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Abercrombie & Fitch Co.

Store Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: 2+ years of store management experience, or relevant supervisory experience in a customer facing role
Posting language: English
Posted: Oct 29, 2026

Original job description

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You’ll Do

Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
Ensure all visual displays adhere to Brand and Corporate direction.
Recruit, hire, train management and non-management associates.
Conduct staffing and scheduling operations and payroll management.
Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
Analyze reporting to inform decision making.
Protect store assets, oversee store maintenance.
Perform Opening and Closing Routines.
Operate Register/Point of Sale systems.
Represent the Brand and Exemplify Company Culture and Values.

What it Takes

2+ years of store management experience, or relevant supervisory experience in a customer facing role
Proven ability to drive business results in a fast-paced retail environment
Excellent communication, leadership and interpersonal skills
Strong ability to build relationships and collaborate effectively
Proven results in assessing and developing talent
Strong critical thinking & problem-solving skills
High attention to detail, thoroughness and accuracy while multi-tasking
Self-motivated with ability to take initiative
Maintain a strong customer focus & knowledge of current fashion trends.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

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More about this job

Responsibilities

Lead store operations across the sales floor and stockroom, including staffing, scheduling, payroll, inventory, asset protection, maintenance, and opening and closing routines. Develop and coach associates, drive sales and customer engagement, and ensure visual displays and store practices meet brand standards.

Requirements

Requires at least two years of store management or relevant customer-facing supervisory experience, with a demonstrated ability to drive results in a fast-paced retail environment. Candidates should have strong leadership, communication, relationship-building, talent development, problem-solving, attention to detail, initiative, and customer focus, along with knowledge of current fashion trends.

Skills

Store Operations
Staffing and Scheduling
Recruiting and Hiring
Training and Development
Talent Assessment
Leadership
Customer Service
Sales
Product Knowledge
Brand Awareness
Visual Merchandising
Payroll Management
Inventory Management
Asset Protection
Critical Thinking
Problem-Solving

Benefits

Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day
Merchandise Discount
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development Opportunities
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Store Operations
Sales Floor
Stockroom
Customer Engagement
Customer Service
Staffing
Scheduling
Payroll Management
Recruiting
Hiring
Training
Career Development
Inventory Management
Replenishment
Omnichannel Operations
Asset Protection
Visual Merchandising
Brand Standards
Point of Sale
Sales Reporting
Store Maintenance
Opening and Closing Routines
Fashion Trends
Talent Development

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