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Added 4 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 4 mins ago
IF
Associate Director - Securities Finance
iA Financial Group (Industrial Alliance)
Halifax, NS
- Full-time
Work closely with the Securities Finance Trading Desk to support execution, liquidity management, client servicing and business growth initiatives.
Added 35 mins ago
TK
Manager, Ingredients - Cheese & Dairy (Canada)
The Kraft Heinz Company
Toronto, ON
- Full-time
…category strategies while reflecting Canadian market dynamics, business priorities, regulatory requirements and supply-chain…
Added 35 mins ago
TA
Sr Manager/ Associate Director - HR Analytics
Tiger Analytics
Canada
- Full-time
Cross-Functional Leadership: Lead and support cross-functional delivery teams consisting of data scientists, data engineers, and business analysts to ensure high-quality project execution
Added 50 mins ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- Full-time
Assisting Senior Consultant / Associate Director in developing new business opportunities with existing and new Turner & Townsend clients
Added 1 hour ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
Assisting Senior Consultant / Associate Director in developing new business opportunities with existing and new Turner & Townsend clients
Added 6 hours ago
Technical Services Manager
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Vancouver, BC
…through cutting edge technology and uncompromising quality. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing…
Added 6 hours ago
Technical Services Manager
Rentokil Initial
Surrey, BC
…through cutting edge technology and uncompromising quality. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing…
Added 6 hours ago
Associate Director / Director, Financial Advisory
Teneo
Toronto, ON
As an Associate Director / Director in the team, you will have the opportunity to work and lead on a diverse range of engagements across all sectors, with plenty of responsibility for…
Added 7 hours ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
…through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing…
Added 7 hours ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
…through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing…
Added 7 hours ago
Project Manager I
City of Vancouver
Vancouver, BC
…team. Receives sponsor assignments from other Section Heads and Associate Director in Electrical Design and reports back on a regular basis on work progress and issues. Consults and works…
Added 8 hours ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Toronto, ON
- Full-time
…team at Make-A-Wish Canada. In this role, reporting to the Director of Finance, you will ensure the accuracy, integrity, and timeliness of revenue data to support informed decision-making…
Added 8 hours ago
R
Associate Director – Commodity Local Market Risk
RBC
Toronto, ON
- Full-time
The Associate Director – Commodity Local Market Risk, Group Risk Management, will play a pivotal role in establishing and maintaining a top-tier risk oversight framework. Key…
Added 9 hours ago
M
Associate Director Quantity Surveyor
Mace
Vancouver, BC
- Full-time
The Project: Mace is looking for talented MRICS-qualified quantity surveyors for the following roles - Operations Director, Associate Director, and Senior Manager, to join multidisciplinary…
Added 11 hours ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
Reporting to the Associate Director, International Enrolment Recruitment and Regulatory Compliance, the International Enrolment Operations Specialist liaises with Associate Deans,…
Added 11 hours ago
Customer Sales and Service Representative (C.S.S.R.)
Abilities Centre
Whitby, ON
Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service…
Added 11 hours ago
C
Sales Associate III
Coach
Mirabel, QC
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 11 hours ago
C
Sales Associate II
Coach
Mirabel, QC
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 12 hours ago
S
Associate Manager, Brand Marketing
Shiseido
Markham, ON
- $75,000 to $85,000 CAD / year
- Full-time
The Associate Manager, Brand Marketing will support the development and execution of marketing strategies for Drunk Elephant and Dr. Dennis Gross in Canada. This role is responsible for…
Added 12 hours ago
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Director, Oversight and Accountability - State Program Administrator Coordinator
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Director, Oversight and Accountability
Added 13 hours ago
W/
Sales Associate
WIRELESSWAVE / WAVE SANS FIL
Kingston, ON
- Full-time
…we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within…
Added 13 hours ago
B
Associate Director, Though Leader Liaison (East) – Rare Disease
Biogen
Field, BC
- Full-time
As the Associate Director, Thought Leader Liaison (TLL), you will execute strategies and tactics for our Neuromuscular Rare Disease Franchise. This position reports into the marketing…
Added 13 hours ago
TP
Specialist, Supplier Relationship Management
Toronto Pearson International Airport
Toronto, ON
- Full-time
Support Associate Director, SRM, Manager, SRM and the Head of Procurement on all contract and Supplier Relationship Management initiatives.
Added 13 hours ago
TU
Career Programming Strategist
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Reports to the Associate Director, Career Development Programming. Regularly plans and collaborates with colleagues from across the BCC as well as the Program Office(s). May supervise…

Abilities Centre

Customer Sales and Service Representative (C.S.S.R.)

Whitby, ON, Canada

Pay Rate: $18.00 per hour.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $18.00 per hour.
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Customer Sales & Service Representative (C.S.S.R.)

Location: 1 Jim Flaherty St., Whitby, ON

Assignment: Hourly

Pay Rate: $18.00 per hour. We also offer access to our superb sport, fitness, and recreational facilities.

Start Date: December 2026

Openings: 2

You Belong!

We exist to unlock potential through the innovation of accessibility and to create a better, barrier-free life for all Canadians. We strive to achieve this by reimagining accessibility and redefining the way Canadians live, work and play. Our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialized and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We provide variations and accommodations at all stages of the employment and are committed to improving our process to be more accessible and equitable.

We understand that no one will ever meet all the qualifications or feel completely confident in performing every duty listed, and that’s okay! We are committed to the ongoing learning and development of our employees and gladly provide on-the-job training and mentorship. Unless it says required (bolded for emphasis), please do not let any other qualification or duty discourage you from applying.

If you have any issues with the online application or have any questions about the job, please email careers@abilitiescentre.org. We look forward to learning more about you and how you may be the person we’re looking for through your application!

The Position:

Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Customer Sales & Service team ensures all members and potential members receive excellent service and accurate information. As a member of our Rentals team, you will be an ambassador for our external rentals and events, monitoring court play, as well as ensuring events run smoothly from beginning to end.

What You’ll Do:

Customer Sales.
- You will work towards and achieve personal and team sales targets, and model excellence in both sales and service.
- You will cultivate a member-centered environment through exceptional customer service.
- You will make decisions and solve problems regarding membership sales and service functions, members' accounts, members' concerns, and members' behaviour.
- You will register new and existing clients for specialty programming.
- You will generate sales and donation leads, including calling members and prospective members to discuss membership and programs.
- You will actively promote new programs to members.

Customer Service.
- You will be member-focused at all times.
- You will prioritize responsibilities to seek opportunities to initiate conversations with members and prospective members.
- You will handle membership inquiries by building rapport.
- You will ask probing questions to determine prospective member needs and interests.
- You will customize tours of the facility, linking member interests to program options.

Rentals and Administration.
- You will coordinate with the Senior Coordinator, Fieldhouse and Rentals to have knowledge of all rentals taking place during your shift.
- You will monitor court use to ensure all health and safety protocols and rules are being followed.
- You will be an ambassador at events, by being aware of key details and supporting rentals associate in ensuring events run smoothly beginning to end.
- You will conduct cleanliness checks and arrange cleaning as necessary.
- You will track cash collected and transactions completed during shift.
- You will process hold and cancellation membership requests.

What You’ll Bring:

Education and Experience.
- You are a high School graduate pursuing Post-Secondary Education in Marketing, Business, Social Development, Health and Wellness, or related programs.
- You have previous sales, customer service and/or retail experience, preferably in a membership/client-based environment.

Professional Skills.
- You can manage multiple demands through well-developed organizational and time management skills.
- You are a critical thinker who is decisive and prepared to make in-the-moment decisions. You have knowledge of inclusion, accessibility, and accommodations.
- You have experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and non-visible dimensions of diversity.
- You have well-developed interpersonal, and relationship building skills and can establish rapport and excellent communication with members, staff, and visitors.
- You are proficient in Microsoft Office and have knowledge of ActiveNet or similar registration software.
- You are dedicated to customer service that exceeds expectations. You are a team player with a positive attitude whose interactions demonstrate accountability, authenticity, and collaboration.
- You must be self-motivated, demonstrating initiative.
- You pay keen attention to detail and have strong written and verbal communication skills.

Administrative Requirements.
- You are required to have a current and clear criminal record check for the vulnerable sector (VSC).
- You are required to have a current and valid First Aid and CPR ‘C’ / AED.

Availability.
- You are required to have flexible availability to work a variety of shifts, including weekdays, evenings, and weekends.

How to Apply:

Please visit our website www.abilitiescentre.org/employment
Deadline to apply is Friday, November 13, 2026, at 7:00PM

Apply About employer

More about this job

Responsibilities

The Customer Sales and Service Representative is responsible for achieving sales targets, managing membership accounts, and providing exceptional service to members. They also coordinate facility rentals, monitor court activities, and ensure events run smoothly.

Requirements

Candidates should be high school graduates pursuing post-secondary education in a relevant field with previous experience in sales or customer service. Mandatory requirements include a clear criminal record check for the vulnerable sector and current First Aid/CPR 'C'/AED certification.

Skills

Customer service
Sales
Relationship building
Time management
Critical thinking
Communication
Microsoft Office
ActiveNet
Conflict resolution
Event coordination
First Aid
CPR
Inclusion
Accessibility
Accountability

Benefits

Access to sport facilities
Access to fitness facilities
Access to recreational facilities
On-the-job training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Membership Sales
Facility Management
Event Coordination
Marketing
Business
Social Development
Health and Wellness
ActiveNet
Microsoft Office
First Aid
CPR
AED
Criminal Record Check
Inclusion
Accessibility
Relationship Building
Time Management
Communication Skills

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