Longterm Care - Healthcare Specialist

Company Description ABCO Group is a multi-division organization that provides a wide range of healthcare and longterm care products, services, and furniture solutions, giving clients a single source for outfitting their space. The company features one of Ontario’s largest showrooms with multiple locations serving the Greater Toronto Area for convenient access. Each location is staffed by professionals who assist with concept development, space planning, and furnishing modern, productive spaces. .

Role Description The Healthcare/Longterm Care Specialist is a full-time hybrid role based in Toronto, ON, with flexibility for some work from home. This role focuses on supporting healthcare and long-term care clients in planning and furnishing patient-centric, compliant, and efficient environments. Day-to-day responsibilities include consulting with facilities to understand operational and resident care needs, recommending appropriate furniture and layout solutions, and coordinating with internal teams for pricing, proposals, and project timelines. The specialist will visit client sites, oversee aspects of delivery and installation planning, and ensure that solutions meet safety, accessibility, and regulatory standards. The role also involves maintaining strong client relationships, identifying new business opportunities within the healthcare and long-term care sectors, and preparing accurate documentation and reports.

Qualifications

• Experience in healthcare or long-term care environments, with an understanding of clinical workflows, resident care needs, and regulatory or accreditation requirements in Canada.
• Knowledge of space planning, interior layouts, and furniture solutions suitable for hospitals, clinics, and long-term care facilities.
• Strong client-facing skills, including consultation, needs assessment, and relationship management, with the ability to collaborate effectively with multidisciplinary teams.
• Project coordination abilities, including scheduling, coordination with moving/installation crews, and attention to detail in documentation and follow-up.
• Excellent communication skills in English, both written and verbal, and comfort presenting solutions and recommendations.
• Proficiency with common office software (e.g., MS Office suite) and the ability to use digital tools for reports, proposals, and basic layout reviews.
• Ability to work in a hybrid setting, manage time independently, and travel to client sites in the Greater Toronto Area as required.
• Previous experience in healthcare sales, facility planning, or long-term care operations is an asset; a post-secondary education in healthcare, business, design, or a related field is preferred.