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Added 3 months ago
C
Senior Data Analyst
CarePartners
London, ON · Waterloo, ON
- Full-time
We are hiring for a Senior Data Analyst to join our team!
Added 3 months ago
EB
Senior Analyst, Capital Markets & Financial Operations
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Senior Analyst, Capital Markets & Financial Operations is a key member of the Accounting and Finance team. Reporting to the Senior Manager, Hedge Accounting & Financial Operations, the…
Added 2 months ago
Principal Sales Engineer | Canada
ExtraHop
Canada
…vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep…
Added 3 months ago
FC
Data Architect Sr
Fidelity Canada
Toronto, ON
- Full-time
…data, big data, cloud services, data governance and quality, security and operational…
Added 3 months ago
BI
Business Analyst
BALLY’S INTRALOT SA
Sault Ste. Marie, ON
- Full-time
Added 2 months ago
Senior Analyst, IT Energy & HSE Applications
PowerCo SE
St. Thomas, ON
The Senior Analyst, IT Energy & HSE (Energy, Health, Safety & Environment) role is the designated IT application owner for all Energy Management, HSE, Safety, Building Automation, and…
Added 2 months ago
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Analyst II, Commercial
Vale
Sudbury, ON · Toronto, ON · Greater Sudbury, ON,CA
- Full-time
Join our diverse team of 13,000 talented individuals committed to providing mineral security to a world in transition. We invite you to put your skills to work, driving meaningful and…
Added 1 month ago
LM
Senior Intelligence Analyst
Lockheed Martin
Ottawa, ON
- Full-time
This position reports to the Manager, Government Security Compliance and can be location in Ottawa, Montreal or Dartmouth and will support Counterintelligence and Investigations across the…
Added 2 months ago
R
KYC Refresh/Quality Control Analyst
RBC
Bedford, QC
- Full-time
…As a Know Your Client (KYC) Refresh / Quality Control (QC) Analyst within RBC Capital Markets operations you will utilize your excellent communication, and analytical skills to ensure that…
Added 2 months ago
A
Senior Enterprise Content Management (ECM) Functional Analyst
Accenture
Montreal, QC
- Full-time
You are an Senior Enterprise Content Management (ECM) Functional Analyst with strong experience analyzing business requirements, assessing enterprise application impacts, and translating…
Added 2 months ago
A
Information Technology - Senior Solution Systems Analyst, People Technology
Aritzia
Vancouver, BC
- Full-time
…People technology solutions. As the Senior Solution Systems Analyst, People Technology, you will turn business requirements into solutions, acting as the liaison between Technology and…
Added 2 months ago
AS
IT Support Analyst
Absolute Software
Vancouver, BC
- Full-time
Got a knack for solving technical issues and making people's day a little easier? Absolute Security - a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver…
Added 5 months ago
C
Data Solutions Analyst
Citylitics
Toronto, Ontario
- $60,000 to $78,000 CAD / year
- Full-time
Citylitics is looking for a Data Solutions Analyst to support our sales process by helping prospects understand how Citylitics’ proprietary data, market signals, platform workflows,…
Added 2 months ago
V
Analyst II, Commercial
Vale
Sudbury, ON · Toronto, ON · Greater Sudbury, ON,CA
- Full-time
Join our diverse team of 13,000 talented individuals committed to providing mineral security to a world in transition. We invite you to put your skills to work, driving meaningful and…
Added 3 months ago
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Senior OTC Analyst
Priceline
Toronto, ON
- Full-time
…payments, our Finance team ensures not only our company’s financial security, but also that our customers can buy from us with…
Added 2 months ago
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Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
The Corporate & Investment Banking Technology team is seeking a Business Systems Analyst to support the Technology Operations & Risk (TOR) function.
Added 2 months ago
Support Center Analyst II
eSentire
Waterloo, ON
…engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas…
Added 2 months ago
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Business Analyst (Junior to Intermediate)
PLATO
Remote, Canada
- $75 to $100 CAD / hour
- Contract
- Remote
Security Clearance: Reliability or higher is required at time of application
Added 2 months ago
LT
Security Analyst
LMI Technologies
Burnaby, BC
- $64,000 to $80,000 CAD / year
- Full-time
We are recruiting a proactive and detail-oriented Security Analyst to join our growing IT department. Reporting to the Director of IT, this role plays a vital operational part in…
Added 3 months ago
M
Intermediate Business Analyst
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…and Project Management supporting all MDA sites. The Business Analyst analyzes complex business problems and provide automated sustainable solutions to the organization. The Candidate…
Added 3 months ago
Resource Analyst
Government of Alberta
Edmonton, AB
Reporting to the Manager, Resource Authorization, the Resource Analyst leads complex resource analysis projects and works collaboratively with their team to support the operations and…
Added 3 months ago
Senior Financial Operations Analyst
Government of Alberta
Edmonton, AB
Job Title: Senior Financial Operations Analyst
Added 4 months ago
T
LEO Flight Dynamics Analyst
Telesat
Ottawa, ON
- Full-time
…Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa,…
Added 3 months ago
Regional Sales Manager | Canada
ExtraHop
Canada
…vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep…
Added 6 months ago
EA
Anti-Cheat Operations Engineer
Electronic Arts (EA)
Vancouver, British Columbia
- Full-time
The EA Security team protects EA by reducing our exposure to security risks. We raise risk awareness for the entire company and provide measured, proportionate security and risk management…

Absolute Software

IT Support Analyst

Vancouver, BC, Canada

The base salary range for this position is CAD $63,642 - $71,597. · Full-time

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Job details

Pay: The base salary range for this position is CAD $63,642 - $71,597.
Job type: Full-time
Posting language: English
Posted: Sep 11, 2026

Original job description

Got a knack for solving technical issues and making people's day a little easier? Absolute Security - a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver team. You'll get hands-on experience with a huge range of cutting-edge tech, learn constantly, and never have a boring day.

You'll be a go-to for employees around the world, working out of our downtown Vancouver office 2–3 days a week (hybrid), reporting to the IT Helpdesk Manager.

What You’ll Do:

Giving employees genuinely great IT support - the kind people are happy to leave a good review for
Becoming an expert with macOS, iOS, Windows, and Android
Working on the support ticket queue - hitting SLAs, following best practices, and keeping people happy
Setting up, upgrading, and swapping out laptops, phones, and other gear
Jumping into project work when it comes up
Helping keep IT documentation clear and current
Keeping hardware and software inventory organized
Taking your turn on the after-hours on-call rotation
Protect the security and privacy of Absolute and its customers
Other duties as assigned by management

What You’ll Bring:

2–5 years in an IT support role
Solid grip on Windows, Mac, Android/iOS, and Microsoft Office (including 365)
Experience with a ticketing system, Active Directory, and Exchange administration
Bonus points for Intune, SharePoint & OneDrive, antivirus, asset tracking, encryption, VOIP, VPNs, LAN/WAN, SSO/2FA and chat/conferencing tools
Extra bonus points for experience with AI tools or automation (like Power Automate)
A genuine appetite for learning new tech and processes
A knack for researching and troubleshooting tricky problems
Some formal IT training or education
Certifications like MCP or A+ are nice to have, not required
Strong communication skills and a positive, can-do attitude
Great organizational and customer service instincts - working solo or on a team
Comfortable asking for help when you need it
Solid Word documentation skills
A self-starter with sharp attention to detail who can stick to process when it matters

The base pay range

The base salary range for this position is CAD $63,642 - $71,597. The base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program.

Why Work For Us:
You’re resilient and passionate about securing the Work from Anywhere era. So are we.

We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Security accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.

Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel

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More about this job

Responsibilities

The IT Support Analyst will provide technical support to global employees, manage the support ticket queue, and handle hardware setup and maintenance. They will also contribute to project work, maintain IT documentation, and participate in an after-hours on-call rotation.

Requirements

Candidates should have 2–5 years of IT support experience with proficiency in Windows, Mac, and mobile operating systems. Strong troubleshooting skills, experience with ticketing systems, and excellent customer service instincts are required.

Skills

IT support
MacOS
iOS
Windows
Android
Microsoft Office 365
Ticketing systems
Active Directory
Exchange administration
Troubleshooting
Hardware setup
Documentation
Customer service
Communication skills
Inventory management

Benefits

Annual bonus program

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
IT Support
MacOS
Windows
Android
iOS
Microsoft 365
Active Directory
Exchange
Intune
SharePoint
OneDrive
Antivirus
Asset tracking
Encryption
VOIP
VPN
LAN/WAN
SSO
2FA
Power Automate
MCP
A+
Zero Trust
Endpoint management

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