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Added 1 hour ago
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Program Manager, Retail Product Transformation and Operating Model Design [AQ-25792]
Aquent
Toronto, ON
- $65 to $95 CAD / hour
- Contract
Aquent is partnering with a leading Canadian retail organization seeking an experienced Program Manager to support a major enterprise transformation of product information, content, digital…
Added 2 hours ago
LS
Bilingual Events & Engagement Manager, Anticipatory Opportunities - Contract - 19574
LRO Staffing
Ottawa, ON
- Contract
We are building a talent pipeline for upcoming Bilingual Events & Engagement Manager contract opportunities with our clients in Ottawa. While there is no immediate opening at this time, we…
Added 2 hours ago
LS
Bilingual Manager, Events & Engagement - Permanent - 19624
LRO Staffing
Ottawa, ON
- Full-time
LRO Staffing is partnering with a well-established national member-based organization to recruit a Manager, Events & Engagement for a full-time, permanent opportunity in Ottawa. This is an…
Added 2 hours ago
LS
Operations and Club Services Manager - Permanent - 19637
LRO Staffing
Ottawa, ON
- Full-time
…service-oriented, and proactive Operations & Club Services Manager to support the day-to-day administration and delivery of its programs and…
Added 2 hours ago
I
Senior Product Manager - QuickBooks Workforce Solutions Mid Market
Intuit
Toronto, ON
- Full-time
As a Senior Product Manager, you will own two connected experiences within Workforce Employment Policies: (1) the payroll-to-accounting integration, including how payroll expenses,…
Added 2 hours ago
CH
Operations Portfolio Manager
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Vice President, the Corporate Services Manager, Mental Health and Addictions is a strategic partner who helps turn complex ideas and operational priorities into clear,…
Added 3 hours ago
TH
Program Manager, Indigenous Health
The Hospital for Sick Children
Toronto, ON
- Full-time
The Indigenous Health Program Manager provides strategic and operational leadership for SickKids' Indigenous Health Program, a core direction of the Health Equity and Inclusion Strategy.…
Added 3 hours ago
Y
Manager, PMO & Strategic Initiatives
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You'll report to the Director, Operational Effectiveness & Communications, and work closely with the COO, senior leaders and teams across Marketing, Engineering, Core Admin and Client…
Added 3 hours ago
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Senior Manager, Market Access & Government Affairs, Oncology, Quebec & Atlantic
AbbVie
Montreal, QC
- Full-time
We have an opportunity for Senior Manager, Market Access & Government Affairs to join our Market Access and Government Affairs (MA & GA) team. In this role, you will be responsible for…
Added 5 hours ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
The Security & Technology Services Manager is the senior technical leader responsible for the development, delivery, support, programming, integration, cybersecurity, managed technology…
Added 5 hours ago
NA
Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
The Senior Security Systems Technician serves as a technical leader within the organization and is responsible for advanced installations, commissioning, troubleshooting, inspections,…
Added 5 hours ago
NA
Level II Security Systems Technician
New Age Group
Concord, ON
- $45 CAD / hour
- Full-time
Added 5 hours ago
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Senior Fire Protection Engineer
HDR
Toronto, ON
- Full-time
In the role of Senior Fire Protection Engineer, we'll count on you to:
Added 6 hours ago
BL
Client Relations & Marketing Coordinator
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
…department in the Vancouver office. This position will report to the Senior Manager, Client Relations and Business…
Added 7 hours ago
CO
Supervisor of Cultural Services
City of Niagara Falls
Niagara Falls, ON
- Full-time
Senior Manager of Cultural Services and Development
Added 7 hours ago
CC
Data Engineer
Canadian Cancer Society
Hamilton, ON
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 8 hours ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Prepare Sales-specific communications, quick-reference guides, and manager enablement, including guidance for commission and non-commission employees
Added 8 hours ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Prepare Sales-specific communications, quick-reference guides, and manager enablement, including guidance for commission and non-commission employees
Added 9 hours ago
BF
Automation Systems Engineer
BC Ferries
BC · British Columbia, Canada
- Full-time
Reporting to the Senior Engineering Manager, Electrical and Automation, you will be:
Added 9 hours ago
NS
Sr. Account Manager (PR)
North Strategic
Toronto, ON
- Temporary
As a Senior Account Manager, you will be working as part of a dynamic account team in a fast-paced agency environment, developing and delivering strategic, creative programs for consumer…
Added 9 hours ago
QW
Manager, PMO & Strategic Initiatives
Q Wealth Partners
Toronto, ON
- Full-time
You'll report to the Director, Operational Effectiveness & Communications, and work closely with the COO, senior leaders and teams across Marketing, Engineering, Core Admin and Client…
Added 9 hours ago
TU
Director, Space Planning & Facilities Management
The University of British Columbia
Vancouver, BC
- $12,056.75 to $18,813.42 CAD / month
- Full-time
Makes recommendations to Senior Leadership Team on strategic and policy matters related to the allocation, management and utilization of Academic Space, construction and renovation…
Added 9 hours ago
D
Senior Manager, Business Tax - Toronto
Deloitte
Toronto, ON
- Full-time
Experience with project problem diagnosis, solution development, client communications, facilitation of decision-making, documentation, management of client expectations and team leadership
Added 10 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 11 hours ago
MU
Manager, Stewardship & Gift Documentation
McMaster University
Hamilton, ON
- Full-time
The Manager, Stewardship & Gift Documentation is a key member of the central Donor Relations team within University Advancement and serves as a university resource for gift documentation…

AbbVie

Sales Operations Manager

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Summary

The Sales Operations Manager will lead the delivery of two priority projects for the affiliate: the Sales Incentive Plan (SIP) and sample management. The role will provide rigorous project leadership, operational accountability, governance coordination and stakeholder alignment to ensure both programs are delivered accurately, compliantly and on time.

The role will serve as the central coordination point between Customer Excellence, Commercial Leadership, Finance, HR, Analytics, BTS, Compliance, the data governance teams, field stakeholders and external partners. The assignment requires an operational leader able to switch between detailed execution, problem solving, governance, communications and senior-level decision support.

Objectives of the assignment

Implement the affiliate's SIP cycle with clear governance, precise deliverables, timely decisions and effective communication to the field.
Establish and operate a sustainable end-to-end sample management model covering data, technology, operations, vendors, compliance and field support.
Create clear accountability, operating rhythms, documentation, controls and performance measures for both workstreams.
Reduce operational risk, recurring issues and field disruptions through structured problem resolution and continuous improvement.

Key responsibilities

Management of the Sales Incentive Plan (SIP)

Be responsible for and coordinate the affiliate's end-to-end SIP timeline, milestones, dependencies and governance deliverables.
Coordinate the development and approval of SIP measures, weightings, quotas and supporting methodologies with Commercial Leadership, Finance, Analytics, HR and other stakeholders.
Organize SIP governance meetings, prepare decision papers, document outcomes and drive follow-up actions to completion.
Coordinate quota setting, quota adjustment requests, semi-annual payment calculations, approvals and final submissions to the appropriate partners.
Maintain SIP guidelines, templates, decision logs, calendars and supporting documentation under version control.
Coordinate clear and timely communications intended for commercial leads, managers and field teams.
Identify and implement improvements that enhance accuracy, efficiency, transparency and stakeholder experience.

Management of samples for the affiliate

Lead the design and implementation of the affiliate’s sample management operating model and governance framework.
Ensure end-to-end oversight of HCPs and handle data, territory alignment, sample ordering, inventory, execution, returns, platform operations, system integrations, user access and issue resolution.
Coordinate cross-functional governance involving Customer Excellence,WinningWith Data / DataStewardship, BTS, Compliance, Finance, Sales Leadership, support teams and external vendors.
Establish operational and governance reviews that address incidents, service levels, root causes, risks, improvement priorities and corrective actions.
Monitor vendor and operations performance, escalate major issues and ensure agreed actions are completed.
Ensure processes, controls, SOPs, business aids and training materials promote compliant, auditable and user-friendly execution.
Analyze recurring field issues and drive improvements to reduce disruptions, improve data quality and strengthen sample availability and execution.

Qualifications

Must have:

Bachelor's degree in business, finance, operations, analytics, life sciences or a related discipline.
Progressive experience in Sales Operations, Commercial Excellence, Business Operations, Incentive Compensation, Commercial Analytics, or a related role.
Proven experience leading complex, cross-functional projects with multiple stakeholders and tight delivery timelines.
Strong analytical, problem-solving, project management and process design skills.
Ability to translate complex operational topics into clear decisions, communications and practical execution plans.
Advanced proficiencyin AI, Microsoft Excel and PowerPoint, with strong attention to detail and data accuracy.
Excellent written, verbal, presentation and stakeholder management skills.

Great assets for the role:

Experience with commercial incentives, quota setting, payment processes or SIP governance.
Experience in pharmaceutical sample management, audit readiness, compliance controls or regulated field operations.
Working knowledge of Veeva CRM, PDI, OneKey, IQVIA, master-data processes, system integrations or vendor-managed execution operations.
Experience collaborating with senior commercial leaders, Finance, HR, Compliance, BTS, analytics teams and external vendors.
Experience in the pharmaceutical, healthcare or life sciences industry.

AbbVie aims to offer a French-speaking workplace in Quebec and has made efforts to limit English requirements. However, advanced English skills are essential for this role because the position involves working with English-speaking employees, clients, and regions outside Quebec.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Workday Global Grade: 17

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More about this job

Responsibilities

The Sales Operations Manager will lead the delivery of the Sales Incentive Plan and sample management programs for the affiliate. This role involves coordinating cross-functional stakeholders to ensure operational accuracy, compliance, and effective project execution.

Requirements

Candidates must possess a bachelor's degree and progressive experience in sales operations, commercial excellence, or a related field. Strong analytical, project management, and communication skills are required to manage complex operational workflows and stakeholder relationships.

Skills

Sales Operations
Project Management
Incentive Compensation
Data Governance
Commercial Analytics
Stakeholder Management
Process Design
Pharmaceutical Compliance
Sample Management
Analytical Skills
Problem Solving
Microsoft Excel
PowerPoint
Veeva CRM
IQVIA
Business Operations

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
Incentive Compensation
Sample Management
Project Leadership
Data Governance
Commercial Excellence
Pharmaceutical Industry
Veeva CRM
IQVIA
OneKey
Compliance
Business Operations
Stakeholder Alignment
Process Improvement
Analytics
SOPs
Master Data
System Integration
Field Support
Quota Setting
Performance Measures
Cross-functional Collaboration
Operational Risk
Decision Support
Life Sciences

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