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Added 29 mins ago
LW
Retail Associate
LakeCity Works
NS · Dartmouth, Nova Scotia
- Full-time
Support online sales, prepare orders for pickup or delivery, and help maintain an inviting, well-organized showroom.
Added 29 mins ago
ASSISTANT.E GÉRANT.E
Boutique La Vie En Rose
Boucherville, QC
Performance bonuses (in-store sales or management position);
Added 29 mins ago
ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Boucherville, QC
Performance bonuses (in-store sales or management position);
Added 29 mins ago
HOURLY ASSISTANT MANAGER
Boutique La Vie En Rose
Victoria, BC
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 2 hours ago
HE
Entry level direct Marketing Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Our Management Training Program provides hands-on experience across sales and marketing, leadership development, administration, and management. You’ll learn by doing, work alongside…
Added 2 hours ago
KC
Fleet Specialist
Kia Canada
Mississauga, ON
- Full-time
Regional Support with fleet sales (presentations, incentives & customer communication)
Added 2 hours ago
JI
Sales and Support
Jumbo Interactive
Edmonton, AB
- $21 CAD / hour
- Temporary
…the high standards of the home and providing lottery ticket sales to our customers, ensuring a seamless and welcoming environment during weekends and…
Added 2 hours ago
NB
Senior Wealth Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
Oversee administrative activities related to client account management, ensuring accuracy, timely completion and exceptional client service.
Added 2 hours ago
NB
Senior Wealth Associate
National Bank of Canada
Toronto, ON
- Full-time
Ensure administrative tasks related to account management are completed smoothly and provide outstanding customer service.
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
Support investment advisors in providing superior customer service and be available to meet client requests
Added 4 hours ago
OT
Restaurant Assistant Manager
One Therapy Network
Revelstoke, BC
- Full-time
Support accurate sales forecasting and strategies to meet targets.
Added 5 hours ago
RB
Assistant Branch Operations Manager
Royal Bank of Canada
Ottawa, ON
- Full-time
…leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and…
Added 5 hours ago
RB
IRP Assistant
Royal Bank of Canada
Montreal, QC
- Full-time
The administrative assistant will support top producing Financial Planners, Investment and Retirement Planning in meeting sales objectives and related activities by providing value added…
Added 6 hours ago
B
Community Residential Manager
Boardwalk
Regina, SK
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 6 hours ago
FC
Customer Rep-Station
FedEx Canada
Woodbridge, ON
- Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 6 hours ago
FC
Customer Rep-Station-2
FedEx Canada
Woodbridge, ON
- Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 6 hours ago
AS
Client Advisor (Seasonal) (Part-Time)
Acne Studios
Toronto, ON
- Part-time
…and nurture loyal and engaging customer relationships, drive sales and positive business outcomes in which your service and attentiveness take center…
Added 6 hours ago
PJ
Personal Training Manager (Multi- Campus)
Prosserman JCC
Maple, ON
- $65,000 to $75,000 CAD / year
- Full-time
Lead and support promotional initiatives, fitness events, FitStart and Spark trial activations to drive participation and sales.
Added 6 hours ago
AB
National Service Coordinator (Retail & Fixtures)
ACI Brands Inc.
Oakville, ON
- $55,000 CAD / year
- Full-time
Support sales teams and merchandising teams with display execution.
Added 6 hours ago
RB
Recoveries Officer
Royal Bank of Canada
Mississauga, ON
- Full-time
Foster collaboration within your team and convergence across partners to support RBC’s One Client, One Bank vision
Added 7 hours ago
EM
Dispatcher
Enviro-Tech Mechanical Services Ltd.
Vancouver, BC
- Full-time
…for heating, ventilation, air conditioning and refrigeration sales and service. We provide solutions that give customers confidence that their systems will perform; and services that will…
Added 7 hours ago
R
IRP Assistant- EN
RBC
Montreal, QC
- Full-time
The administrative assistant will support top producing Financial Planners, Investment and Retirement Planning in meeting sales objectives and related activities by providing value added…
Added 7 hours ago
TI
Customer Experience Representative
Techtronic Industries Canada Inc. - TTI Canada
Toronto, ON
- Full-time
Provide support and build solid relationships with our customers and sales team
Added 7 hours ago
MC
Financial Analyst
Mennonite Central Committee Ontario (MCC Ontario)
Kitchener, ON
- Full-time
…for the duties outlined below and will provide data entry, administrative, and analytical support to the financial services team of MCC…
Added 7 hours ago
YS
agents
Yuna Skin Clinic
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…contact for clients, providing exceptional in-person and phone support. Day-to-day responsibilities include greeting and checking in clients, managing appointment scheduling, and…

Abilities Centre

Customer Sales and Service Representative (C.S.S.R.)

Whitby, ON, Canada

Pay Rate: $18.00 per hour.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $18.00 per hour.
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Customer Sales & Service Representative (C.S.S.R.)

Location: 1 Jim Flaherty St., Whitby, ON

Assignment: Hourly

Pay Rate: $18.00 per hour. We also offer access to our superb sport, fitness, and recreational facilities.

Start Date: December 2026

Openings: 2

You Belong!

We exist to unlock potential through the innovation of accessibility and to create a better, barrier-free life for all Canadians. We strive to achieve this by reimagining accessibility and redefining the way Canadians live, work and play. Our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialized and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We provide variations and accommodations at all stages of the employment and are committed to improving our process to be more accessible and equitable.

We understand that no one will ever meet all the qualifications or feel completely confident in performing every duty listed, and that’s okay! We are committed to the ongoing learning and development of our employees and gladly provide on-the-job training and mentorship. Unless it says required (bolded for emphasis), please do not let any other qualification or duty discourage you from applying.

If you have any issues with the online application or have any questions about the job, please email careers@abilitiescentre.org. We look forward to learning more about you and how you may be the person we’re looking for through your application!

The Position:

Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Customer Sales & Service team ensures all members and potential members receive excellent service and accurate information. As a member of our Rentals team, you will be an ambassador for our external rentals and events, monitoring court play, as well as ensuring events run smoothly from beginning to end.

What You’ll Do:

Customer Sales.
- You will work towards and achieve personal and team sales targets, and model excellence in both sales and service.
- You will cultivate a member-centered environment through exceptional customer service.
- You will make decisions and solve problems regarding membership sales and service functions, members' accounts, members' concerns, and members' behaviour.
- You will register new and existing clients for specialty programming.
- You will generate sales and donation leads, including calling members and prospective members to discuss membership and programs.
- You will actively promote new programs to members.

Customer Service.
- You will be member-focused at all times.
- You will prioritize responsibilities to seek opportunities to initiate conversations with members and prospective members.
- You will handle membership inquiries by building rapport.
- You will ask probing questions to determine prospective member needs and interests.
- You will customize tours of the facility, linking member interests to program options.

Rentals and Administration.
- You will coordinate with the Senior Coordinator, Fieldhouse and Rentals to have knowledge of all rentals taking place during your shift.
- You will monitor court use to ensure all health and safety protocols and rules are being followed.
- You will be an ambassador at events, by being aware of key details and supporting rentals associate in ensuring events run smoothly beginning to end.
- You will conduct cleanliness checks and arrange cleaning as necessary.
- You will track cash collected and transactions completed during shift.
- You will process hold and cancellation membership requests.

What You’ll Bring:

Education and Experience.
- You are a high School graduate pursuing Post-Secondary Education in Marketing, Business, Social Development, Health and Wellness, or related programs.
- You have previous sales, customer service and/or retail experience, preferably in a membership/client-based environment.

Professional Skills.
- You can manage multiple demands through well-developed organizational and time management skills.
- You are a critical thinker who is decisive and prepared to make in-the-moment decisions. You have knowledge of inclusion, accessibility, and accommodations.
- You have experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and non-visible dimensions of diversity.
- You have well-developed interpersonal, and relationship building skills and can establish rapport and excellent communication with members, staff, and visitors.
- You are proficient in Microsoft Office and have knowledge of ActiveNet or similar registration software.
- You are dedicated to customer service that exceeds expectations. You are a team player with a positive attitude whose interactions demonstrate accountability, authenticity, and collaboration.
- You must be self-motivated, demonstrating initiative.
- You pay keen attention to detail and have strong written and verbal communication skills.

Administrative Requirements.
- You are required to have a current and clear criminal record check for the vulnerable sector (VSC).
- You are required to have a current and valid First Aid and CPR ‘C’ / AED.

Availability.
- You are required to have flexible availability to work a variety of shifts, including weekdays, evenings, and weekends.

How to Apply:

Please visit our website www.abilitiescentre.org/employment
Deadline to apply is Friday, November 13, 2026, at 7:00PM

Apply About employer

More about this job

Responsibilities

The Customer Sales and Service Representative is responsible for achieving sales targets, managing membership accounts, and providing exceptional service to members. They also coordinate facility rentals, monitor court activities, and ensure events run smoothly.

Requirements

Candidates should be high school graduates pursuing post-secondary education in a relevant field with previous experience in sales or customer service. Mandatory requirements include a clear criminal record check for the vulnerable sector and current First Aid/CPR 'C'/AED certification.

Skills

Customer service
Sales
Relationship building
Time management
Critical thinking
Communication
Microsoft Office
ActiveNet
Conflict resolution
Event coordination
First Aid
CPR
Inclusion
Accessibility
Accountability

Benefits

Access to sport facilities
Access to fitness facilities
Access to recreational facilities
On-the-job training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Membership Sales
Facility Management
Event Coordination
Marketing
Business
Social Development
Health and Wellness
ActiveNet
Microsoft Office
First Aid
CPR
AED
Criminal Record Check
Inclusion
Accessibility
Relationship Building
Time Management
Communication Skills

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