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Key Account Manager

  • Vancouver, BC, V5K 0A1, Canada

Full-time

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Job details

Job type
Full-time
Experience
3 years’ sales experience required
Posting language
English
Posted

Original job description

At Abell, we’re constantly reinventing ourselves. Good business means on-going research and development for more environment sensitive products, safer methodology, applications and different creative ways of doing business. Meeting our customer’s needs means to be constantly challenging our employees with an entirely new and exciting way to work.

The Opportunity:

  • Prospect Sell and Manages National Chain and Key accounts; Responsible to be the primary contact; Works in a professional manner with team members to ensure the best interest and to support operations
  • Maintains strong client relations through active communication, resolving problems, attending meetings and tradeshows; Identifies trends and determines client satisfaction and improvement
  • Assists in increasing the Company’s market share of profitable National Chain and Key accounts; Assists with developing plan and coordinates the growth of existing National and chain accounts; Assists with the acquisition of new National and chain accounts
  • Assists with training and marketing material for new and existing team members
  • Ensures all paper work is properly completed when being handed in for assigned clients; Keeps complete up-to-date files on all assigned accounts
  • Ensures that all assigned clients are made aware of all available “value added services” and are presented such options in a professional manner; Ensures all ‘add on’ product and equipment requirements are being met for assigned clients
  • Ensures all assigned audits, inspection reports and summaries are completed as required for assigned clients
  • Communicates to appropriate Branches client concerns the same day received by the client; Follows up with Branches to ensure concerns are resolved to the complete satisfaction of the client; Records as to the date received, nature of the concern, and responded to, the name of the person reporting the concern and the team member assigned to respond to the concern
  • Ensures that all assigned clients are well informed of all pertinent incentives, promotions and educational benefits offered through the Company
  • Assists the the sales process as needed; Ensures all presentation materials are complete for Sales Advisors for the introductory meetings and subsequent visits; Contributes as a sales team member when deemed beneficial
  • Assists with collections from assigned clients as requested 
  • Assumes responsibility for related duties as required or assigned; Ensures that work area is clean, secure, and well maintained; Attends and participates in seminars and professional conferences; Maintains knowledge in relevant field at all times

What's in it for you?: 

  • Competitive compensation structure (base salary + commission structure)
  • Health and Dental Benefits/Critical Illness
  • RRSP Contribution
  • Opportunities for Advancement
  • Industry-leading Family-oriented culture 

Type of skills required:

  • Fluent English and/or French; Written and verbal communication, interpersonal and support skills
  • 3 years’ sales experience required
  • 3 years’ in a service industry
  • Strong organizational, time-management and multi-tasking ability
  • Ability to work independently and as part of a team with a high level of flexibility and adaptability
  • Able to use all related hardware and software

 $50,000 (Position qualifies for commission on top of base salary).

This position is not an existing vacancy within our organization.

Abell Pest Control does not use artificial intelligence or automated decision-making tools in the screening, assessment, or selection of job applicants. All applications are reviewed by members of our hiring team.

More about this job

Responsibilities

Manage national chain and key accounts as the primary client contact, building relationships, resolving concerns, and coordinating with branches and internal teams. Support account growth and acquisition, sales presentations, training, client audits and documentation, value-added services, and collections as needed.

Requirements

Requires at least three years of sales experience and three years of experience in a service industry. Candidates should have strong written and verbal communication, interpersonal, organizational, time-management, and multitasking skills, be able to work independently and collaboratively, and be proficient with related hardware and software.

Skills

  • Sales
  • Account Management
  • Prospecting
  • Communication
  • Interpersonal Skills
  • Organization
  • Time Management
  • Multitasking
  • Problem Solving
  • Teamwork
  • Flexibility
  • Adaptability
  • Training
  • Collections
  • Hardware and Software Proficiency

Benefits

  • Health and Dental Benefits
  • Critical Illness Coverage
  • RRSP Contribution
  • Advancement Opportunities
  • Family-Oriented Culture

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Customer Service & Support
  • Management & Leadership

Keywords

  • Key Account Management
  • National Accounts
  • Sales
  • Prospecting
  • Client Relations
  • Account Growth
  • New Account Acquisition
  • Customer Satisfaction
  • Problem Resolution
  • Sales Presentations
  • Value-Added Services
  • Audits
  • Inspection Reports
  • Marketing Materials
  • Training
  • Collections
  • Pest Control
  • Service Industry
  • Branch Coordination
  • Trade Shows
  • Client Incentives
  • Promotions
  • Educational Benefits
  • Hardware and Software

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