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Added 2 months ago
B
Systems Analyst II
BGIS
Markham, ON
- Full-time
Design, install, monitor, maintain and support of all production and non-production data centre and network infrastructure.
Added 2 months ago
KI
IT Support Specialist (Chinese Speaking Preferred)
Kiokii Inc
Markham, ON
- $44,000 to $48,000 CAD / year
- Full-time
As an IT Support Specialist, you will provide first-line technical support for ERP, POS, and end-user systems to ensure the smooth operation of our retail stores and head office. This role…
Added 2 months ago
SD
Service Desk Analyst
Symbiotic Digital
ON · Downtown Toronto (Harbourfront East / Union Station / Toronto Island), Ontario
- Contract
Support Specialist to provide technical support for applications, digital
Added 5 months ago
A
Technical Support Specialist, Avaya Tier 2
Anovia
Remote, Canada
- $45,000 to $50,000 CAD / year
- Full-time
- Remote
With over 20 years of expertise in telecommunications outsourcing, Anovia is a trusted support partner to some of the world's most successful Fortune 500 and Fortune 1000 companies. We…
Added 3 months ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
A minimum of one to two (1–2) years of experience in an IT helpdesk or technical support role.
Added 5 months ago
EH
Digital Solutions Manager
E.B. Horsman & Son
Surrey, British Columbia
- Full-time
Contribute at a senior technical level across helpdesk support, integrations, APIs, automation, and AI initiatives
Added 1 month ago
AS
IT Support Analyst
Absolute Security
Vancouver, BC
- Full-time
Got a knack for solving technical issues and making people's day a little easier? Absolute Security - a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver…
Added 3 months ago
LSO Connects Representative (6 Month Contract)
Law Society of Ontario
Toronto, ON
We provide access to the resources needed to support professional growth , mental health and well-being is a priority.
Added 4 months ago
GC
Contingent - IT/IS/MIS
Garland Commercial Ranges
Mississauga, Ontario
- Internship
Document support requests, resolutions, and updates in the helpdesk ticketing system.
Added 4 months ago
GC
IT Coop
Garland Commercial Ranges Ltd
Mississauga, ON
- $21 to $24 CAD / hour
Document support requests, resolutions, and updates in the helpdesk ticketing system.
Added 1 month ago
AS
IT Support Analyst
Absolute Software
Vancouver, BC
- Full-time
Got a knack for solving technical issues and making people's day a little easier? Absolute Security - a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver…
Added 3 months ago
B
Systems Analyst II
BGIS
Markham, Ontario
- Full-time
Design, install, monitor, maintain and support of all production and non-production data centre and network infrastructure.
Added 4 months ago
PG
NOC Analyst
Paymentus Group Inc
Ontario
- Full-time
We are searching for a NOC Support Analyst with strong technical skills, sharp investigative skills and a desire to expand those skills in a team environment. The NOC Analyst role is to…
Added 4 months ago
R
Junior IT & Operations Support
Ratehub
Remote, Canada
- $50,000 to $60,000 CAD / year
- Full-time
- Remote
1–2 years of experience in an IT support, helpdesk, or IT operations role
Added 4 months ago
OA
IT Technician - Head Office - London
OpenRoad Auto Group
London, ON
- Full-time
Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware
Added 6 months ago
OF
IT Administrator
OTT Financial Group
Toronto, Ontario
- Full-time
Provide day-to-day technical support for hardware, software, and access issues

No more jobs.

Absolute Security

IT Support Analyst

Vancouver, BC, Canada

The base salary range for this position is CAD $63,642 - $71,597. · Full-time

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Job details

Pay: The base salary range for this position is CAD $63,642 - $71,597.
Job type: Full-time
Apply by: Mar 10, 2027
Posting language: English
Posted: Sep 11, 2026

Original job description

Got a knack for solving technical issues and making people's day a little easier? Absolute Security - a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver team. You'll get hands-on experience with a huge range of cutting-edge tech, learn constantly, and never have a boring day.

You'll be a go-to for employees around the world, working out of our downtown Vancouver office 2–3 days a week (hybrid), reporting to the IT Helpdesk Manager.

What You’ll Do:

Giving employees genuinely great IT support - the kind people are happy to leave a good review for
Becoming an expert with macOS, iOS, Windows, and Android
Working on the support ticket queue - hitting SLAs, following best practices, and keeping people happy
Setting up, upgrading, and swapping out laptops, phones, and other gear
Jumping into project work when it comes up
Helping keep IT documentation clear and current
Keeping hardware and software inventory organized
Taking your turn on the after-hours on-call rotation
Protect the security and privacy of Absolute and its customers
Other duties as assigned by management

What You’ll Bring:

2–5 years in an IT support role
Solid grip on Windows, Mac, Android/iOS, and Microsoft Office (including 365)
Experience with a ticketing system, Active Directory, and Exchange administration
Bonus points for Intune, SharePoint & OneDrive, antivirus, asset tracking, encryption, VOIP, VPNs, LAN/WAN, SSO/2FA and chat/conferencing tools
Extra bonus points for experience with AI tools or automation (like Power Automate)
A genuine appetite for learning new tech and processes
A knack for researching and troubleshooting tricky problems
Some formal IT training or education
Certifications like MCP or A+ are nice to have, not required
Strong communication skills and a positive, can-do attitude
Great organizational and customer service instincts - working solo or on a team
Comfortable asking for help when you need it
Solid Word documentation skills
A self-starter with sharp attention to detail who can stick to process when it matters

The base pay range

The base salary range for this position is CAD $63,642 - $71,597. The base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program.

Why Work For Us:

You’re resilient and passionate about securing the Work from Anywhere era. So are we.

We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Security accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.

Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel

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More about this job

Responsibilities

Provide high-quality technical support to global employees by managing the ticket queue and maintaining hardware and software inventory. Responsibilities include setting up devices, updating IT documentation, and participating in an after-hours on-call rotation.

Requirements

Requires 2-5 years of IT support experience with proficiency in Windows, Mac, and mobile operating systems. Candidates should have experience with Active Directory and ticketing systems, with certifications like MCP or A+ being a plus.

Skills

MacOS
iOS
Windows
Android
Microsoft 365
Active Directory
Exchange Administration
Intune
SharePoint
OneDrive
VPN
LAN/WAN
SSO/2FA
Troubleshooting
Customer Service
Technical Documentation

Benefits

Annual Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
Zero Trust
Endpoint Management
Microsoft Office 365
Active Directory
Exchange
Intune
SharePoint
OneDrive
Antivirus
Asset Tracking
Encryption
VOIP
VPN
LAN/WAN
SSO
2FA
Power Automate
MCP
A+
IT Support
Helpdesk
SLA
MacOS
Windows
Android
iOS

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