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Added 7 mins ago
CC
Senior Operating Officer, Northeast Corridor and Site Lead
Canadian College of Health Leaders - Northwestern Ontario Chapter
Fort McMurray, AB
- Full-time
Based out of the Northern Lights Regional Health Centre, this full-service, 24-hour hospital provides emergency, surgical, maternity, intensive care, and cancer treatment services to the…
Added 7 mins ago
CM
Service Leader
Chipotle Mexican Grill
Calgary, AB
- Full-time
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and…
Added 7 mins ago
YC
Senior Developer, D365
Yoush Consulting
Toronto, ON
- Full-time
…limited to, Azure, Azure SQL, Microsoft Entra ID, Common Data Service, Power BI, Power Apps, Azure Logic Apps, Azure Functions, Azure Service Bus, SharePoint,…
Added 8 mins ago
L
Retail Store Manager - Stone Road
Lovisa
Guelph, ON
- Full-time
Added 37 mins ago
TU
Finance and Administrative Coordinator
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…they provide operations support to the Manager, Finance and Administration and the Manager, Membership…
Added 37 mins ago
NB
Director, Business Transfer - Agriculture
National Bank of Canada
Montreal, QC
- Full-time
Bachelor’s degree in business administration, finance, accounting, agronomy, agricultural economics or a related field.
Added 37 mins ago
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QRM CHIEF DEVELOPER
National Bank of Canada
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- Full-time
Advanced knowledge of SQL Server development and administration.
Added 37 mins ago
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Director, Business Transfer
National Bank of Canada
Laval, QC
- Full-time
Hold a bachelor’s degree in a related field, such as business administration, finance, accounting or another relevant discipline.
Added 37 mins ago
NB
Wealth Associate
National Bank of Canada
Winnipeg, MB
- Full-time
Two years of relevant experience in banking operations, wealth management, insurance, financial services, client service, administration, or another role requiring careful follow-through…
Added 37 mins ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
At least one year of relevant experience in a related field such as banking operations, customer service, or administration
Added 1 hour ago
DI
System Administrator
Dawn InfoTek
Toronto, ON · Greater Toronto Area, Canada
- Contract
Design and develop Backup Testing as a Service capability to help stakeholders validate end-to-end application recovery using Cohesity Data Protection services.
Added 1 hour ago
B
HVAC and Refrigeration Mechanic
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- Full-time
Responds to routine and on-demand service requests and performs preventative and corrective maintenance activities at assigned facility.
Added 1 hour ago
AH
Primary Care Paramedic
Alberta Health Services
Provost, AB
- Full-time
This position is eligible for RCIF funding may qualify for a recruitment incentive of up to $60,000, based on the length of Return for Service. For full details, visit rcif-hsaa.ca.
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Canmore, AB
- Temporary
…The RN ensures the development, implementation, and ongoing administration of patient care plans. Patient population varies from emergency care, pre- and post-operative, pediatric, seniors,…
Added 1 hour ago
AH
Administrative Support V
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Completion of post-secondary education (e.g. certificate in office or business administration).
Added 1 hour ago
AH
Administrative Support V
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Completion of post-secondary education (e.g. certificate in office or business administration).
Added 1 hour ago
GE
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…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 1 hour ago
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Immunization Records Clerk
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ON · Niagara, ON
- Part-time
…alignment of operational needs, business requirements, and customer service…
Added 1 hour ago
AH
Medical Radiation Technologist II
Alberta Health Services
Red Deer, AB
- Full-time
…Technologist II is responsible for providing the highest quality service to the patients of the RDRHC Diagnostic Imaging, and ensuring that this is completed in an effective, efficient and…
Added 1 hour ago
AH
Medical Radiation Technologist II
Alberta Health Services
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- Full-time
…Technologist II is responsible for providing the highest quality service to the patients of the RDRHC Diagnostic Imaging, and ensuring that this is completed in an effective, efficient and…
Added 1 hour ago
AH
Unit Manager - Acute Care
Alberta Health Services
Ponoka, AB
- Full-time
A post-secondary degree in a health profession, health administration, leadership or other comparable degree Registration with an Alberta Regulated Health Profession, as appropriate. A…
Added 1 hour ago
AH
Executive Lead, Communications & Engagement
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…supports organizational growth, system transformation, and service excellence. Working closely with government, healthcare partners, service providers, and community organizations, the…
Added 1 hour ago
AH
Supervisor
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…of frontline staff direction and supervision of patient food service operations. Completion of human resources activities (including but not limited to the recruitment process, performance…
Added 1 hour ago
PM
Project Manager
POD Marketing
Calgary, AB
- $57,000 to $65,000 CAD / year
- Full-time
Bachelor’s degree in Business Administration, Marketing, or related field
Added 2 hours ago
NP
24 Hour - Administrative Assistant
NANTUCKET POLICE DEPARTMENT
Montreal, QC · Urban agglomeration of Montreal, QC
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…Administrative Assistant provides clerical, payroll and customer service support for residents, staff, and visitors of Our Island…

Abilities Centre

Customer Sales and Service Representative (C.S.S.R.)

Whitby, ON, Canada

Pay Rate: $18.00 per hour.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $18.00 per hour.
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Customer Sales & Service Representative (C.S.S.R.)

Location: 1 Jim Flaherty St., Whitby, ON

Assignment: Hourly

Pay Rate: $18.00 per hour. We also offer access to our superb sport, fitness, and recreational facilities.

Start Date: December 2026

Openings: 2

You Belong!

We exist to unlock potential through the innovation of accessibility and to create a better, barrier-free life for all Canadians. We strive to achieve this by reimagining accessibility and redefining the way Canadians live, work and play. Our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialized and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We provide variations and accommodations at all stages of the employment and are committed to improving our process to be more accessible and equitable.

We understand that no one will ever meet all the qualifications or feel completely confident in performing every duty listed, and that’s okay! We are committed to the ongoing learning and development of our employees and gladly provide on-the-job training and mentorship. Unless it says required (bolded for emphasis), please do not let any other qualification or duty discourage you from applying.

If you have any issues with the online application or have any questions about the job, please email careers@abilitiescentre.org. We look forward to learning more about you and how you may be the person we’re looking for through your application!

The Position:

Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Customer Sales & Service team ensures all members and potential members receive excellent service and accurate information. As a member of our Rentals team, you will be an ambassador for our external rentals and events, monitoring court play, as well as ensuring events run smoothly from beginning to end.

What You’ll Do:

Customer Sales.
- You will work towards and achieve personal and team sales targets, and model excellence in both sales and service.
- You will cultivate a member-centered environment through exceptional customer service.
- You will make decisions and solve problems regarding membership sales and service functions, members' accounts, members' concerns, and members' behaviour.
- You will register new and existing clients for specialty programming.
- You will generate sales and donation leads, including calling members and prospective members to discuss membership and programs.
- You will actively promote new programs to members.

Customer Service.
- You will be member-focused at all times.
- You will prioritize responsibilities to seek opportunities to initiate conversations with members and prospective members.
- You will handle membership inquiries by building rapport.
- You will ask probing questions to determine prospective member needs and interests.
- You will customize tours of the facility, linking member interests to program options.

Rentals and Administration.
- You will coordinate with the Senior Coordinator, Fieldhouse and Rentals to have knowledge of all rentals taking place during your shift.
- You will monitor court use to ensure all health and safety protocols and rules are being followed.
- You will be an ambassador at events, by being aware of key details and supporting rentals associate in ensuring events run smoothly beginning to end.
- You will conduct cleanliness checks and arrange cleaning as necessary.
- You will track cash collected and transactions completed during shift.
- You will process hold and cancellation membership requests.

What You’ll Bring:

Education and Experience.
- You are a high School graduate pursuing Post-Secondary Education in Marketing, Business, Social Development, Health and Wellness, or related programs.
- You have previous sales, customer service and/or retail experience, preferably in a membership/client-based environment.

Professional Skills.
- You can manage multiple demands through well-developed organizational and time management skills.
- You are a critical thinker who is decisive and prepared to make in-the-moment decisions. You have knowledge of inclusion, accessibility, and accommodations.
- You have experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and non-visible dimensions of diversity.
- You have well-developed interpersonal, and relationship building skills and can establish rapport and excellent communication with members, staff, and visitors.
- You are proficient in Microsoft Office and have knowledge of ActiveNet or similar registration software.
- You are dedicated to customer service that exceeds expectations. You are a team player with a positive attitude whose interactions demonstrate accountability, authenticity, and collaboration.
- You must be self-motivated, demonstrating initiative.
- You pay keen attention to detail and have strong written and verbal communication skills.

Administrative Requirements.
- You are required to have a current and clear criminal record check for the vulnerable sector (VSC).
- You are required to have a current and valid First Aid and CPR ‘C’ / AED.

Availability.
- You are required to have flexible availability to work a variety of shifts, including weekdays, evenings, and weekends.

How to Apply:

Please visit our website www.abilitiescentre.org/employment
Deadline to apply is Friday, November 13, 2026, at 7:00PM

Apply About employer

More about this job

Responsibilities

The Customer Sales and Service Representative is responsible for achieving sales targets, managing membership accounts, and providing exceptional service to members. They also coordinate facility rentals, monitor court activities, and ensure events run smoothly.

Requirements

Candidates should be high school graduates pursuing post-secondary education in a relevant field with previous experience in sales or customer service. Mandatory requirements include a clear criminal record check for the vulnerable sector and current First Aid/CPR 'C'/AED certification.

Skills

Customer service
Sales
Relationship building
Time management
Critical thinking
Communication
Microsoft Office
ActiveNet
Conflict resolution
Event coordination
First Aid
CPR
Inclusion
Accessibility
Accountability

Benefits

Access to sport facilities
Access to fitness facilities
Access to recreational facilities
On-the-job training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Membership Sales
Facility Management
Event Coordination
Marketing
Business
Social Development
Health and Wellness
ActiveNet
Microsoft Office
First Aid
CPR
AED
Criminal Record Check
Inclusion
Accessibility
Relationship Building
Time Management
Communication Skills

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