strategist
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Toronto, ON
- Full-time
You will lead AI deployments for the end customers of our portfolio companies, working tightly with our GMs to turn trusted relationships into new AI business. You own the engagement from…
Added 2 hours ago
VG
Senior Product Marketing Manager
Veralto Global
Vancouver, BC · London, ON
- $125,000 to $150,000 CAD / year
- Full-time
…cross-functional role operates at the intersection of Product, Sales, Services, Customer Success, and Marketing. You will turn customer and market insight into differentiated positioning,…

AbbVie

Sales Operations Manager

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Summary

The Sales Operations Manager will lead the delivery of two priority projects for the affiliate: the Sales Incentive Plan (SIP) and sample management. The role will provide rigorous project leadership, operational accountability, governance coordination and stakeholder alignment to ensure both programs are delivered accurately, compliantly and on time.

The role will serve as the central coordination point between Customer Excellence, Commercial Leadership, Finance, HR, Analytics, BTS, Compliance, the data governance teams, field stakeholders and external partners. The assignment requires an operational leader able to switch between detailed execution, problem solving, governance, communications and senior-level decision support.

Objectives of the assignment

Implement the affiliate's SIP cycle with clear governance, precise deliverables, timely decisions and effective communication to the field.
Establish and operate a sustainable end-to-end sample management model covering data, technology, operations, vendors, compliance and field support.
Create clear accountability, operating rhythms, documentation, controls and performance measures for both workstreams.
Reduce operational risk, recurring issues and field disruptions through structured problem resolution and continuous improvement.

Key responsibilities

Management of the Sales Incentive Plan (SIP)

Be responsible for and coordinate the affiliate's end-to-end SIP timeline, milestones, dependencies and governance deliverables.
Coordinate the development and approval of SIP measures, weightings, quotas and supporting methodologies with Commercial Leadership, Finance, Analytics, HR and other stakeholders.
Organize SIP governance meetings, prepare decision papers, document outcomes and drive follow-up actions to completion.
Coordinate quota setting, quota adjustment requests, semi-annual payment calculations, approvals and final submissions to the appropriate partners.
Maintain SIP guidelines, templates, decision logs, calendars and supporting documentation under version control.
Coordinate clear and timely communications intended for commercial leads, managers and field teams.
Identify and implement improvements that enhance accuracy, efficiency, transparency and stakeholder experience.

Management of samples for the affiliate

Lead the design and implementation of the affiliate’s sample management operating model and governance framework.
Ensure end-to-end oversight of HCPs and handle data, territory alignment, sample ordering, inventory, execution, returns, platform operations, system integrations, user access and issue resolution.
Coordinate cross-functional governance involving Customer Excellence,WinningWith Data / DataStewardship, BTS, Compliance, Finance, Sales Leadership, support teams and external vendors.
Establish operational and governance reviews that address incidents, service levels, root causes, risks, improvement priorities and corrective actions.
Monitor vendor and operations performance, escalate major issues and ensure agreed actions are completed.
Ensure processes, controls, SOPs, business aids and training materials promote compliant, auditable and user-friendly execution.
Analyze recurring field issues and drive improvements to reduce disruptions, improve data quality and strengthen sample availability and execution.

Qualifications

Must have:

Bachelor's degree in business, finance, operations, analytics, life sciences or a related discipline.
Progressive experience in Sales Operations, Commercial Excellence, Business Operations, Incentive Compensation, Commercial Analytics, or a related role.
Proven experience leading complex, cross-functional projects with multiple stakeholders and tight delivery timelines.
Strong analytical, problem-solving, project management and process design skills.
Ability to translate complex operational topics into clear decisions, communications and practical execution plans.
Advanced proficiencyin AI, Microsoft Excel and PowerPoint, with strong attention to detail and data accuracy.
Excellent written, verbal, presentation and stakeholder management skills.

Great assets for the role:

Experience with commercial incentives, quota setting, payment processes or SIP governance.
Experience in pharmaceutical sample management, audit readiness, compliance controls or regulated field operations.
Working knowledge of Veeva CRM, PDI, OneKey, IQVIA, master-data processes, system integrations or vendor-managed execution operations.
Experience collaborating with senior commercial leaders, Finance, HR, Compliance, BTS, analytics teams and external vendors.
Experience in the pharmaceutical, healthcare or life sciences industry.

AbbVie aims to offer a French-speaking workplace in Quebec and has made efforts to limit English requirements. However, advanced English skills are essential for this role because the position involves working with English-speaking employees, clients, and regions outside Quebec.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Workday Global Grade: 17

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More about this job

Responsibilities

The Sales Operations Manager will lead the delivery of the Sales Incentive Plan and sample management programs for the affiliate. This role involves coordinating cross-functional stakeholders to ensure operational accuracy, compliance, and effective project execution.

Requirements

Candidates must possess a bachelor's degree and progressive experience in sales operations, commercial excellence, or a related field. Strong analytical, project management, and communication skills are required to manage complex operational workflows and stakeholder relationships.

Skills

Sales Operations
Project Management
Incentive Compensation
Data Governance
Commercial Analytics
Stakeholder Management
Process Design
Pharmaceutical Compliance
Sample Management
Analytical Skills
Problem Solving
Microsoft Excel
PowerPoint
Veeva CRM
IQVIA
Business Operations

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
Incentive Compensation
Sample Management
Project Leadership
Data Governance
Commercial Excellence
Pharmaceutical Industry
Veeva CRM
IQVIA
OneKey
Compliance
Business Operations
Stakeholder Alignment
Process Improvement
Analytics
SOPs
Master Data
System Integration
Field Support
Quota Setting
Performance Measures
Cross-functional Collaboration
Operational Risk
Decision Support
Life Sciences

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