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ABSA, the pressure equipment safety authority

Receptionist (Maternity Leave Coverage)

AB, Canada
Edmonton, AB, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

ABSA, the pressure equipment safety authority, is seeking an individual to join our main office in Edmonton as a Receptionist for an 8-month contract position, covering a maternity leave. ABSA is responsible for administration of pressure equipment safety services to the province of Alberta. This position plays a key role in providing for front-line customer service, communication, and customer payment processing and recording for our organization.

ABSA services include pressure equipment inspections, examinations and seminars, and design engineering reviews. As the receptionist you will be responsible for assessing customer inquiries and ensuring they get redirected to the right personnel or departments. In addition, you will need to manage a number of different tasks all at the same time. As the first point of contact for our customers, the Receptionist ensures that every customer is treated well.

Duties and responsibilities for this position include:

Answering phone inquiries and redirecting calls to appropriate personnel
Assisting customers with finding the right information for their inquiry.
Ensuring mail and packages are received, stamped, and distributed.
Preparing mail and courier pick-ups.
Controlling building access by following visitor sign-in procedures.
Processing various exam and renewal transactions.
Record customer payment transactions in accounting software.
Daily cash balancing and reconciliation.
Conducting invoice collection calls on open receivables to support timely payment

The ideal candidate will have the following knowledge, skills, and attributes:

A desire to provide customer service in friendly and timely manner, and to contribute to the success of their team.
Proficiency in basic computer programs: email, word processing, spreadsheets.
Experience processing payments and accounting transactions.
The ability to communicate clearly, both verbally and in writing is essential.
Customer service focus. The receptionist must be friendly, personable, and approachable.

Prior reception experience with a computer based phone programs and point of sale systems would be considered an asset.

This is an in-office position and candidates must be available to work from 8:00 am to 4:30 pm, Monday to Friday. We are closed weekends and holidays.

Benefits of working at ABSA include:

Health and dental benefits
Flexible benefit credits
RRSP matching
Paid vacation days
Heated underground parking

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More about this job

Responsibilities

Serve as the first point of contact by answering and routing calls, assisting customers with inquiries, and managing incoming and outgoing mail and courier pickups. Process exam and renewal transactions, record payments, balance and reconcile cash, make collection calls, and follow visitor sign-in procedures.

Requirements

The role calls for a friendly, approachable customer-service focus, clear verbal and written communication, and proficiency with email, word processing, and spreadsheets. Experience processing payments and accounting transactions is expected; prior reception experience with computer-based phone programs and point-of-sale systems is an asset.

Skills

Customer Service
Telephone Call Handling
Call Routing
Customer Inquiry Assessment
Payment Processing
Accounting Transactions
Cash Balancing
Reconciliation
Invoice Collection
Email
Word Processing
Spreadsheets
Written Communication
Verbal Communication
Multitasking
Visitor Access Control

Benefits

Health And Dental Benefits
Flexible Benefit Credits
RRSP Matching
Paid Vacation Days
Heated Underground Parking

Visa sponsorship

Not detected in the job text

Keywords

Reception
Front-Line Customer Service
Telephone Inquiries
Call Routing
Customer Inquiries
Mail Distribution
Courier Pickups
Visitor Sign-In
Building Access Control
Exam Transactions
Renewal Transactions
Payment Processing
Accounting Software
Cash Balancing
Reconciliation
Invoice Collection
Open Receivables
Email
Word Processing
Spreadsheets
Point-Of-Sale Systems
Pressure Equipment Safety
Inspections
Examinations
Design Engineering Reviews
Seminars

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