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Added 5 months ago
B
Continious Improvement Agent
Bombardier
Pointe-Claire, Quebec
- Full-time
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
Added 5 months ago
EB
Bilingual Senior Account Manager, Portfolio Management
EQ Bank
Toronto, Ontario
- Full-time
…Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers…
Added 3 months ago
Senior Adobe Martech Specialist
Konrad
Toronto, ON
To succeed, you’ll bring an expert understanding of real-time data structures, customer journey orchestration, and marketing resource management within the Adobe stack. You should be highly…
Added 3 months ago
Marketing Operations Manager
Konrad
Toronto, ON
Technical Advisory: Act as the primary subject matter expert for internal product teams and enterprise clients, translating complex marketing strategies into scalable, technical blueprints.
Added 3 months ago
Sales Support Coordinator
Enercare
Toronto, ON
…sure you have opportunities to grow, learn, and become the Expert you want to…
Added 3 months ago
SH
Digital Solutions Architect
Scarborough Health Network
Toronto, ON · Centenary Site
- Full-time
· Provide expert advice and technical guidance to leadership, project teams, and stakeholders on architecture and digital solutions
Added 3 months ago
C
Aquatic Biologist
Clifton
Saskatoon, SK · Edmonton, AB · Regina, SK · Calgary, AB
- Full-time
Adhere to Clifton’s Health and Safety and Quality Management programs in project delivery.
Added 3 months ago
TS
Customer Service Agent (Hiring Immediately)
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for…
Added 1 month ago
T
Spécialiste du cycle de vie du matériel – Structures d’aéronefs (ACS) / Life Cycle Materiel Specialist – Airframe Specialty (ACS).
Textron
Gatineau, QC
- Full-time
Évaluer les propositions techniques quant à la mise à niveau d’équipements et aux nouvelles exigences en matière de matériel, et formuler ses recommandations en tant qu’expert en la matière;
Added 1 month ago
R
Senior Manager, Process Transformation & Large Program Management
RBC
Toronto, ON
- Full-time
Program Management: Plan and govern project delivery by defining scope, priorities, timelines, controls and solution design aligned to program objectives and goals
Added 1 month ago
F
Site Civil Structural EIT - New Graduate
Fluor
Calgary, AB
- Full-time
Coordination of Civil/Structural project components over the life of the project.
Added 1 month ago
V
Principal Engineer, Underground Mineral Reserves
Vale
Canada
- Full-time
Provide expert technical input and reviews for reserve evaluation, reports, and project assessments. Oversee impairment and value-added analysis as part of the technical review activity.…
Added 1 month ago
UR
Tools Product Development Manager
United Rentals
Prince George, BC
- Full-time
…support our internal sales team. You will be a subject matter expert resource for Tools & Industrial Solutions and provide consultative selling, training for internal customers and sales…
Added 1 month ago
BT
Gestionnaire de catégories
Bumper To Bumper Auto Parts
Boucherville, QC
- Full-time
…the latest technologies, including our EVE - Electric Vehicle Expert program, ensuring our partners stay at the forefront of the…
Added 1 month ago
AS
IT Support Analyst
Absolute Software
Vancouver, BC
- Full-time
Becoming an expert with macOS, iOS, Windows, and Android
Added 5 months ago
PI
Project Controls Estimator I Hybrid
PM2CM, Inc.
Calgary, Alberta
- $65,000 to $75,000 USD / year
- Full-time
PM2CM, Inc., (Project Management to Construction Management) is a professional services company dedicated to providing Program and Project Management, Construction Management and Project…
Added 5 months ago
P&
Gestionnaire de projet (risques et investissements) / Project Manager (Risk & investments)
Pratt & Whitney
Longueuil, Quebec
- Full-time
Health and wellness program, including virtual health care
Added 5 months ago
BC
Senior High-Pressure Steam and Steam Turbine Engineer
BBA Consultants
Toronto, Ontario
- Full-time
Your role will consist of acting as a subject matter expert (SME) in high-pressure steam systems and steam turbines within complex industrial projects in the energy, cogeneration, thermal…
Added 5 months ago
BC
Senior High-Pressure Steam and Steam Turbine Engineer
BBA Consultants
Mont-Saint-Hilaire, Quebec · Mont-St-Hilaire, QC
- Full-time
Your role will consist of acting as a subject matter expert (SME) in high-pressure steam systems and steam turbines within complex industrial projects in the energy, cogeneration, thermal…
Added 5 months ago
BC
Senior High-Pressure Steam and Steam Turbine Engineer
BBA Consultants
Calgary, Alberta
- Full-time
Your role will consist of acting as a subject matter expert (SME) in high-pressure steam systems and steam turbines within complex industrial projects in the energy, cogeneration, thermal…
Added 5 months ago
BC
Senior Engineer, SCADA – Renewable Energy
BBA Consultants
Quebec, Quebec
- Full-time
Are you already an expert in the world of renewable energy and ready to take the next step? Do you enjoy tackling complex technical challenges and seeing your solutions take form? Would you…
Added 3 months ago
SM
Coordinator, Cruise Services
SSA MARINE
Vancouver, BC
- $75,120 to $80,000 CAD / year
- Full-time
…responsibility and a privilege, one that inspires us to deliver expert solutions that help move cargo and people across the globe for our customers reliably, safely, and…
Added 2 months ago
V
Principal Engineer
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
Provide expert technical advice, consultation, and troubleshooting support.
Added 1 month ago
Analytical Laboratory Professional
Umicore
Markham, ON
Successful completion of ISO/OHSA courses, WHMIS courses, project management courses is an asset.
Added 2 months ago
WO
Modality Supervisor - MRI Diagnostic Imaging
William Osler Health System
Brampton, ON
- Full-time
…overseeing all aspects of modality operations including: quality management; staff productivity and human resource management; resolving issues and pursuing opportunities to ensure…

Absolute Software

IT Support Analyst

Vancouver, BC, Canada

The base salary range for this position is CAD $63,642 - $71,597. · Full-time

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Job details

Pay: The base salary range for this position is CAD $63,642 - $71,597.
Job type: Full-time
Posting language: English
Posted: Sep 11, 2026

Original job description

Got a knack for solving technical issues and making people's day a little easier? Absolute Security - a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver team. You'll get hands-on experience with a huge range of cutting-edge tech, learn constantly, and never have a boring day.

You'll be a go-to for employees around the world, working out of our downtown Vancouver office 2–3 days a week (hybrid), reporting to the IT Helpdesk Manager.

What You’ll Do:

Giving employees genuinely great IT support - the kind people are happy to leave a good review for
Becoming an expert with macOS, iOS, Windows, and Android
Working on the support ticket queue - hitting SLAs, following best practices, and keeping people happy
Setting up, upgrading, and swapping out laptops, phones, and other gear
Jumping into project work when it comes up
Helping keep IT documentation clear and current
Keeping hardware and software inventory organized
Taking your turn on the after-hours on-call rotation
Protect the security and privacy of Absolute and its customers
Other duties as assigned by management

What You’ll Bring:

2–5 years in an IT support role
Solid grip on Windows, Mac, Android/iOS, and Microsoft Office (including 365)
Experience with a ticketing system, Active Directory, and Exchange administration
Bonus points for Intune, SharePoint & OneDrive, antivirus, asset tracking, encryption, VOIP, VPNs, LAN/WAN, SSO/2FA and chat/conferencing tools
Extra bonus points for experience with AI tools or automation (like Power Automate)
A genuine appetite for learning new tech and processes
A knack for researching and troubleshooting tricky problems
Some formal IT training or education
Certifications like MCP or A+ are nice to have, not required
Strong communication skills and a positive, can-do attitude
Great organizational and customer service instincts - working solo or on a team
Comfortable asking for help when you need it
Solid Word documentation skills
A self-starter with sharp attention to detail who can stick to process when it matters

The base pay range

The base salary range for this position is CAD $63,642 - $71,597. The base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program.

Why Work For Us:
You’re resilient and passionate about securing the Work from Anywhere era. So are we.

We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Security accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.

Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel

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More about this job

Responsibilities

The IT Support Analyst will provide technical support to global employees, manage the support ticket queue, and handle hardware setup and maintenance. They will also contribute to project work, maintain IT documentation, and participate in an after-hours on-call rotation.

Requirements

Candidates should have 2–5 years of IT support experience with proficiency in Windows, Mac, and mobile operating systems. Strong troubleshooting skills, experience with ticketing systems, and excellent customer service instincts are required.

Skills

IT support
MacOS
iOS
Windows
Android
Microsoft Office 365
Ticketing systems
Active Directory
Exchange administration
Troubleshooting
Hardware setup
Documentation
Customer service
Communication skills
Inventory management

Benefits

Annual bonus program

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
IT Support
MacOS
Windows
Android
iOS
Microsoft 365
Active Directory
Exchange
Intune
SharePoint
OneDrive
Antivirus
Asset tracking
Encryption
VOIP
VPN
LAN/WAN
SSO
2FA
Power Automate
MCP
A+
Zero Trust
Endpoint management

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