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Added 20 mins ago
SM
Ophthalmic Assistant Ophthalmology Admin
St. Michael's Hospital
Toronto, ON
- Part-time
Added 20 mins ago
SM
Unit Assistant, Emergency
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Alliston, ON
- Internship
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Added 20 mins ago
LH
2600002890 - Executive Assistant - Chief Of Staff Office And Medical Affa
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Executive Assistant, Chief of Staff Office & Medical Affairs
Added 20 mins ago
OC
Term EA Assignment FTE 0.75
Ottawa Catholic School Board
Orleans, ON
- Contract
The OCSB is currently seeking a term Educational Assistant for the school indicated. The address of which can be found on our .
Added 20 mins ago
WC
PT Pharmacy Assistant
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- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
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Term EA Assignment FTE 1.0
Ottawa Catholic School Board
Ottawa, ON · Nepean, ON
- Contract
The OCSB is currently seeking a term Educational Assistant for the school indicated. The address of which can be found on our .
Added 20 mins ago
UO
Sessional Instructional Assistant - FAH287H5S European Art of the Nineteenth Century
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Toronto, ON · Greater Toronto Area, Canada
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Added 20 mins ago
UO
Sessional Instructional Assistant - FAH289H5S Art Since 1945
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
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Administrative Assistant 3 - Records
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CO
Administrative Assistant 4 - Street Crime Unit (up to two year term)
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- Full-time
…Unit, this position is responsible for providing clerical and administrative support to all employees of the Street Crime Unit. Must be prepared to work outside of regular working…
Added 21 mins ago
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Office Administrative Assistant
HealthCareersInSask.ca
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- Part-time
Job Description: Provides a wide range of administrative support a
Added 21 mins ago
Admissions Clerk 4
Winnipeg Regional Health Authority
Winnipeg, MB
Added 35 mins ago
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IRP Assistant- EN
RBC
Montreal, QC
- Full-time
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Added 35 mins ago
Assistant Taproom Manager, Granville Island Brewing
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Added 50 mins ago
SW
ScotiaMcLeod Administrative Support Assistant - London, ON
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Added 50 mins ago
SH
Scheduling Assistant - Staff Scheduling
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Medical Office Assistant
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Davidson, SK
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Added 50 mins ago
Office Administrative Assistant
HealthCareersInSask.ca
Kyle, SK
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Added 50 mins ago
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Clinic Assistant
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Wakaw, SK
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Added 50 mins ago
SD
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Added 1 hour ago
WR
Physician Assistant/Clinical Assistant- Psychiatry- 20091954; 20091955; 20091956; 20091915; 20091917
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Part-time
The Physician Assistant/Clinical Assistant will be required to perform, order, and interpret diagnostic, therapeutic investigations/interventions. Duties of this position can/will include…
Added 1 hour ago
WR
Physician Assistant/Clinical Assistant- Psychiatry- 20091957, 20091914, 20091916
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Part-time
The Physician Assistant/Clinical Assistant will be required to perform, order, and interpret diagnostic, therapeutic investigations/interventions. Duties of this position can/will include…
Added 1 hour ago
WR
Physician Assistant/Clinical Assistant- Rapid Access Polyclinic Medicine- 20089774
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Full-time
The Winnipeg Regional Health Authority is seeking a motivated Physician Assistant/Clinical Assistant for a full-time term" position in the Rapid Access Polyclinic Medicine Program at the…
Added 1 hour ago
WR
Physician Assistant/Clinical Assistant- Psychiatry- 20091951, 20091952, 20091953, 20091912, 20091913
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Full-time
The Physician Assistant/Clinical Assistant will be required to perform, order, and interpret diagnostic, therapeutic investigations/interventions. Duties of this position can/will include…
Added 1 hour ago
SH
Clerk III - Health Information
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Abilities Centre

Customer Sales and Service Representative (C.S.S.R.)

Whitby, ON, Canada

Pay Rate: $18.00 per hour.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $18.00 per hour.
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Customer Sales & Service Representative (C.S.S.R.)

Location: 1 Jim Flaherty St., Whitby, ON

Assignment: Hourly

Pay Rate: $18.00 per hour. We also offer access to our superb sport, fitness, and recreational facilities.

Start Date: December 2026

Openings: 2

You Belong!

We exist to unlock potential through the innovation of accessibility and to create a better, barrier-free life for all Canadians. We strive to achieve this by reimagining accessibility and redefining the way Canadians live, work and play. Our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialized and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We provide variations and accommodations at all stages of the employment and are committed to improving our process to be more accessible and equitable.

We understand that no one will ever meet all the qualifications or feel completely confident in performing every duty listed, and that’s okay! We are committed to the ongoing learning and development of our employees and gladly provide on-the-job training and mentorship. Unless it says required (bolded for emphasis), please do not let any other qualification or duty discourage you from applying.

If you have any issues with the online application or have any questions about the job, please email careers@abilitiescentre.org. We look forward to learning more about you and how you may be the person we’re looking for through your application!

The Position:

Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Customer Sales & Service team ensures all members and potential members receive excellent service and accurate information. As a member of our Rentals team, you will be an ambassador for our external rentals and events, monitoring court play, as well as ensuring events run smoothly from beginning to end.

What You’ll Do:

Customer Sales.
- You will work towards and achieve personal and team sales targets, and model excellence in both sales and service.
- You will cultivate a member-centered environment through exceptional customer service.
- You will make decisions and solve problems regarding membership sales and service functions, members' accounts, members' concerns, and members' behaviour.
- You will register new and existing clients for specialty programming.
- You will generate sales and donation leads, including calling members and prospective members to discuss membership and programs.
- You will actively promote new programs to members.

Customer Service.
- You will be member-focused at all times.
- You will prioritize responsibilities to seek opportunities to initiate conversations with members and prospective members.
- You will handle membership inquiries by building rapport.
- You will ask probing questions to determine prospective member needs and interests.
- You will customize tours of the facility, linking member interests to program options.

Rentals and Administration.
- You will coordinate with the Senior Coordinator, Fieldhouse and Rentals to have knowledge of all rentals taking place during your shift.
- You will monitor court use to ensure all health and safety protocols and rules are being followed.
- You will be an ambassador at events, by being aware of key details and supporting rentals associate in ensuring events run smoothly beginning to end.
- You will conduct cleanliness checks and arrange cleaning as necessary.
- You will track cash collected and transactions completed during shift.
- You will process hold and cancellation membership requests.

What You’ll Bring:

Education and Experience.
- You are a high School graduate pursuing Post-Secondary Education in Marketing, Business, Social Development, Health and Wellness, or related programs.
- You have previous sales, customer service and/or retail experience, preferably in a membership/client-based environment.

Professional Skills.
- You can manage multiple demands through well-developed organizational and time management skills.
- You are a critical thinker who is decisive and prepared to make in-the-moment decisions. You have knowledge of inclusion, accessibility, and accommodations.
- You have experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and non-visible dimensions of diversity.
- You have well-developed interpersonal, and relationship building skills and can establish rapport and excellent communication with members, staff, and visitors.
- You are proficient in Microsoft Office and have knowledge of ActiveNet or similar registration software.
- You are dedicated to customer service that exceeds expectations. You are a team player with a positive attitude whose interactions demonstrate accountability, authenticity, and collaboration.
- You must be self-motivated, demonstrating initiative.
- You pay keen attention to detail and have strong written and verbal communication skills.

Administrative Requirements.
- You are required to have a current and clear criminal record check for the vulnerable sector (VSC).
- You are required to have a current and valid First Aid and CPR ‘C’ / AED.

Availability.
- You are required to have flexible availability to work a variety of shifts, including weekdays, evenings, and weekends.

How to Apply:

Please visit our website www.abilitiescentre.org/employment
Deadline to apply is Friday, November 13, 2026, at 7:00PM

Apply About employer

More about this job

Responsibilities

The Customer Sales and Service Representative is responsible for achieving sales targets, managing membership accounts, and providing exceptional service to members. They also coordinate facility rentals, monitor court activities, and ensure events run smoothly.

Requirements

Candidates should be high school graduates pursuing post-secondary education in a relevant field with previous experience in sales or customer service. Mandatory requirements include a clear criminal record check for the vulnerable sector and current First Aid/CPR 'C'/AED certification.

Skills

Customer service
Sales
Relationship building
Time management
Critical thinking
Communication
Microsoft Office
ActiveNet
Conflict resolution
Event coordination
First Aid
CPR
Inclusion
Accessibility
Accountability

Benefits

Access to sport facilities
Access to fitness facilities
Access to recreational facilities
On-the-job training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Membership Sales
Facility Management
Event Coordination
Marketing
Business
Social Development
Health and Wellness
ActiveNet
Microsoft Office
First Aid
CPR
AED
Criminal Record Check
Inclusion
Accessibility
Relationship Building
Time Management
Communication Skills

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