Account Manager I - ABF Freight Canada, Saskatoon, SK

Saskatoon, SK, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Job Description

The Account Manager for ABF Freight Canada grows and maintains profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers.

Responsibilities

Develop sales strategies and a comprehensive understanding of customers' business models.
Identify customer challenges; develop and implement solutions to create opportunities.
Make sales calls and presentations to customers of all sizes.
Manage business relationships and entertain customers.
Monitor the Company's industry competitors, new products, and market conditions to understand a customer's specific needs.
Conduct calls and face-to-face meetings with customers.
Aggressively pursue customers using networking, social media, customer referrals, etc.
Obtain and develop new accounts utilizing Company techniques and methods.
Maintain and grow expertise of ArcBest service offerings.
Collaborate with customers, front-line management, and various ArcBest departments.
Negotiate service requirements and prices; establish service packages.
Create service solutions for customers' unique business problems, and initiate pricing.
Assist in collection process and cargo claim prevention, as needed.
Maintain accurate territory account information in ArcBest database.
Complete monthly sales audit reports and expense reports, as company guidelines require.
Complete itinerary and call report as required by Company guidelines and IRS regulations.
Conduct and receive phone calls and emails to identify opportunities, solve problems, build relationships, secure profitable business, and increase market share.
Exhibit excellent customer service.
Maintain a positive, customer-focused attitude in a highly intense environment.
Interact with all employees and customers in a professional and courteous manner.
Work in a team setting to accomplish goals.
Other duties and projects, as assigned.

Requirements

Education:

Bachelor's Degree, preferred
Relevant experience will be considered.

Experience

Transportation industry and related sales experience, preferred

Computer Skills

Proficient in Microsoft Office Suite.

Additional Requirements

Knowledge of business solutions, competitors, and decision makers, preferred
Knowledge of ArcBest company policies, services, computer systems and services capabilities, preferred

Competencies

Addressing Customer Needs
Cross-Selling
Negotiating
Perseverance and Follow-Through
Problem Solving
Relationship Management
Sales Closing and Agreements
Selling

Other Details

Work Hours

Generally Monday - Friday between 8:00 am - 5:00 pm with occasional irregular hours depending on workload and customer events.

Travel Requirements

Minimal (0%-25%)

Compensation

This is a salary position paid biweekly.
Variable compensation is included.

About Us

ArcBestÂ® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF FreightÂ®, our truckload service MoLoÂ®, and our expedite fleet, Panther Premium LogisticsÂ®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-PackÂ®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.

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More about this job

Responsibilities

Grow and maintain profitable business by developing customer relationships, identifying customer needs, and selling tailored logistics services. Prospect for new accounts, negotiate service packages and pricing, maintain account records, and collaborate with customers and internal teams to deliver solutions.

Requirements

A bachelor's degree is preferred, though relevant experience may be considered; transportation and related sales experience are also preferred. Candidates should be proficient in Microsoft Office and ideally understand business solutions, competitors, decision makers, and ArcBest services and systems.

Skills

Sales Strategy
Account Management
Business Development
Solution Selling
Cross-Selling
Negotiation
Problem Solving
Sales Closing
Customer Service
Market Research
Networking
Microsoft Office Suite
Pricing
Territory Management
Written and Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

ArcBest
ABF Freight
Transportation
Truck Transportation
Logistics
Sales
Account Management
Business Development
Sales Strategy
Solution Selling
Cross-Selling
Negotiation
Pricing
Market Share
Customer Referrals
Social Media
Microsoft Office Suite
Sales Audit Reports
Expense Reports
Cargo Claims
Supply Chain
LTL Freight
Customer Service

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