Credit & Collections Specialist

As Credit & Collections Specialist you will support a high-volume, business-to-business apparel distribution operation. Reporting directly to the Credit Manager, the successful candidate will help manage receivables, support timely credit decisions and order flow, resolve customer payment issues, and maintain effective credit controls. The position is primarily focused on credit and collections, with a smaller component supporting accounts receivable and accounting activities.

Immediate Vacancy!

Monday to Friday in office - plenty of free parking

$65K to $70K based on experience; paid hourly

Long term temporary opportunity

Key Responsibilities

Credit & Collections (80%)

• Manage the collection of overdue accounts by contacting customers, securing payment commitments, and maintaining accurate collection records.
• Review aging reports, assess credit risk, and support credit decisions, including credit applications, account reviews, credit limit monitoring, and order releases.
• Investigate and resolve payment disputes, deductions, account discrepancies, and credit-hold issues in partnership with Sales, Customer Service, and Finance.
• Prepare collection and delinquency reports while collaborating with internal teams to minimize order delays and mitigate credit risk.

Accounts Receivable & Accounting Support (20%)

• Investigate unapplied payments, remittance discrepancies, and account reconciliation issues.
• Assist with AR aging reconciliations, account adjustments, and month-end reporting.
• Provide backup support for cash application and other finance functions as needed.
• Contribute to process improvements, documentation, and ERP system enhancements.

What you bring:

• 2+ years of B2B credit and collections experience, including direct customer collections in a high-volume environment.
• Experience with collections, payment arrangements, AR aging, credit holds, and account discrepancy resolution preferably in wholesale distribution, apparel, or other high-volume B2B industries.
• Exposure to credit assessment, customer onboarding, and order-release processes.
• Strong judgment, communication, organization, and follow-up skills, with proficiency in Excel and ERP/accounting systems.
• Ability to manage multiple accounts and priorities in a fast-paced, deadline-driven environment.
• Post-secondary education in Accounting, Finance, or Business, or equivalent experience.
• Strong communication skills both written and verbal in English

Nice to have:

• ERP implementation or process improvement experience.
• French is an asset.

After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role.

AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/