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Added 1 hour ago
AE
Product Guide - Seasonal
Arc'teryx Equipment
Halton Hills, ON
- Full-time
Providing feedback on merchandising and in-store experience to help drive sales
Added 1 hour ago
R
IRP Assistant- EN
RBC
Montreal, QC
- Full-time
The administrative assistant will support top producing Financial Planners, Investment and Retirement Planning in meeting sales objectives and related activities by providing value added…
Added 1 hour ago
Assistant Taproom Manager, Granville Island Brewing
Molson Coors
Vancouver, BC
Molson Coors Beverage Company is currently seeking an Assistant Taproom Manager to join our Taproom Team at Granville Island Brewing, located on Granville Island in Vancouver, BC. Granville…
Added 2 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
East Angus, QC
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 3 hours ago
K
Assistant Store Manager - Halifax Shopping Centre
Knix
Halifax, NS
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Saint-Felix-de-Valois, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
Customer Sales and Service Representative (C.S.S.R.)
Abilities Centre
Whitby, ON
Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service…
Added 3 hours ago
E
Administrative Assistant (Entry Level)
evertz.io
Burlington, ON
- Internship
We are seeking a reliable, organized, and proactive Administrative Assistant to join our team. Administrators are vital to the success of our business model, playing a key role in both…
Added 3 hours ago
RA
Assistant Store Manager
Red Apple Stores ULC
Fort Qu'appelle, SK
- Full-time
We are currently recruiting for an Assistant Store Manager in our Fort Qu'Appelle, SK location.
Added 4 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 4 hours ago
L
Deputy Store Manager CAN (Pacific Centre)
Läderach
Vancouver, BC
- Full-time
A Läderach Deputy (Assistant) Store Manager aids in the supervision of employees, is an example of excellent customer service and leads training. The ideal Deputy Manager is a…
Added 4 hours ago
OT
Restaurant Manager
One Therapy Network
AB · Edmonton, AB
- Full-time
Recruit and hire hourly staff; participate in hiring supervisors and assistant managers.
Added 4 hours ago
JC
Assistant Manager
JYSK Canada
Pitt Meadows, BC
- $42,000 to $45,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 4 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 5 hours ago
KR
Junior Commercial Real Estate Agent
K2 Real Estate Group
Toronto, ON · Etobicoke, ON
- Full-time
…wants to become a commercial real estate professional, not an assistant. The successful candidate will work directly with experienced agents on live assignments across Investment…
Added 5 hours ago
A
Retail Assistant Store Manager - Richmond, 2023, BC, Canada
adidas
Vancouver, BC
- Full-time
Contributes to meeting or exceeding store sales and profit targets by:
Added 5 hours ago
OT
Restaurant Assistant Manager
One Therapy Network
Victoria, BC
- Full-time
A&W Restaurants in Victoria, BC, located at 105/106 2000 Cadboro Bay Rd., is looking for permanent full-time Assistant Manager to start immediately.
Added 5 hours ago
TH
SUPERVISEUR 42/78/30
The Home Depot Canada
Moncton, NB
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 5 hours ago
TH
Department Supervisor Full Time (BARRIE)
The Home Depot Canada
Barrie, ON
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 5 hours ago
A
Assistant Manager, Merchandise Planning
adidas
Woodbridge, ON
- Full-time
Assistant Manager, Merchandise Planning provides financial guidance to Canada retail buying teams to meet or exceed sales and target KPIs. Assist with the development of seasonal plans,…
Added 5 hours ago
OT
Restaurant Assistant Manager
One Therapy Network
Kamloops, BC
- Full-time
A&W Restaurants in Kamloops, BC, located at 1847 Trans Canada Hwy East, is looking for permanent full-time Assistant Manager to start immediately.
Added 5 hours ago
EL
Store Manager Store Manager
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 6 hours ago
RC
Assistant Manager
Revive Car Wash
Belleville, ON
- Full-time
The Assistant Manager is a full-time, on-site leadership role at our Belleville location. You’ll partner closely with the Site Manager to run day-to-day operations, lead and develop your…
Added 6 hours ago
TH
SUPERVISEUR 26/27
The Home Depot Canada
Barrie, ON
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 6 hours ago
RF
Store Assistant Manager (Barrie)
Real Fruit Bubble Tea
Barrie, ON
- Full-time
Reporting to the Regional Manager and above, the Store Manager is responsible for supervising and overseeing the sales performance of the store and ensuring the proper shift assignment for…

Abilities Centre

Customer Sales and Service Representative (C.S.S.R.)

Whitby, ON, Canada

Pay Rate: $18.00 per hour.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $18.00 per hour.
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Customer Sales & Service Representative (C.S.S.R.)

Location: 1 Jim Flaherty St., Whitby, ON

Assignment: Hourly

Pay Rate: $18.00 per hour. We also offer access to our superb sport, fitness, and recreational facilities.

Start Date: December 2026

Openings: 2

You Belong!

We exist to unlock potential through the innovation of accessibility and to create a better, barrier-free life for all Canadians. We strive to achieve this by reimagining accessibility and redefining the way Canadians live, work and play. Our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialized and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We provide variations and accommodations at all stages of the employment and are committed to improving our process to be more accessible and equitable.

We understand that no one will ever meet all the qualifications or feel completely confident in performing every duty listed, and that’s okay! We are committed to the ongoing learning and development of our employees and gladly provide on-the-job training and mentorship. Unless it says required (bolded for emphasis), please do not let any other qualification or duty discourage you from applying.

If you have any issues with the online application or have any questions about the job, please email careers@abilitiescentre.org. We look forward to learning more about you and how you may be the person we’re looking for through your application!

The Position:

Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Customer Sales & Service team ensures all members and potential members receive excellent service and accurate information. As a member of our Rentals team, you will be an ambassador for our external rentals and events, monitoring court play, as well as ensuring events run smoothly from beginning to end.

What You’ll Do:

Customer Sales.
- You will work towards and achieve personal and team sales targets, and model excellence in both sales and service.
- You will cultivate a member-centered environment through exceptional customer service.
- You will make decisions and solve problems regarding membership sales and service functions, members' accounts, members' concerns, and members' behaviour.
- You will register new and existing clients for specialty programming.
- You will generate sales and donation leads, including calling members and prospective members to discuss membership and programs.
- You will actively promote new programs to members.

Customer Service.
- You will be member-focused at all times.
- You will prioritize responsibilities to seek opportunities to initiate conversations with members and prospective members.
- You will handle membership inquiries by building rapport.
- You will ask probing questions to determine prospective member needs and interests.
- You will customize tours of the facility, linking member interests to program options.

Rentals and Administration.
- You will coordinate with the Senior Coordinator, Fieldhouse and Rentals to have knowledge of all rentals taking place during your shift.
- You will monitor court use to ensure all health and safety protocols and rules are being followed.
- You will be an ambassador at events, by being aware of key details and supporting rentals associate in ensuring events run smoothly beginning to end.
- You will conduct cleanliness checks and arrange cleaning as necessary.
- You will track cash collected and transactions completed during shift.
- You will process hold and cancellation membership requests.

What You’ll Bring:

Education and Experience.
- You are a high School graduate pursuing Post-Secondary Education in Marketing, Business, Social Development, Health and Wellness, or related programs.
- You have previous sales, customer service and/or retail experience, preferably in a membership/client-based environment.

Professional Skills.
- You can manage multiple demands through well-developed organizational and time management skills.
- You are a critical thinker who is decisive and prepared to make in-the-moment decisions. You have knowledge of inclusion, accessibility, and accommodations.
- You have experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and non-visible dimensions of diversity.
- You have well-developed interpersonal, and relationship building skills and can establish rapport and excellent communication with members, staff, and visitors.
- You are proficient in Microsoft Office and have knowledge of ActiveNet or similar registration software.
- You are dedicated to customer service that exceeds expectations. You are a team player with a positive attitude whose interactions demonstrate accountability, authenticity, and collaboration.
- You must be self-motivated, demonstrating initiative.
- You pay keen attention to detail and have strong written and verbal communication skills.

Administrative Requirements.
- You are required to have a current and clear criminal record check for the vulnerable sector (VSC).
- You are required to have a current and valid First Aid and CPR ‘C’ / AED.

Availability.
- You are required to have flexible availability to work a variety of shifts, including weekdays, evenings, and weekends.

How to Apply:

Please visit our website www.abilitiescentre.org/employment
Deadline to apply is Friday, November 13, 2026, at 7:00PM

Apply About employer

More about this job

Responsibilities

The Customer Sales and Service Representative is responsible for achieving sales targets, managing membership accounts, and providing exceptional service to members. They also coordinate facility rentals, monitor court activities, and ensure events run smoothly.

Requirements

Candidates should be high school graduates pursuing post-secondary education in a relevant field with previous experience in sales or customer service. Mandatory requirements include a clear criminal record check for the vulnerable sector and current First Aid/CPR 'C'/AED certification.

Skills

Customer service
Sales
Relationship building
Time management
Critical thinking
Communication
Microsoft Office
ActiveNet
Conflict resolution
Event coordination
First Aid
CPR
Inclusion
Accessibility
Accountability

Benefits

Access to sport facilities
Access to fitness facilities
Access to recreational facilities
On-the-job training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Membership Sales
Facility Management
Event Coordination
Marketing
Business
Social Development
Health and Wellness
ActiveNet
Microsoft Office
First Aid
CPR
AED
Criminal Record Check
Inclusion
Accessibility
Relationship Building
Time Management
Communication Skills

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