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Added 3 months ago
Senior Full Stack Developer
Government of Alberta
Edmonton, AB
The Platform branch is looking for two (2) Senior Full Stack Developers (FSD). These positions report to the Delivery Manager.
Added 1 month ago
I
Email Marketing Operations Specialist (12-month contract)
Indigo
Toronto, ON
- $45,000 to $65,000 CAD / year
- Contract
…execution and quality assurance of Indigo’s email marketing program, with a primary focus on campaign deployment, audience and list validation, email code, reporting, and basic technical…
Added 1 month ago
B&
I&C Engineer - Water/Wastewater Treatment
Black & Veatch
Markham, ON
- Full-time
…growing our I&C team to support the growing need for I&C, SCADA, automation and data driven solutions for our clients in the Ontario…
Added 5 months ago
HH
Manufacturing and Distribution Manager
Home Hardware Stores Limited
Burford, Ontario
- $120,000 to $130,000 CAD / year
- Full-time
…an experienced and strategic Manufacturing and Distribution Manager for the BeautiTone Paint and Home Products operation located in Burford, Ontario. Reporting directly to the General…
Added 5 months ago
A
Senior Software Engineer, CMS (Modernization of Registry)
AutoTrader.ca
Toronto, Ontario
- Full-time
…by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening…
Added 5 months ago
A
Software Engineer, CMS (Registry Support)
AutoTrader.ca
Toronto, Ontario
- Full-time
…by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening…
Added 5 months ago
KC
Manager, Data Platform(s) Architect, Data & AI
KPMG Canada
Toronto, Ontario
- Full-time
Lead the design and implementation of CI/CD pipelines for application, data, and AI workloads across environments, ensuring robust automation and operational stability.
Added 5 months ago
KC
Manager, Data Platform(s) Architect, Data & AI
KPMG Canada
Vancouver, British Columbia
- Full-time
Lead the design and implementation of CI/CD pipelines for application, data, and AI workloads across environments, ensuring robust automation and operational stability.
Added 5 months ago
KC
Manager, Data Platform(s) Architect, Data & AI
KPMG Canada
Calgary, Alberta
- Full-time
Lead the design and implementation of CI/CD pipelines for application, data, and AI workloads across environments, ensuring robust automation and operational stability.
Added 3 months ago
Senior Adobe Martech Specialist
Konrad
Toronto, ON
…personalization rules, and ensure seamless delivery from Adobe Experience Manager (AEM) to downstream execution…
Added 3 months ago
Marketing Operations Manager
Konrad
Toronto, ON
As a Marketing Operations Manager, you'll take a leadership role in architecting, integrating, and optimizing the marketing technology ecosystems that drive digital transformation for our…
Added 3 months ago
TR
Digital Delivery & BIM Manager
Trillium Rail Partners
Mississauga, ON
- Full-time
TRP has a current vacancy for a Digital Delivery & BIM Manager that will lead the implementation, governance, and continuous improvement of Building Information Modeling (BIM) and digital…
Added 3 months ago
M
Senior Network Administrator
Moneris
Toronto, ON
- Full-time
You will have the opportunity to work across network security, cloud connectivity, automation, and infrastructure modernization initiatives that directly support critical business…
Added 3 months ago
MH
Growth Marketing Program Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
The Growth Marketing Program Manager will be responsible for planning, executing, and continuously optimizing Maya HTT's marketing programs that drive customer acquisition, customer…
Added 3 months ago
FM
Project Manager - Packaging Automation
Federal Mfg
Oakville, ON · CA ON Oakville
- Full-time
This is a highly technical role requiring a strong understanding of automation and packaging systems. The Project Manager will serve as the primary point of contact and face of the company…
Added 1 month ago
KD
Fiabiliste - Maintenance | Reliability Engineer - Maintenance
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
…match, tuition reimbursement, employee and family assistance program, and coffee…
Added 1 month ago
R
Senior Manager, Process Transformation & Large Program Management
RBC
Toronto, ON
- Full-time
…transformation benefits while managing stakeholder priorities, program health, and strategic alignment across competing business objectives. This pivotal role combines strategic vision with…
Added 1 month ago
Q
FY27 Intern - Compute DSP/AI Processor Engineering Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
Implement design/verification methodology and automation using Python, Perl, or TCL
Added 1 month ago
AS
IT Support Analyst
Absolute Software
Vancouver, BC
- Full-time
You'll be a go-to for employees around the world, working out of our downtown Vancouver office 2–3 days a week (hybrid), reporting to the IT Helpdesk Manager.
Added 3 months ago
D
Senior Systems Engineer
Danaher
Burnaby, BC
- Full-time
This role reports to the Engineering Manager, Aseptic Filling and is part of the engineering team located in Burnaby, BC and will be an on-site role.
Added 3 months ago
DC
Senior Systems Engineer
Danaher Corporation
Burnaby, BC · CAN - Burnaby - Cytiva
- Full-time
This role reports to the Engineering Manager, Aseptic Filling and is part of the engineering team located in Burnaby, BC and will be an on-site role.
Added 1 month ago
PE
Operating Finance Compliance Manager
Pattern Energy Group LP
Toronto, ON
- Other
…value through project administration improvements: work-flow automation, ERP integration, management reporting, compliance…
Added 1 month ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
…engineering related architecture designs associated with a program or…
Added 1 month ago
OR
Samsung Sales Associate - Bramalea City Centre - Part-Time
OSL Retail Services Inc
Brampton, ON
- Part-time
- Other
Reporting to the Store Manager, the Sales Associate will generate and promote sales of wireless devices, tablets, wearables, home automation and televisions, accessories and services, while…
Added 1 month ago
SS
Senior V&V Test Engineer - Autonomous Vehicles
Sopra Steria
Montreal, QC
- Full-time
…working closely with the CS Group Canada Technical Project Manager and technical leads across System Engineering, Functional Safety and SOTIF activities. You will help establish the testing…

Absolute Software

IT Support Analyst

Vancouver, BC, Canada

The base salary range for this position is CAD $63,642 - $71,597. · Full-time

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Job details

Pay: The base salary range for this position is CAD $63,642 - $71,597.
Job type: Full-time
Posting language: English
Posted: Sep 11, 2026

Original job description

Got a knack for solving technical issues and making people's day a little easier? Absolute Security - a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver team. You'll get hands-on experience with a huge range of cutting-edge tech, learn constantly, and never have a boring day.

You'll be a go-to for employees around the world, working out of our downtown Vancouver office 2–3 days a week (hybrid), reporting to the IT Helpdesk Manager.

What You’ll Do:

Giving employees genuinely great IT support - the kind people are happy to leave a good review for
Becoming an expert with macOS, iOS, Windows, and Android
Working on the support ticket queue - hitting SLAs, following best practices, and keeping people happy
Setting up, upgrading, and swapping out laptops, phones, and other gear
Jumping into project work when it comes up
Helping keep IT documentation clear and current
Keeping hardware and software inventory organized
Taking your turn on the after-hours on-call rotation
Protect the security and privacy of Absolute and its customers
Other duties as assigned by management

What You’ll Bring:

2–5 years in an IT support role
Solid grip on Windows, Mac, Android/iOS, and Microsoft Office (including 365)
Experience with a ticketing system, Active Directory, and Exchange administration
Bonus points for Intune, SharePoint & OneDrive, antivirus, asset tracking, encryption, VOIP, VPNs, LAN/WAN, SSO/2FA and chat/conferencing tools
Extra bonus points for experience with AI tools or automation (like Power Automate)
A genuine appetite for learning new tech and processes
A knack for researching and troubleshooting tricky problems
Some formal IT training or education
Certifications like MCP or A+ are nice to have, not required
Strong communication skills and a positive, can-do attitude
Great organizational and customer service instincts - working solo or on a team
Comfortable asking for help when you need it
Solid Word documentation skills
A self-starter with sharp attention to detail who can stick to process when it matters

The base pay range

The base salary range for this position is CAD $63,642 - $71,597. The base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program.

Why Work For Us:
You’re resilient and passionate about securing the Work from Anywhere era. So are we.

We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Security accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.

Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel

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More about this job

Responsibilities

The IT Support Analyst will provide technical support to global employees, manage the support ticket queue, and handle hardware setup and maintenance. They will also contribute to project work, maintain IT documentation, and participate in an after-hours on-call rotation.

Requirements

Candidates should have 2–5 years of IT support experience with proficiency in Windows, Mac, and mobile operating systems. Strong troubleshooting skills, experience with ticketing systems, and excellent customer service instincts are required.

Skills

IT support
MacOS
iOS
Windows
Android
Microsoft Office 365
Ticketing systems
Active Directory
Exchange administration
Troubleshooting
Hardware setup
Documentation
Customer service
Communication skills
Inventory management

Benefits

Annual bonus program

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
IT Support
MacOS
Windows
Android
iOS
Microsoft 365
Active Directory
Exchange
Intune
SharePoint
OneDrive
Antivirus
Asset tracking
Encryption
VOIP
VPN
LAN/WAN
SSO
2FA
Power Automate
MCP
A+
Zero Trust
Endpoint management

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