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Added 9 mins ago
TB
Specialist, Challenger Baseball
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Toronto, ON
- Full-time
Collaborate with Jays Care staff and community partners to ensure programs are fully inclusive.
Added 9 mins ago
CE
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- Full-time
Paid vacation (including a flex day program for eligible staff)
Added 9 mins ago
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Technician - I MN (Midnight)
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Brampton, ON
· Assist custodial staff with cleaning of the premises (if required).
Added 24 mins ago
MD
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Saint-Paul, NB · St.-Paul, NB
- Full-time
…planning, and decision-making. This role works closely with staff, management, and business partners to develop reports and dashboards, research complex data issues, ensure data quality and…
Added 24 mins ago
MD
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Demonstrated leadership experience sufficient to effectively supervise and direct the work of assigned staff. Demonstrated leadership should include the following:
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Engagement with multiple partners including healthcare staff, patients, families, and caregivers
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Saint-Paul, NB · St.-Paul, NB
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BC
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The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
Added 24 mins ago
BC
Communication Assistant
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…development, execution, and evaluation a variety of communication and event initiatives, targeted at both internal and external audiences, in support of corporate, strategic and regional…
Added 39 mins ago
YO
Lifeguard & Swim Instructor
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- Part-time
Ensures all safety and life guarding procedures are adhered to, and in the event of an emergency respond as trained by the Association and the Lifesaving Society.
Added 39 mins ago
Registered Nurse (Donor Centre Nurse)
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Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
Added 39 mins ago
VC
Combined Lab & Radiology Technologist (CLXT), Bella Coola
Vancouver Coastal Health
Bella Coola 1, BC
- $38.93 to $48.59 CAD / hour
- Other
…missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver…
Added 39 mins ago
CC
Front of House Manager Part Time at Peterborough Memorial Center
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Coordinate station setups, associate assignments geared to event schedules.
Added 39 mins ago
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General Manager
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Added 54 mins ago
LS
Dining Room Supervisor
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This position is responsible for overseeing dining room operations, supervising service staff, coordinating with the kitchen team, and ensuring every event runs smoothly from setup to…
Added 1 hour ago
SD
Beauty Manager, Hourly Full Time Day
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Sells to customers and coaches / mentors staff in selling skills
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Job Developer & Employee Engagement Officer
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Fun and engaging organizational events such as our Staff Appreciation Event
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Chef Supervisor
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- Full-time
Assign work, provide direction and feedback, and supervise staff to maintain effective and efficient operations and ensure outputs are timely, consistent, safe and high-quality.
Added 1 hour ago
C
Building Maintenance Assistant (6 month contract)
CPSO
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- Full-time
…general repairs, custodial duties, office moves, meeting and event set-ups, groundskeeping and building inspections. You will work closely with employees, contractors, security personnel…
Added 1 hour ago
TG
ISO Coordinator Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
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…responsible for providing comprehensive administrative and event planning support to the GTS leadership team members, ensuring the efficient and smooth operation of daily activities. The…
Added 1 hour ago
Graduate Coordinator
University of Toronto
Toronto, ON
…Responsibilities will include responding to enquiries from faculty, staff and students, including Postdoctoral Fellows, disseminating program information, and supporting the submission of…
Added 1 hour ago
HR
Supervisor, Customer Relations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- Full-time
Accountable for staff, assisting with hiring, training, evaluations, recognition and development.
Added 1 hour ago
C
Senior Producer, Live & Daily News, Weekend Audio (Early) (English Services) (On-Site)
CBC/Radio-Canada
Toronto, ON
- Full-time
● Team Leadership: Actively support staff development, provide ongoing constructive feedback and coaching. Connect regularly with senior leadership about staffing and scheduling…

Abilities Centre

Customer Sales and Service Representative (C.S.S.R.)

Whitby, ON, Canada

Pay Rate: $18.00 per hour.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $18.00 per hour.
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Customer Sales & Service Representative (C.S.S.R.)

Location: 1 Jim Flaherty St., Whitby, ON

Assignment: Hourly

Pay Rate: $18.00 per hour. We also offer access to our superb sport, fitness, and recreational facilities.

Start Date: December 2026

Openings: 2

You Belong!

We exist to unlock potential through the innovation of accessibility and to create a better, barrier-free life for all Canadians. We strive to achieve this by reimagining accessibility and redefining the way Canadians live, work and play. Our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialized and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We provide variations and accommodations at all stages of the employment and are committed to improving our process to be more accessible and equitable.

We understand that no one will ever meet all the qualifications or feel completely confident in performing every duty listed, and that’s okay! We are committed to the ongoing learning and development of our employees and gladly provide on-the-job training and mentorship. Unless it says required (bolded for emphasis), please do not let any other qualification or duty discourage you from applying.

If you have any issues with the online application or have any questions about the job, please email careers@abilitiescentre.org. We look forward to learning more about you and how you may be the person we’re looking for through your application!

The Position:

Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Customer Sales & Service team ensures all members and potential members receive excellent service and accurate information. As a member of our Rentals team, you will be an ambassador for our external rentals and events, monitoring court play, as well as ensuring events run smoothly from beginning to end.

What You’ll Do:

Customer Sales.
- You will work towards and achieve personal and team sales targets, and model excellence in both sales and service.
- You will cultivate a member-centered environment through exceptional customer service.
- You will make decisions and solve problems regarding membership sales and service functions, members' accounts, members' concerns, and members' behaviour.
- You will register new and existing clients for specialty programming.
- You will generate sales and donation leads, including calling members and prospective members to discuss membership and programs.
- You will actively promote new programs to members.

Customer Service.
- You will be member-focused at all times.
- You will prioritize responsibilities to seek opportunities to initiate conversations with members and prospective members.
- You will handle membership inquiries by building rapport.
- You will ask probing questions to determine prospective member needs and interests.
- You will customize tours of the facility, linking member interests to program options.

Rentals and Administration.
- You will coordinate with the Senior Coordinator, Fieldhouse and Rentals to have knowledge of all rentals taking place during your shift.
- You will monitor court use to ensure all health and safety protocols and rules are being followed.
- You will be an ambassador at events, by being aware of key details and supporting rentals associate in ensuring events run smoothly beginning to end.
- You will conduct cleanliness checks and arrange cleaning as necessary.
- You will track cash collected and transactions completed during shift.
- You will process hold and cancellation membership requests.

What You’ll Bring:

Education and Experience.
- You are a high School graduate pursuing Post-Secondary Education in Marketing, Business, Social Development, Health and Wellness, or related programs.
- You have previous sales, customer service and/or retail experience, preferably in a membership/client-based environment.

Professional Skills.
- You can manage multiple demands through well-developed organizational and time management skills.
- You are a critical thinker who is decisive and prepared to make in-the-moment decisions. You have knowledge of inclusion, accessibility, and accommodations.
- You have experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and non-visible dimensions of diversity.
- You have well-developed interpersonal, and relationship building skills and can establish rapport and excellent communication with members, staff, and visitors.
- You are proficient in Microsoft Office and have knowledge of ActiveNet or similar registration software.
- You are dedicated to customer service that exceeds expectations. You are a team player with a positive attitude whose interactions demonstrate accountability, authenticity, and collaboration.
- You must be self-motivated, demonstrating initiative.
- You pay keen attention to detail and have strong written and verbal communication skills.

Administrative Requirements.
- You are required to have a current and clear criminal record check for the vulnerable sector (VSC).
- You are required to have a current and valid First Aid and CPR ‘C’ / AED.

Availability.
- You are required to have flexible availability to work a variety of shifts, including weekdays, evenings, and weekends.

How to Apply:

Please visit our website www.abilitiescentre.org/employment
Deadline to apply is Friday, November 13, 2026, at 7:00PM

Apply About employer

More about this job

Responsibilities

The Customer Sales and Service Representative is responsible for achieving sales targets, managing membership accounts, and providing exceptional service to members. They also coordinate facility rentals, monitor court activities, and ensure events run smoothly.

Requirements

Candidates should be high school graduates pursuing post-secondary education in a relevant field with previous experience in sales or customer service. Mandatory requirements include a clear criminal record check for the vulnerable sector and current First Aid/CPR 'C'/AED certification.

Skills

Customer service
Sales
Relationship building
Time management
Critical thinking
Communication
Microsoft Office
ActiveNet
Conflict resolution
Event coordination
First Aid
CPR
Inclusion
Accessibility
Accountability

Benefits

Access to sport facilities
Access to fitness facilities
Access to recreational facilities
On-the-job training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Membership Sales
Facility Management
Event Coordination
Marketing
Business
Social Development
Health and Wellness
ActiveNet
Microsoft Office
First Aid
CPR
AED
Criminal Record Check
Inclusion
Accessibility
Relationship Building
Time Management
Communication Skills

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