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Added 3 months ago
FC
Technical Analyst Sr
Fidelity Canada
Toronto, ON
- Full-time
Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $123,000 to $152,000 based on your experience and qualifications.
Added 3 months ago
T
Sales Trainer
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
…certification earned in 64 countries covering more than 97% of the total…
Added 2 months ago
GD
System Integration & Test, Intermediate
General Dynamics Missions System International
Ottawa, ON
- Full-time
…supportive, friendly and respectful environment with a competitive total rewards…
Added 3 months ago
CG
Sr. Financial Analyst, Corporate Accounting
Canada Goose
Toronto, ON
- Full-time
Your work is recognized with a comprehensive and competitive Total Rewards Program
Added 1 month ago
TH
Actuarial Analyst (Western Canada)
TELUS Health
Vancouver, BC
- Full-time
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Added 2 months ago
Principal Sales Engineer | Canada
ExtraHop
Canada
…presentation in which you participate and will share in its financial rewards. In this key position, you will contribute directly to the bottom-line health of the…
Added 3 months ago
FC
Data Architect Sr
Fidelity Canada
Toronto, ON
- Full-time
Provide business analyst support to business and technology initiatives aimed at improving data quality, timeliness of delivery
Added 1 month ago
R
KYC Refresh/Quality Control Analyst
RBC
Bedford, QC
- Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Added 1 month ago
Financial Analyst - Customer Care & Service - Planning - EN/KR Bilingual
Human Resources
Toronto, ON
…opportunities, and a workplace culture that recognizes collaboration and rewards…
Added 1 month ago
CPFR Analyst - Collaborative Planning, Forecasting & Replenishment
Human Resources
Toronto, ON
…opportunities, and a workplace culture that recognizes collaboration and rewards…
Added 1 month ago
Business Systems Coordinator
Human Resources
Toronto, ON
…opportunities, and a workplace culture that recognizes collaboration and rewards…
Added 1 month ago
AS
IT Support Analyst
Absolute Software
Vancouver, BC
- Full-time
…knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus…
Added 1 month ago
Accounts Receivable Analyst - 1 Year Contract
Human Resources
Toronto, ON
…opportunities, and a workplace culture that recognizes collaboration and rewards…
Added 1 month ago
T
Actuarial Analyst I - Pricing
TD
Toronto, ON · Montreal, QC
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 1 month ago
T
Actuarial Analyst III - Affinity Market Group (AMG)
TD
Toronto, ON · Montreal, QC
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 1 month ago
T
Actuarial Analyst III - Initiatives & Governance
TD
Toronto, ON · Montreal, QC
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 1 month ago
T
Actuarial Analyst III - Regional Auto Pricing
TD
Toronto, ON · Montreal, QC
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 1 month ago
T
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 1 month ago
Support Center Analyst II
eSentire
Waterloo, ON
This role will report to the Manager, Support Center within our Support Operations organization and will function as an experienced analyst and mentor for Support Center Analyst 1.
Added 1 month ago
Price, Promotion & Trade Analyst
Human Resources
Toronto, ON
…opportunities, and a workplace culture that recognizes collaboration and rewards…
Added 1 month ago
PS
Senior Analyst, Corporate Functions Solutions Delivery
Public Sector Pension Investment Board
Montreal, QC
- Full-time
We offer a tailored employee experience and competitive total rewards and benefits package* designed to attract and retain global diverse talent, reward performance, and reinforce business…
Added 2 months ago
RB
Investment Advisor
Royal Bank of Canada
Regina, SK
- Full-time
A comprehensive Total Rewards packages that prioritizes your overall wellbeing, with flexible and modern benefits, including parental leave
Added 2 months ago
RB
Investment Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
A comprehensive Total Rewards packages that prioritizes your overall wellbeing, with flexible and modern benefits, including parental leave
Added 2 months ago
RB
Investment Advisor
Royal Bank of Canada
Calgary, AB
- Full-time
A comprehensive Total Rewards packages that prioritizes your overall wellbeing, with flexible and modern benefits, including parental leave
Added 3 months ago
R
Investment Advisor
RBC
Calgary, AB
- Full-time
A comprehensive Total Rewards packages that prioritizes your overall wellbeing, with flexible and modern benefits, including parental leave

Absolute Software

IT Support Analyst

Vancouver, BC, Canada

The base salary range for this position is CAD $63,642 - $71,597. · Full-time

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Job details

Pay: The base salary range for this position is CAD $63,642 - $71,597.
Job type: Full-time
Posting language: English
Posted: Sep 11, 2026

Original job description

Got a knack for solving technical issues and making people's day a little easier? Absolute Security - a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver team. You'll get hands-on experience with a huge range of cutting-edge tech, learn constantly, and never have a boring day.

You'll be a go-to for employees around the world, working out of our downtown Vancouver office 2–3 days a week (hybrid), reporting to the IT Helpdesk Manager.

What You’ll Do:

Giving employees genuinely great IT support - the kind people are happy to leave a good review for
Becoming an expert with macOS, iOS, Windows, and Android
Working on the support ticket queue - hitting SLAs, following best practices, and keeping people happy
Setting up, upgrading, and swapping out laptops, phones, and other gear
Jumping into project work when it comes up
Helping keep IT documentation clear and current
Keeping hardware and software inventory organized
Taking your turn on the after-hours on-call rotation
Protect the security and privacy of Absolute and its customers
Other duties as assigned by management

What You’ll Bring:

2–5 years in an IT support role
Solid grip on Windows, Mac, Android/iOS, and Microsoft Office (including 365)
Experience with a ticketing system, Active Directory, and Exchange administration
Bonus points for Intune, SharePoint & OneDrive, antivirus, asset tracking, encryption, VOIP, VPNs, LAN/WAN, SSO/2FA and chat/conferencing tools
Extra bonus points for experience with AI tools or automation (like Power Automate)
A genuine appetite for learning new tech and processes
A knack for researching and troubleshooting tricky problems
Some formal IT training or education
Certifications like MCP or A+ are nice to have, not required
Strong communication skills and a positive, can-do attitude
Great organizational and customer service instincts - working solo or on a team
Comfortable asking for help when you need it
Solid Word documentation skills
A self-starter with sharp attention to detail who can stick to process when it matters

The base pay range

The base salary range for this position is CAD $63,642 - $71,597. The base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program.

Why Work For Us:
You’re resilient and passionate about securing the Work from Anywhere era. So are we.

We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Security accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.

Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel

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More about this job

Responsibilities

The IT Support Analyst will provide technical support to global employees, manage the support ticket queue, and handle hardware setup and maintenance. They will also contribute to project work, maintain IT documentation, and participate in an after-hours on-call rotation.

Requirements

Candidates should have 2–5 years of IT support experience with proficiency in Windows, Mac, and mobile operating systems. Strong troubleshooting skills, experience with ticketing systems, and excellent customer service instincts are required.

Skills

IT support
MacOS
iOS
Windows
Android
Microsoft Office 365
Ticketing systems
Active Directory
Exchange administration
Troubleshooting
Hardware setup
Documentation
Customer service
Communication skills
Inventory management

Benefits

Annual bonus program

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
IT Support
MacOS
Windows
Android
iOS
Microsoft 365
Active Directory
Exchange
Intune
SharePoint
OneDrive
Antivirus
Asset tracking
Encryption
VOIP
VPN
LAN/WAN
SSO
2FA
Power Automate
MCP
A+
Zero Trust
Endpoint management

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