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Added 3 months ago
TR
Digital Delivery & BIM Manager
Trillium Rail Partners
Mississauga, ON
- Full-time
TRP has a current vacancy for a Digital Delivery & BIM Manager that will lead the implementation, governance, and continuous improvement of Building Information Modeling (BIM) and digital…
Added 3 months ago
M
Senior Network Administrator
Moneris
Toronto, ON
- Full-time
You will have the opportunity to work across network security, cloud connectivity, automation, and infrastructure modernization initiatives that directly support critical business…
Added 3 months ago
MH
Growth Marketing Program Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
The Growth Marketing Program Manager will be responsible for planning, executing, and continuously optimizing Maya HTT's marketing programs that drive customer acquisition, customer…
Added 3 months ago
FM
Project Manager - Packaging Automation
Federal Mfg
Oakville, ON · CA ON Oakville
- Full-time
This is a highly technical role requiring a strong understanding of automation and packaging systems. The Project Manager will serve as the primary point of contact and face of the company…
Added 1 month ago
KD
Fiabiliste - Maintenance | Reliability Engineer - Maintenance
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
…match, tuition reimbursement, employee and family assistance program, and coffee…
Added 1 month ago
R
Senior Manager, Process Transformation & Large Program Management
RBC
Toronto, ON
- Full-time
…transformation benefits while managing stakeholder priorities, program health, and strategic alignment across competing business objectives. This pivotal role combines strategic vision with…
Added 1 month ago
Q
FY27 Intern - Compute DSP/AI Processor Engineering Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
Implement design/verification methodology and automation using Python, Perl, or TCL
Added 1 month ago
AS
IT Support Analyst
Absolute Software
Vancouver, BC
- Full-time
You'll be a go-to for employees around the world, working out of our downtown Vancouver office 2–3 days a week (hybrid), reporting to the IT Helpdesk Manager.
Added 3 months ago
D
Senior Systems Engineer
Danaher
Burnaby, BC
- Full-time
This role reports to the Engineering Manager, Aseptic Filling and is part of the engineering team located in Burnaby, BC and will be an on-site role.
Added 3 months ago
DC
Senior Systems Engineer
Danaher Corporation
Burnaby, BC · CAN - Burnaby - Cytiva
- Full-time
This role reports to the Engineering Manager, Aseptic Filling and is part of the engineering team located in Burnaby, BC and will be an on-site role.
Added 1 month ago
PE
Operating Finance Compliance Manager
Pattern Energy Group LP
Toronto, ON
- Other
…value through project administration improvements: work-flow automation, ERP integration, management reporting, compliance…
Added 1 month ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
…engineering related architecture designs associated with a program or…
Added 1 month ago
OR
Samsung Sales Associate - Bramalea City Centre - Part-Time
OSL Retail Services Inc
Brampton, ON
- Part-time
- Other
Reporting to the Store Manager, the Sales Associate will generate and promote sales of wireless devices, tablets, wearables, home automation and televisions, accessories and services, while…
Added 1 month ago
SS
Senior V&V Test Engineer - Autonomous Vehicles
Sopra Steria
Montreal, QC
- Full-time
…working closely with the CS Group Canada Technical Project Manager and technical leads across System Engineering, Functional Safety and SOTIF activities. You will help establish the testing…
Added 1 month ago
RB
Senior Manager, Process Transformation & Large Program Management
Royal Bank of Canada
Toronto, ON
- Full-time
…transformation benefits while managing stakeholder priorities, program health, and strategic alignment across competing business objectives. This pivotal role combines strategic vision with…
Added 1 month ago
Manager, Building Maintenance and Operations
Law Society of Ontario
Toronto, ON
The Manager, Building Maintenance & Operations (“Manager”) is responsible for the first‑line management of the building, and provides coordination and planning throughout the Law Society.…
Added 1 month ago
Support Center Analyst II
eSentire
Waterloo, ON
…outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas Platform, eSentire’s Atlas AI + 24/7 expert human SOC coverage delivers…
Added 1 month ago
LT
Technical Instructional Developer
LMI Technologies
Burnaby, BC
- $86,000 to $96,900 CAD / year
- Full-time
We are looking for a Technical Instructional Developer to expand our Training Program and make LMI Technologies the thought leader in machine vision. This role will create new technical…
Added 1 month ago
J
Lead HVAC Technicians / HVAC Technicians
JLL
Fort McMurray, AB · CAN-CLIENT Fort McMurray-Suncor
- Full-time
…across the site. You'll collaborate closely with the Facilities Manager, fellow technicians, and vendors to ensure all HVAC systems operate at peak performance while adhering to strict…
Added 1 month ago
Senior Design Operations Program Manager - Agentic Design
Okta
Toronto, ON
…development happen. We are looking for a Senior Design Operations Program Manager, Agentic Design to lead the operationalization and enablement of internal AI agents, plug-ins, and…
Added 1 month ago
LC
Senior Manager, Revenue Operations
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
As the Senior Manager, Revenue Operations, you will lead two critical global pillars for Lightspeed: our Sales & Partner Commissions engine and the RevOps Capital GTM optimization &…
Added 1 month ago
LC
Senior Manager, Revenue Operations
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
As the Senior Manager, Revenue Operations, you will lead two critical global pillars for Lightspeed: our Sales & Partner Commissions engine and the RevOps Capital GTM optimization &…
Added 1 month ago
LT
Vision Software Developer II
LMI Technologies
Burnaby, BC
- $93,000 to $136,000 CAD / year
- Full-time
…platform behind the 3D sensors that are the "eyes" of industrial automation, and we have just built its core architecture. You'll be building new features, influencing architecture,…
Added 1 month ago
LT
Automation Technician II
LMI Technologies
Burnaby, BC
- $76,000 to $108,000 CAD / year
- Full-time
The Automation Technician is responsible for maintaining and supporting all of the automation equipment on the manufacturing floor. This includes executing maintenance and calibration of…
Added 1 month ago
LT
Security Analyst
LMI Technologies
Burnaby, BC
- $64,000 to $80,000 CAD / year
- Full-time
Detection & Rule Tuning: Continuously refine and optimize detection rules, suppression logic, and automation playbooks to reduce false positives.

Absolute Software

IT Support Analyst

Vancouver, BC, Canada

The base salary range for this position is CAD $63,642 - $71,597. · Full-time

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Job details

Pay: The base salary range for this position is CAD $63,642 - $71,597.
Job type: Full-time
Posting language: English
Posted: Sep 11, 2026

Original job description

Got a knack for solving technical issues and making people's day a little easier? Absolute Security - a leader in cybersecurity - is looking for an IT Support Analyst to join our Vancouver team. You'll get hands-on experience with a huge range of cutting-edge tech, learn constantly, and never have a boring day.

You'll be a go-to for employees around the world, working out of our downtown Vancouver office 2–3 days a week (hybrid), reporting to the IT Helpdesk Manager.

What You’ll Do:

Giving employees genuinely great IT support - the kind people are happy to leave a good review for
Becoming an expert with macOS, iOS, Windows, and Android
Working on the support ticket queue - hitting SLAs, following best practices, and keeping people happy
Setting up, upgrading, and swapping out laptops, phones, and other gear
Jumping into project work when it comes up
Helping keep IT documentation clear and current
Keeping hardware and software inventory organized
Taking your turn on the after-hours on-call rotation
Protect the security and privacy of Absolute and its customers
Other duties as assigned by management

What You’ll Bring:

2–5 years in an IT support role
Solid grip on Windows, Mac, Android/iOS, and Microsoft Office (including 365)
Experience with a ticketing system, Active Directory, and Exchange administration
Bonus points for Intune, SharePoint & OneDrive, antivirus, asset tracking, encryption, VOIP, VPNs, LAN/WAN, SSO/2FA and chat/conferencing tools
Extra bonus points for experience with AI tools or automation (like Power Automate)
A genuine appetite for learning new tech and processes
A knack for researching and troubleshooting tricky problems
Some formal IT training or education
Certifications like MCP or A+ are nice to have, not required
Strong communication skills and a positive, can-do attitude
Great organizational and customer service instincts - working solo or on a team
Comfortable asking for help when you need it
Solid Word documentation skills
A self-starter with sharp attention to detail who can stick to process when it matters

The base pay range

The base salary range for this position is CAD $63,642 - $71,597. The base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program.

Why Work For Us:
You’re resilient and passionate about securing the Work from Anywhere era. So are we.

We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Security accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.

Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel

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More about this job

Responsibilities

The IT Support Analyst will provide technical support to global employees, manage the support ticket queue, and handle hardware setup and maintenance. They will also contribute to project work, maintain IT documentation, and participate in an after-hours on-call rotation.

Requirements

Candidates should have 2–5 years of IT support experience with proficiency in Windows, Mac, and mobile operating systems. Strong troubleshooting skills, experience with ticketing systems, and excellent customer service instincts are required.

Skills

IT support
MacOS
iOS
Windows
Android
Microsoft Office 365
Ticketing systems
Active Directory
Exchange administration
Troubleshooting
Hardware setup
Documentation
Customer service
Communication skills
Inventory management

Benefits

Annual bonus program

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
IT Support
MacOS
Windows
Android
iOS
Microsoft 365
Active Directory
Exchange
Intune
SharePoint
OneDrive
Antivirus
Asset tracking
Encryption
VOIP
VPN
LAN/WAN
SSO
2FA
Power Automate
MCP
A+
Zero Trust
Endpoint management

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