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Added 30 mins ago
T
Business Development Manager
Tru
Toronto, ON
- Full-time
Tru Inc. is seeking a Business Development Manager. We have one (1) permanent position available for an immediate start. This position reports to the Chief Revenue Officer.
Added 30 mins ago
FCC Program Coordinator - FT Temp
Town of Canmore
Canmore, AB
In this dynamic position, the Program Coordinator provides front-line reception and client support, offering information and referrals to community resources. They take initiative in…
Added 1 hour ago
T
Account Manager
Tru
Toronto, ON
- Full-time
…someone with strong experience in client services, digital marketing, technology consulting, or enterprise agency environments who is ready to take greater ownership of strategic client…
Added 2 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
…wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Vancouver, one of over 100 locations across Canada and the United…
Added 2 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
…wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Vancouver, one of over 100 locations across Canada and the United…
Added 2 hours ago
T
QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Toronto, ON
- Full-time
Tru Inc. is seeking a QA Engineer- Salesforce Marketing Cloud (SFMC). We have one (1) permanent position available for an immediate start.
Added 2 hours ago
MN
Grocery Merchandiser
Mosaic North America
Levis, QC
- Part-time
Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies - Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and…
Added 2 hours ago
LC
Owner/Operator - Pickering, ON
Loblaw Companies Limited
Pickering, ON
- Full-time
…we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians,…
Added 2 hours ago
ML
Industrial Engineering Specialist - Contract
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Contract
…stakeholders across an expansive cross-functional team (including marketing, R&D, operations, finance, etc…) to develop comprehensive and sustainable plans to meet the company’s objectives,…
Added 2 hours ago
CO
Coordinator, Marketing (Performing Arts)
City of Brampton
Brampton, ON
- Full-time
This position will have a dedicated focus on supporting the City of Brampton’s Performing Arts portfolio, including The Rose Theatre. The successful candidate will lead the planning and…
Added 2 hours ago
RP
Event Assistant
Roylo Partners
Vancouver, BC
- Full-time
…operations job is ideal for candidates seeking an entry-level position with genuine career progression, hands-on client experience, and comprehensive training from day…
Added 3 hours ago
TV Traffic Coordinator
Rogers Communications
Toronto, ON
Copy/Scheduling includes but is not limited to, quality assurance, commercial scheduling (execute agency, marketing and client campaigns.), last minute changes, commercial dubbing requests,…
Added 3 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Other Education Considered An Asset For This Position
Added 4 hours ago
RP
Business Development / Sales Account Manager
Roll Pro Security Shutters & Roll Up Doors
Concord, ON
- Full-time
This is a primarily commission-based position with unlimited earning potential.
Added 4 hours ago
G
Community Canvassers
GoodWork.ca
Vancouver, BC · Greater Vancouver, BC
- Internship
Added 4 hours ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 5 hours ago
MN
Reset Merchandiser
Mosaic North America
Guelph, ON
- Part-time
…enhance relationships with Store and Department Managers. This position is an excellent opportunity for someone who is looking to work daytime hours, doesn't mind occasional travel, and is…
Added 5 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
…various departments to develop and update communications and marketing collateral (e.g. posters, brochures, wayfinding signage, etc.) for their programs and…
Added 6 hours ago
G
Executive Assistant
GRADIENT
Montreal, QC
- Full-time
…administrative and executive support to senior leadership. This position manages calendars, schedules meetings, coordinates travel, and prepares expense reports and other documentation. The…
Added 6 hours ago
AL
Diabetes Sales Specialist
Abbott Laboratories
ON
- $68,250 to $101,100 CAD / year
- Full-time
This position is field based in the Ottawa with Abbott Diabetes Care Division.
Added 7 hours ago
HC
Director, Engagement
Hotels Canada
Ottawa, ON
- Full-time
Added 7 hours ago
TW
Wealth Specialist
Thrive Wealth Management
Regina, SK
- Full-time
…members. This includes access to support and resources for marketing, technology, human resources, office management, and property and…
Added 7 hours ago
CC
Manager, Business Development - Western Canada
Compass Canada
Calgary, AB
- Full-time
The salary range for this position is $75,000 to $90,000 plus a competitive bonus and incentive package. Final compensation will be determined based on relevant skills, experience,…
Added 7 hours ago
CC
Director, Business Development - Corporate Business & Industry Hospitality
Compass Canada
Calgary, AB · Vancouver, BC
- Full-time
The salary range for this position is $100,000 to $115,000 plus a competitive bonus and incentive package. Final compensation will be determined based on relevant skills, experience,…
Added 7 hours ago
CC
Director of Business Development, Sports and Entertainment
Compass Canada
Mississauga, ON · Toronto, ON · ON
- Full-time
The salary range for this position is $100,000 to $115,000 plus a competitive bonus and incentive package. Final compensation will be determined based on relevant skills, experience,…

Abilities Centre

Customer Sales and Service Representative (C.S.S.R.)

Whitby, ON, Canada

Pay Rate: $18.00 per hour.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $18.00 per hour.
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Customer Sales & Service Representative (C.S.S.R.)

Location: 1 Jim Flaherty St., Whitby, ON

Assignment: Hourly

Pay Rate: $18.00 per hour. We also offer access to our superb sport, fitness, and recreational facilities.

Start Date: December 2026

Openings: 2

You Belong!

We exist to unlock potential through the innovation of accessibility and to create a better, barrier-free life for all Canadians. We strive to achieve this by reimagining accessibility and redefining the way Canadians live, work and play. Our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialized and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We provide variations and accommodations at all stages of the employment and are committed to improving our process to be more accessible and equitable.

We understand that no one will ever meet all the qualifications or feel completely confident in performing every duty listed, and that’s okay! We are committed to the ongoing learning and development of our employees and gladly provide on-the-job training and mentorship. Unless it says required (bolded for emphasis), please do not let any other qualification or duty discourage you from applying.

If you have any issues with the online application or have any questions about the job, please email careers@abilitiescentre.org. We look forward to learning more about you and how you may be the person we’re looking for through your application!

The Position:

Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Customer Sales & Service team ensures all members and potential members receive excellent service and accurate information. As a member of our Rentals team, you will be an ambassador for our external rentals and events, monitoring court play, as well as ensuring events run smoothly from beginning to end.

What You’ll Do:

Customer Sales.
- You will work towards and achieve personal and team sales targets, and model excellence in both sales and service.
- You will cultivate a member-centered environment through exceptional customer service.
- You will make decisions and solve problems regarding membership sales and service functions, members' accounts, members' concerns, and members' behaviour.
- You will register new and existing clients for specialty programming.
- You will generate sales and donation leads, including calling members and prospective members to discuss membership and programs.
- You will actively promote new programs to members.

Customer Service.
- You will be member-focused at all times.
- You will prioritize responsibilities to seek opportunities to initiate conversations with members and prospective members.
- You will handle membership inquiries by building rapport.
- You will ask probing questions to determine prospective member needs and interests.
- You will customize tours of the facility, linking member interests to program options.

Rentals and Administration.
- You will coordinate with the Senior Coordinator, Fieldhouse and Rentals to have knowledge of all rentals taking place during your shift.
- You will monitor court use to ensure all health and safety protocols and rules are being followed.
- You will be an ambassador at events, by being aware of key details and supporting rentals associate in ensuring events run smoothly beginning to end.
- You will conduct cleanliness checks and arrange cleaning as necessary.
- You will track cash collected and transactions completed during shift.
- You will process hold and cancellation membership requests.

What You’ll Bring:

Education and Experience.
- You are a high School graduate pursuing Post-Secondary Education in Marketing, Business, Social Development, Health and Wellness, or related programs.
- You have previous sales, customer service and/or retail experience, preferably in a membership/client-based environment.

Professional Skills.
- You can manage multiple demands through well-developed organizational and time management skills.
- You are a critical thinker who is decisive and prepared to make in-the-moment decisions. You have knowledge of inclusion, accessibility, and accommodations.
- You have experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and non-visible dimensions of diversity.
- You have well-developed interpersonal, and relationship building skills and can establish rapport and excellent communication with members, staff, and visitors.
- You are proficient in Microsoft Office and have knowledge of ActiveNet or similar registration software.
- You are dedicated to customer service that exceeds expectations. You are a team player with a positive attitude whose interactions demonstrate accountability, authenticity, and collaboration.
- You must be self-motivated, demonstrating initiative.
- You pay keen attention to detail and have strong written and verbal communication skills.

Administrative Requirements.
- You are required to have a current and clear criminal record check for the vulnerable sector (VSC).
- You are required to have a current and valid First Aid and CPR ‘C’ / AED.

Availability.
- You are required to have flexible availability to work a variety of shifts, including weekdays, evenings, and weekends.

How to Apply:

Please visit our website www.abilitiescentre.org/employment
Deadline to apply is Friday, November 13, 2026, at 7:00PM

Apply About employer

More about this job

Responsibilities

The Customer Sales and Service Representative is responsible for achieving sales targets, managing membership accounts, and providing exceptional service to members. They also coordinate facility rentals, monitor court activities, and ensure events run smoothly.

Requirements

Candidates should be high school graduates pursuing post-secondary education in a relevant field with previous experience in sales or customer service. Mandatory requirements include a clear criminal record check for the vulnerable sector and current First Aid/CPR 'C'/AED certification.

Skills

Customer service
Sales
Relationship building
Time management
Critical thinking
Communication
Microsoft Office
ActiveNet
Conflict resolution
Event coordination
First Aid
CPR
Inclusion
Accessibility
Accountability

Benefits

Access to sport facilities
Access to fitness facilities
Access to recreational facilities
On-the-job training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Membership Sales
Facility Management
Event Coordination
Marketing
Business
Social Development
Health and Wellness
ActiveNet
Microsoft Office
First Aid
CPR
AED
Criminal Record Check
Inclusion
Accessibility
Relationship Building
Time Management
Communication Skills

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