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Added 4 months ago
EL
Senior Financial Analyst
Empire Life
Canada
- Full-time
…internal equity. Empire Life is looking to hire a Senior Financial Analyst to join our Tax team! We are actively seeking candidates to fill a current, open…
Added 1 month ago
C
Java Full Stack Developer - VP
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 1 month ago
C
Python Full Stack Developer - VP
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 1 month ago
FN
Business Analyst
First Nations Finance Authority
Kelowna, BC · Greater Kelowna Metropolitan Area
- Full-time
Reporting to the IT Manager, the Business Analyst will play a key role in the successful implementation of FNFA’s new Financial Management software. Working closely with the IT, Member…
Added 2 months ago
M
Senior RFP Analyst
Marqeta
Remote, Canada
- Full-time
- Remote
Marqeta is looking for a Senior Analyst, RFP Operations to support and scale our RFP, RFI, and DDQ response process.
Added 1 month ago
M
GTM Analytics Manager
Marqeta
Remote, Canada
- Full-time
- Remote
Serve as a go-to analyst and trusted cross-functional partner to Sales, Delivery, and RevOps leadership, translating business questions into data-driven recommendations backed by rigorous…
Added 4 months ago
IA
Manager, Compliance Monitoring & Testing
Industrial and Commercial Bank of China (Canada)
Toronto, Ontario
- Full-time
Identify, assess, and document control gaps, observations, and issues; collaborate with business units to develop practical remediation plans, and track issues through to timely resolution.
Added 1 month ago
C
Gen AI Python Developer - Assistant Vice President
Citi
Mississauga, ON
- Full-time
We are looking for a Python Developer (Applications Development Sr Programmer Analyst - C12) with hands-on experience developing Gen AI solutions. As a developer, you will leverage your…
Added 5 months ago
BP
Financial Planning & Analysis Analyst
BNP Paribas
Montreal, Quebec
- Full-time
Assist in identifying operational process improvements in production, control procedures, and workflow organization to increase the team’s efficiency and effectiveness. Also, assist in…
Added 4 months ago
L
Specialist
LTM
Mississauga, Ontario
- $85,000 to $110,000 USD / year
- Full-time
Were looking for a Governance Risk and Compliance Analyst to be part of our growing security team
Added 2 months ago
Specialist, IT Solutions
Celestica International LP
Toronto, ON
…established professional standards, technical guidelines and project objectives. Works on problems of moderate to diverse scope where analysis of technical requirements, system…
Added 1 month ago
T
Data Analyst (BI Specialist)
Tayco
Toronto, ON · Etobicoke, ON
- $50,000 to $60,000 CAD / year
- Full-time
The BI Specialist / Data Analyst is responsible for turning the data produced by Tayco's manufacturing and business systems into reporting that management and senior management can act on.…
Added 1 month ago
IF
Finance Application Intermediate Functional Analyst – Oracle Fusion –GL, HCM, FA
Intact FC
Toronto, ON · Montreal, QC
- Full-time
The Finance Application Intermediate Functional Analyst – Oracle Fusion –GL, HCM, FA supports the configuration, testing, documentation, and day-to-day functional support of Oracle finance…
Added 1 month ago
A
Fuel Engineering Analyst
AtkinsRéalis
Mississauga, ON
- Full-time
Candu Energy Inc. is looking for a Fuel Engineering Analyst to be a part of our team in the Fuel and Physics department supporting the design of new nuclear power plants and the operation…
Added 2 months ago
Senior Analyst, IT Energy & HSE Applications
PowerCo SE
St. Thomas, ON
The Senior Analyst, IT Energy & HSE (Energy, Health, Safety & Environment) role is the designated IT application owner for all Energy Management, HSE, Safety, Building Automation, and…
Added 1 month ago
AS
IT Support Analyst
Absolute Software
Vancouver, BC
- Full-time
…- a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver team. You'll get hands-on experience with a huge range of cutting-edge tech, learn constantly, and…
Added 5 months ago
D
HR Information Systems Analyst
Davie
Lévis, Quebec
- Full-time
As an HR Information Systems Analyst, you are responsible for ensuring the smooth operation, data integrity, and continuous improvement of the Oracle HCM human resources management system.…
Added 5 months ago
P
risks analyst
Pomerleau
Montreal, Quebec
- Full-time
…be to deliver the best quantitative risk analyses related to project costs and…
Added 3 months ago
KD
Analyste Financier Principal | Senior Financial Analyst
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 1 month ago
R
Hiver - Stage 2027- Analyste Fabrication & Qualite /Internship – Winter 2027 -Manufacturing & Quality Analyst
RTX
Longueuil, QC
- Full-time
Added 1 month ago
C
Customer Service Intermediate Analyst
Citi
Mississauga, ON · Toronto, ON
- Full-time
The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team.…
Added 5 months ago
MT
Senior Analyst - ERP
Marmon Technologies India Pvt Ltd
White Valley No. 49, Saskatchewan
- Full-time
The SAP Senior Analyst - Accounting and Finance is responsible for supporting and improving SAP S/4HANA Finance capabilities across the enterprise, with primary ownership of finance and…
Added 3 months ago
V
Senior Analyst, Procurement Strategy and Sourcing
Vale
St. John's, Newfoundland and Labrador
- Full-time
We are currently seeking a Senior Analyst, Procurement Strategy & Sourcing to join our Commercial team in St. John’s, NL.
Added 1 month ago
SH
Quality Assurance Analyst
SE Health
Markham, ON
- Contract
As a Quality Assurance Analyst, you will participate in the planning, preparation, and execution of testing for in-house applications, integrations, and vendor/SaaS solutions. The role will…
Added 1 month ago
SH
Quality Assurance Analyst
SE Health
Markham, ON
- Contract
As a Quality Assurance Analyst, you will participate in the planning, preparation, and execution of testing for in-house applications, integrations, and vendor/SaaS solutions. The role will…

Absolute Software

IT Support Analyst

Vancouver, BC, Canada

The base salary range for this position is CAD $63,642 - $71,597. · Full-time

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Job details

Pay: The base salary range for this position is CAD $63,642 - $71,597.
Job type: Full-time
Posting language: English
Posted: Sep 11, 2026

Original job description

Got a knack for solving technical issues and making people's day a little easier? Absolute Security - a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver team. You'll get hands-on experience with a huge range of cutting-edge tech, learn constantly, and never have a boring day.

You'll be a go-to for employees around the world, working out of our downtown Vancouver office 2–3 days a week (hybrid), reporting to the IT Helpdesk Manager.

What You’ll Do:

Giving employees genuinely great IT support - the kind people are happy to leave a good review for
Becoming an expert with macOS, iOS, Windows, and Android
Working on the support ticket queue - hitting SLAs, following best practices, and keeping people happy
Setting up, upgrading, and swapping out laptops, phones, and other gear
Jumping into project work when it comes up
Helping keep IT documentation clear and current
Keeping hardware and software inventory organized
Taking your turn on the after-hours on-call rotation
Protect the security and privacy of Absolute and its customers
Other duties as assigned by management

What You’ll Bring:

2–5 years in an IT support role
Solid grip on Windows, Mac, Android/iOS, and Microsoft Office (including 365)
Experience with a ticketing system, Active Directory, and Exchange administration
Bonus points for Intune, SharePoint & OneDrive, antivirus, asset tracking, encryption, VOIP, VPNs, LAN/WAN, SSO/2FA and chat/conferencing tools
Extra bonus points for experience with AI tools or automation (like Power Automate)
A genuine appetite for learning new tech and processes
A knack for researching and troubleshooting tricky problems
Some formal IT training or education
Certifications like MCP or A+ are nice to have, not required
Strong communication skills and a positive, can-do attitude
Great organizational and customer service instincts - working solo or on a team
Comfortable asking for help when you need it
Solid Word documentation skills
A self-starter with sharp attention to detail who can stick to process when it matters

The base pay range

The base salary range for this position is CAD $63,642 - $71,597. The base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program.

Why Work For Us:
You’re resilient and passionate about securing the Work from Anywhere era. So are we.

We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Security accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.

Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel

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More about this job

Responsibilities

The IT Support Analyst will provide technical support to global employees, manage the support ticket queue, and handle hardware setup and maintenance. They will also contribute to project work, maintain IT documentation, and participate in an after-hours on-call rotation.

Requirements

Candidates should have 2–5 years of IT support experience with proficiency in Windows, Mac, and mobile operating systems. Strong troubleshooting skills, experience with ticketing systems, and excellent customer service instincts are required.

Skills

IT support
MacOS
iOS
Windows
Android
Microsoft Office 365
Ticketing systems
Active Directory
Exchange administration
Troubleshooting
Hardware setup
Documentation
Customer service
Communication skills
Inventory management

Benefits

Annual bonus program

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
IT Support
MacOS
Windows
Android
iOS
Microsoft 365
Active Directory
Exchange
Intune
SharePoint
OneDrive
Antivirus
Asset tracking
Encryption
VOIP
VPN
LAN/WAN
SSO
2FA
Power Automate
MCP
A+
Zero Trust
Endpoint management

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