Admission Advisor
- Calgary, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
About ABM College
ABM College is one of Alberta and Ontario's leading career training institutions. We are committed to providing students with industry-relevant education, practical skills, and exceptional student support to help them achieve their career goals.
We are currently seeking a highly motivated, energetic, and results-driven Admissions Advisor to join our team. The ideal candidate will have excellent communication and sales skills, a passion for helping students, and the ability to build strong relationships with prospective students.
Key Responsibilities
ABM College is one of Alberta and Ontario's leading career training institutions. We are committed to providing students with industry-relevant education, practical skills, and exceptional student support to help them achieve their career goals.
We are currently seeking a highly motivated, energetic, and results-driven Admissions Advisor to join our team. The ideal candidate will have excellent communication and sales skills, a passion for helping students, and the ability to build strong relationships with prospective students.
Key Responsibilities
- Respond promptly and professionally to prospective student inquiries through phone calls, emails, live chat, and in-person meetings.
- Conduct warm calls and follow up with prospective students to generate interest, build relationships, and schedule admissions appointments.
- Engage with prospective students to understand their educational backgrounds, career aspirations, and individual needs.
- Provide guidance on program selection and help students identify programs aligned with their career goals.
- Clearly explain program details, admission requirements, tuition fees, available financial assistance options, and enrollment procedures.
- Guide prospective students through each stage of the admissions and enrollment process, ensuring a smooth and positive experience.
- Meet and exceed individual and team admissions, recruitment, and enrollment targets.
- Maintain accurate and up-to-date records of prospective student interactions, follow-ups, and admissions activities in the CRM system.
- Follow up consistently with prospective students and maintain an active pipeline of qualified leads.
- Participate in recruitment events, open houses, school visits, career fairs, and community outreach initiatives.
- Deliver engaging presentations and information sessions to prospective students, community partners, and other audiences.
- Assist with student orientations and other admissions-related events and activities.
- Collaborate with the admissions team, academic departments, and other internal stakeholders to support enrollment objectives.
- Provide exceptional customer service while maintaining confidentiality, professionalism, and compliance with institutional policies and applicable requirements.
- Previous experience in admissions, student recruitment, sales, customer service, or post-secondary education is preferred.
- Strong verbal and written communication skills, with the ability to engage effectively with individuals from diverse backgrounds.
- Demonstrated sales, persuasion, negotiation, and relationship-building skills.
- Ability to build rapport, establish trust, and maintain positive relationships with prospective students.
- A results-oriented mindset with the ability to work toward and achieve enrollment targets.
- Excellent organizational, time management, follow-up, and multitasking skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office applications and experience using CRM systems.
- Ability to work independently while contributing effectively to a collaborative team environment.
- Flexibility to participate in recruitment events, community outreach activities, and other admissions-related initiatives as required.
- Experience working in a post-secondary educational institution is considered an asset.
More about this job
Responsibilities
Respond to prospective students, assess their goals and needs, advise them on program options, and guide them through admissions and enrollment. Maintain an active lead pipeline and accurate CRM records, meet enrollment targets, participate in recruitment events, and collaborate with internal teams.
Requirements
Previous experience in admissions, student recruitment, sales, customer service, or post-secondary education is preferred, with post-secondary institution experience considered an asset. Candidates should have strong communication, sales, relationship-building, organizational, and follow-up skills, along with proficiency in Microsoft Office and CRM systems.
Skills
- Communication
- Sales
- Relationship Building
- Persuasion
- Negotiation
- Customer Service
- Student Recruitment
- Admissions Guidance
- Lead Follow-Up
- CRM Systems
- Microsoft Office
- Organization
- Time Management
- Problem-Solving
- Presentation Skills
- Record Keeping
Visa sponsorship
Not detected in the job text
Categories
- Education
- Sales
- Customer Service & Support
- Marketing
Keywords
- Admissions
- Student Recruitment
- Enrollment
- Prospective Students
- Program Selection
- Admission Requirements
- Tuition Fees
- Financial Assistance
- Admissions Appointments
- Lead Pipeline
- CRM
- Microsoft Office
- Recruitment Events
- Open Houses
- School Visits
- Career Fairs
- Community Outreach
- Information Sessions
- Student Orientation
- Enrollment Targets
- Customer Service
- Confidentiality
- Post-Secondary Education