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Store Manager

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
2+ years of store management experience, or relevant supervisory experience in a customer facing role
Posting language
English
Posted

Original job description

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You’ll Do

  • Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
  • Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
  • Ensure all visual displays adhere to Brand and Corporate direction.
  • Recruit, hire, train management and non-management associates.
  • Conduct staffing and scheduling operations and payroll management.
  • Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
  • Analyze reporting to inform decision making.
  • Protect store assets, oversee store maintenance.
  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Represent the Brand and Exemplify Company Culture and Values.

What it Takes

  • 2+ years of store management experience, or relevant supervisory experience in a customer facing role
  • Proven ability to drive business results in a fast-paced retail environment
  • Excellent communication, leadership and interpersonal skills
  • Strong ability to build relationships and collaborate effectively
  • Proven results in assessing and developing talent
  • Strong critical thinking & problem-solving skills
  • High attention to detail, thoroughness and accuracy while multi-tasking
  • Self-motivated with ability to take initiative
  • Maintain a strong customer focus & knowledge of current fashion trends.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Medical, Dental and Vision Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement, we believe in promoting from within
  • A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

More about this job

Responsibilities

Lead store operations across the sales floor and stockroom, including staffing, scheduling, payroll, inventory, asset protection, maintenance, and opening and closing routines. Develop and coach associates, drive sales and customer engagement, and ensure visual displays and store practices meet brand standards.

Requirements

Requires at least two years of store management or relevant customer-facing supervisory experience, with a demonstrated ability to drive results in a fast-paced retail environment. Candidates should have strong leadership, communication, relationship-building, talent development, problem-solving, attention to detail, initiative, and customer focus, along with knowledge of current fashion trends.

Skills

  • Store Operations
  • Staffing and Scheduling
  • Recruiting and Hiring
  • Training and Development
  • Talent Assessment
  • Leadership
  • Customer Service
  • Sales
  • Product Knowledge
  • Brand Awareness
  • Visual Merchandising
  • Payroll Management
  • Inventory Management
  • Asset Protection
  • Critical Thinking
  • Problem-Solving

Benefits

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day
  • Merchandise Discount
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development Opportunities
  • Career Advancement Opportunities

Visa sponsorship

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Categories

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support
  • Human Resources

Keywords

  • Retail
  • Store Management
  • Store Operations
  • Sales Floor
  • Stockroom
  • Customer Engagement
  • Customer Service
  • Staffing
  • Scheduling
  • Payroll Management
  • Recruiting
  • Hiring
  • Training
  • Career Development
  • Inventory Management
  • Replenishment
  • Omnichannel Operations
  • Asset Protection
  • Visual Merchandising
  • Brand Standards
  • Point of Sale
  • Sales Reporting
  • Store Maintenance
  • Opening and Closing Routines
  • Fashion Trends
  • Talent Development

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