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Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 2 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 3 hours ago
TC
Executive Director, The Clarice Smith Performing Arts Center
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Professional staff across artistic planning, operations, and finance report to the Executive Director, who works in close collaboration with College senior leadership, academic partners,…
Added 3 hours ago
Campus Director
Primacorp Ventures Inc
Surrey, Brit
Reports To: Regional Vice-President of Operations
Added 5 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
All administration associated with scheduling ambulance transfers.
Added 5 hours ago
XT
Business Development Executive
XTL Transport, Logistics, Distribution
Toronto, ON
- Full-time
Collaboration: Work effectively with cross-functional teams, including Pricing, Operations, and Marketing, to achieve shared objectives.
Added 6 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 11 hours ago
IG
Head of Operations
I'm green bio-based
Canada
- Full-time
Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, Engineering, or a related field is preferred. MBA or relevant leadership qualifications are…
Added 14 hours ago
LI
Director of Education
Lennox Island First Nation
Lennox Island, PE
- Full-time
The Director of Education is a senior leadership position responsible for the overall management, planning, administration, and continued development of education programs and services for…
Added 14 hours ago
AH
Office Coordinator
Assisting Hands of Ottawa
Ottawa, ON
- $22 to $26 CAD / hour
- Full-time
3. Office Administration and Daily Operations
Added 14 hours ago
OS
Office Manager
Oregon State University
ON · Ontario, Canada
- Full-time
…ensuring the smooth operation of the station. You will assist the Director in the management of the day-to-day operations and fiscal oversite of the station so our research teams can focus…
Added 14 hours ago
DA
Job Title: Deputy Director General
Da Afghanistan Bank
Permanent North American Gaeltacht, ON
- Part-time
Job Title & Grade: Deputy Director General, Grade 11
Added 15 hours ago
DS
Manager, Maintenance & Renewal Services
Delta School District 37, British Columbia
Delta, BC
- Full-time
Reporting to the Director of Facilities, the Manager, Maintenance & Renewal Services is responsible for the planning, coordination, and delivery of maintenance, repair, and minor renewal…
Added 16 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 16 hours ago
NE
Finance Manager
Northern Employment Solutions Inc
ON · Ontario, Canada
- Full-time
Reporting directly to the Executive Director, the Finance Manager will oversee financial operations, budgeting, reporting, payroll, compliance, and financial systems while supporting…
Added 16 hours ago
NE
Finance Manager
Northern Employment Solutions Inc
North Bay, ON
- Full-time
Reporting directly to the Executive Director, the Finance Manager will oversee financial operations, budgeting, reporting, payroll, compliance, and financial systems while supporting…
Added 16 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
All administration associated with scheduling ambulance transfers.
Added 17 hours ago
EI
Director of Engineering And Operations
Entegrus Inc
St. Thomas, ON
- Full-time
Entegrus Powerlines Inc. is seeking to fill a Director of Engineering and Operations vacancy. The position will report directly to the Vice President of Engineering and Operations. The…
Added 17 hours ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
Systemex Industries Conseils (SIC) is seeking an experienced Director of Operations to oversee workforce managem
Added 18 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 19 hours ago
MD
Director of Training and Prevention / Dir Child & Family Services
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Director of Training and Prevention / Dir Child & Family Services
Added 19 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 19 hours ago
S
Senior Internal Auditor - Accounting and Operations
Solmax
Longueuil, QC
- Full-time
Global Director, Internal Audit, you will contribute to developing a dynamic, risk-based internal audit plan,
Added 20 hours ago
SW
Administration and Events Coordinator *email to apply*
Sport Wood Buffalo Association
Fort McMurray, AB
- Full-time
Position: Administration and Events Coordinator
Added 20 hours ago
CC
Director of Development
Canadian Centre for Policy Alternatives
Toronto, ON
- Full-time
Leadership experience within a growing organization, expertise in strategic and goal-oriented team management, administration, operations, and financial management, as well as a proven…

Abilities Centre

Customer Sales and Service Representative (C.S.S.R.)

Whitby, ON, Canada

Pay Rate: $18.00 per hour.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $18.00 per hour.
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Customer Sales & Service Representative (C.S.S.R.)

Location: 1 Jim Flaherty St., Whitby, ON

Assignment: Hourly

Pay Rate: $18.00 per hour. We also offer access to our superb sport, fitness, and recreational facilities.

Start Date: December 2026

Openings: 2

You Belong!

We exist to unlock potential through the innovation of accessibility and to create a better, barrier-free life for all Canadians. We strive to achieve this by reimagining accessibility and redefining the way Canadians live, work and play. Our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialized and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We provide variations and accommodations at all stages of the employment and are committed to improving our process to be more accessible and equitable.

We understand that no one will ever meet all the qualifications or feel completely confident in performing every duty listed, and that’s okay! We are committed to the ongoing learning and development of our employees and gladly provide on-the-job training and mentorship. Unless it says required (bolded for emphasis), please do not let any other qualification or duty discourage you from applying.

If you have any issues with the online application or have any questions about the job, please email careers@abilitiescentre.org. We look forward to learning more about you and how you may be the person we’re looking for through your application!

The Position:

Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Customer Sales & Service team ensures all members and potential members receive excellent service and accurate information. As a member of our Rentals team, you will be an ambassador for our external rentals and events, monitoring court play, as well as ensuring events run smoothly from beginning to end.

What You’ll Do:

Customer Sales.
- You will work towards and achieve personal and team sales targets, and model excellence in both sales and service.
- You will cultivate a member-centered environment through exceptional customer service.
- You will make decisions and solve problems regarding membership sales and service functions, members' accounts, members' concerns, and members' behaviour.
- You will register new and existing clients for specialty programming.
- You will generate sales and donation leads, including calling members and prospective members to discuss membership and programs.
- You will actively promote new programs to members.

Customer Service.
- You will be member-focused at all times.
- You will prioritize responsibilities to seek opportunities to initiate conversations with members and prospective members.
- You will handle membership inquiries by building rapport.
- You will ask probing questions to determine prospective member needs and interests.
- You will customize tours of the facility, linking member interests to program options.

Rentals and Administration.
- You will coordinate with the Senior Coordinator, Fieldhouse and Rentals to have knowledge of all rentals taking place during your shift.
- You will monitor court use to ensure all health and safety protocols and rules are being followed.
- You will be an ambassador at events, by being aware of key details and supporting rentals associate in ensuring events run smoothly beginning to end.
- You will conduct cleanliness checks and arrange cleaning as necessary.
- You will track cash collected and transactions completed during shift.
- You will process hold and cancellation membership requests.

What You’ll Bring:

Education and Experience.
- You are a high School graduate pursuing Post-Secondary Education in Marketing, Business, Social Development, Health and Wellness, or related programs.
- You have previous sales, customer service and/or retail experience, preferably in a membership/client-based environment.

Professional Skills.
- You can manage multiple demands through well-developed organizational and time management skills.
- You are a critical thinker who is decisive and prepared to make in-the-moment decisions. You have knowledge of inclusion, accessibility, and accommodations.
- You have experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and non-visible dimensions of diversity.
- You have well-developed interpersonal, and relationship building skills and can establish rapport and excellent communication with members, staff, and visitors.
- You are proficient in Microsoft Office and have knowledge of ActiveNet or similar registration software.
- You are dedicated to customer service that exceeds expectations. You are a team player with a positive attitude whose interactions demonstrate accountability, authenticity, and collaboration.
- You must be self-motivated, demonstrating initiative.
- You pay keen attention to detail and have strong written and verbal communication skills.

Administrative Requirements.
- You are required to have a current and clear criminal record check for the vulnerable sector (VSC).
- You are required to have a current and valid First Aid and CPR ‘C’ / AED.

Availability.
- You are required to have flexible availability to work a variety of shifts, including weekdays, evenings, and weekends.

How to Apply:

Please visit our website www.abilitiescentre.org/employment
Deadline to apply is Friday, November 13, 2026, at 7:00PM

Apply About employer

More about this job

Responsibilities

The Customer Sales and Service Representative is responsible for achieving sales targets, managing membership accounts, and providing exceptional service to members. They also coordinate facility rentals, monitor court activities, and ensure events run smoothly.

Requirements

Candidates should be high school graduates pursuing post-secondary education in a relevant field with previous experience in sales or customer service. Mandatory requirements include a clear criminal record check for the vulnerable sector and current First Aid/CPR 'C'/AED certification.

Skills

Customer service
Sales
Relationship building
Time management
Critical thinking
Communication
Microsoft Office
ActiveNet
Conflict resolution
Event coordination
First Aid
CPR
Inclusion
Accessibility
Accountability

Benefits

Access to sport facilities
Access to fitness facilities
Access to recreational facilities
On-the-job training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Membership Sales
Facility Management
Event Coordination
Marketing
Business
Social Development
Health and Wellness
ActiveNet
Microsoft Office
First Aid
CPR
AED
Criminal Record Check
Inclusion
Accessibility
Relationship Building
Time Management
Communication Skills

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