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Added 6 mins ago
A
Senior Manager Risk, Capital Markets
ATB
Toronto, ON · Lloydminster, SK · Saskatoon, SK · Kelowna, BC · Alexis Whitecourt 232, AB · Pincher Creek, AB · Chestermere, AB · Fort McMurray, AB · Forestburg, AB · Fort Vermilion, AB · Olds, AB · High Level, AB · Picture Butte, AB · Ponoka, AB · Wainwright, AB · Three Hills, AB · Tofield, AB · Magrath, AB · Hinton, AB · Boyle, AB · Medicine Hat, AB · Athabasca, AB · Fairview, AB · Jasper, AB · Rimbey, AB · Lacombe, AB · St. Paul, AB · Sherwood Park, AB · Viking, AB · Sundre, AB · Sylvan Lake, AB · Didsbury, AB · High Prairie, AB · Carstairs, AB · Lac la Biche, AB · Cold Lake, AB · Stettler, AB · Brooks, AB · Drayton Valley, AB · Airdrie, AB · Castor, AB · Stony Plain, AB · Taber, AB · Milk River, AB · Leduc, AB · Barrhead, AB · Fort Macleod, AB · Grimshaw, AB · Killam, AB · Raymond, AB · Spruce Grove, AB · Westlock, AB · Vegreville, AB · Rocky Mountain House, AB · Spirit River, AB · La Crête, AB · Red Deer, AB · Beaumont, AB · Provost, AB · Vermilion, AB · Valleyview, AB · Caroline, AB · Linden, AB · Vulcan, AB · Canmore, AB · Slave Lake, AB · Elk Point, AB · Smoky Lake, AB · Strathmore, AB · Mayerthorpe, AB · Wildwood, AB · Hanna, AB · Foremost, AB · Peace River, AB · Wetaskiwin, AB · Okotoks, AB · Two Hills, AB · Falher, AB · Manning, AB · Nanton, AB · Trochu, AB · Rycroft, AB · Redwater, AB · Fort Saskatchewan, AB · Andrew, AB · Drumheller, AB · Thorsby, AB · Hythe, AB · Consort, AB · Breton, AB · Coronation, AB · Onoway, AB · Cochrane, AB · Bonnyville, AB · Camrose, AB · Innisfail, AB · Crossfield, AB · Edson, AB · Edmonton, AB · Claresholm, AB · Bow Island, AB · Beaverlodge, AB · St. Albert, AB · Grande Prairie, AB · Banff, AB · Oyen, AB · Calgary, AB · Lethbridge, AB · Coaldale, AB · Lamont, AB · Cardston, AB · Granum, AB · AB · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
Functioning as the First Line of Defence (FLOD) risk and internal controls subject matter expert within ATB Cormark Capital Markets (CCM), you will report directly to the Managing Director…
Added 6 mins ago
M
Data Center Technician Manager
Microsoft
Toronto, ON
- Full-time
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 36 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Oxbow, SK
- Full-time
…customers count on us for reliable parts, dependable service, expert support, backed by strong relationships, practical expertise and genuine appreciation for our customers and…
Added 36 mins ago
MS
General Manager_High-End Furniture Store
Must Société
Laval, QC
- Full-time
…supports every design project with an inspiring selection, expert guidance, and a personalized…
Added 50 mins ago
T
North America Regulatory Consultant
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Manager, Enterprise Risk, the North America Regulatory Consultant will be responsible for serving as a subject matter expert on U.S. and Canadian regulatory…
Added 50 mins ago
OH
Senior Product Specialist, Product Implementation
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
…support Digital Excellence in Health product teams through expert product leadership, business analysis, stakeholder engagement, and implementation excellence. In this role, you will serve…
Added 50 mins ago
L
5706-3rd Key(H)
Lids
AB · Edmonton, AB
- $15.5 USD / hour
- Part-time
…our meticulous product presentations, and be a subject matter expert in our products and…
Added 1 hour ago
OC
Business Development Manager
Ontario Centre of Innovation
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
As the Business Development Manager for GTA you will support companies that are driving Ontario’s economy toward greater prosperity, health, and sustainability. In this pivotal role, you…
Added 1 hour ago
E
Management Trainee
Enterprise
Okotoks, AB
- Temporary
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
A
Engineer III
AlumaSafway
Bolton, ON
- Full-time
Provides backup support to senior engineer and engineer manager.
Added 1 hour ago
FC
Recruiter
Frontline Consulting Services (FCS) Inc
Saskatoon, SK
- Contract
Build strong relationships across the business and act as a talent acquisition subject matter expert
Added 1 hour ago
PC
People and Culture Manager - Full-Time
peoplecare communities
Waterloo, ON
- Full-time
At the heart of exceptional resident care is an exceptional employee experience. The People & Culture Manager will help shape the environment where leaders thrive, teams feel supported, and…
Added 1 hour ago
LD
Beauty Advisor
London Drugs Limited
Surrey, BC
- Other
…beautiful. As a London Drugs BEAUTY ADVISOR, you’ll be a trusted expert to our customers, helping them select the cosmetics and beauty products perfectly suited to…
Added 1 hour ago
CC
Analyst, Inventory Control
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
Reporting to the Warehouse Inventory Manager, the Inventory Control Analyst works within our warehouses managing and controlling inventory and working through process improvement as…
Added 2 hours ago
U
Supplier Coordinator
UNFI
Concord, ON
- $42,000 to $61,800 USD / year
- Full-time
Act as an expert to the business unit and demonstrate the ability to analyze, prevent, and solve problems.
Added 2 hours ago
UI
Client Relationship Manager
Util-Assist Inc.
Newmarket, ON
- Full-time
We are seeking a skilled Client Relationship Manager to join our growing Business Developmentteam! The Client Relationship Manager plays a crucial role in building and maintaining long-term…
Added 2 hours ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Port Hope, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 2 hours ago
LC
Receiver, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Dartmouth, NS
- Part-time
Expert in assigned areas of product inventory, product placement, expiry dates, promotion, etc.
Added 2 hours ago
Accounting Officer (GWO)
Scotiabank
Toronto, ON
The Accounting Officer (AO) Reconciliation Operations, is a subject matter expert supporting the Branch and units within Canadian Banking Operations, working in close partnership with the…
Added 2 hours ago
TC
Regional Marketing Manager - Quebec Zone
Toyota Canada Inc.
Brossard, QC
- Full-time
…professional to join its Marketing department. Reporting to the Manager, Toyota Retail Marketing, the successful candidate will champion effective, efficient and on-brand marketing across…
Added 2 hours ago
B
Engineer III
BrandSafway
Bolton, ON
- Full-time
Provides backup support to senior engineer and engineer manager.
Added 2 hours ago
G
Spécialiste Assurance Qualité - Conformité des Projets / Quality Assurance Specialist - Project Compliance
Galderma
Baie-D'Urfé, QC
- Full-time
Added 2 hours ago
G
Spécialiste des systèmes qualité – Contrôle des changements / Quality Assurance Specialist - Change Control
Galderma
Baie-D'Urfé, QC
- Full-time
Agir à titre d’expert(e) du site en matière de contrôle des changements en fournissant orientation, formation et soutien relativement aux exigences des processus, aux standards de…
Added 2 hours ago
RB
Manager, FSS Business Operations Support
Royal Bank of Canada
Halifax, NS
- Full-time
This is an exciting opportunity to be part of Finance Shared Services-Finance Application Operations team. As Manager of Business Operations Support, this position is responsible for the…
Added 2 hours ago
DU
Senior Finance Manager
Dalhousie University
Halifax, NS
- Full-time
Expert financial management skills, including developing and monitoring complex, multi-million-dollar budgets, forecasting, and financial reporting.

Absorb

Account Manager, Emerging Growth

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 1-2 years of experience successfully managing client relationships and driving revenue growth through upselling
Posting language: English
Posted: Oct 9, 2026

Original job description

"We’re building something special at Absorb, and our Account Management team is at the center of it. This role is about owning a book of business, building trusted relationships, and helping customers get real value from our platform as they grow. You’ll have the opportunity to shape how we scale our account management practices, collaborate closely across teams, and make a tangible impact on both our customers and the business. If you thrive in a fast-paced environment, and want to grow your career while helping others succeed, you’ll feel right at home here" - Andrew Nelmes, VP, Account Management

You will drive growth by expanding customer adoption of Absorb and by uncovering upsell and cross-sale opportunities within your existing accounts. A core part of your role is protecting and increasing the value of your book of business through strong retention practices and a deep understanding of each client’s goals. Success is measured through net retention targets tied directly to the performance of your assigned accounts.

Key responsibilities and accountabilities:

Increase the net dollar retention of your book of business through proactive upsells, cross sells, and strong relationship management that protects and grows existing revenue.
Lead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships.
Identify, develop, and close new opportunities within assigned accounts to support a land and expand strategy.
Create accurate proposals, statements of work, and other client facing documents that support your sales process and drive deal momentum.
Build meaningful, trusted relationships with key contacts to deepen engagement and position Absorb as a strategic partner.
Manage your sales pipeline with accuracy and accountability, reporting monthly and quarterly to ensure full visibility across the business.
Become an expert in Absorb’s subscription models so you can confidently address client questions and guide renewal and expansion conversations.
Participate in team meetings and collaborative projects that help improve sales processes and overall performance.
Develop strong internal partnerships across Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported.
Stay current on product releases, training sessions, and industry insights to maintain strong product knowledge and credibility with customers.

What you’ll bring:

Post-secondary degree (preferably in business or a related field)
1-2 years of experience successfully managing client relationships and driving revenue growth through upselling
Very strong time management and organizational skills
Very strong verbal and written communication skills
Outgoing and personable nature with a sales driven attitude, strong team player
Ability to thrive in a dynamic, fast-paced environment that changes constantly

Additional preferred qualifications:

SaaS (or Technology) sales experience
Experience working with a global client base
Strong MS Office skills – primarily Excel and PowerPoint
Fluency in additional languages
Experience working with industry tools such as Salesforce

Technologies we use:

AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Apply About employer

More about this job

Responsibilities

The Account Manager will drive revenue growth by managing a book of business, focusing on customer retention, upsells, and cross-sells. They are responsible for leading contract renewals, building trusted client relationships, and collaborating across internal teams to support the full client lifecycle.

Requirements

Candidates must have a post-secondary degree and 1-2 years of experience in client relationship management and revenue growth. Strong communication, organizational skills, and a sales-driven attitude are essential for success in this fast-paced environment.

Skills

Account management
Upselling
Cross-selling
Revenue growth
Contract renewals
Sales pipeline management
Time management
Organizational skills
Verbal communication
Written communication
SaaS sales
Salesforce
Excel
PowerPoint

Benefits

Health and wellness benefits
Retirement savings programs
Bonus plans
Generous time off
Medical and dental benefits
New hire equipment allowance
Monthly flex allowance
Career growth opportunities
Internal mobility
DE&I programs

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Andrew Nelmes

Keywords

Account Management
SaaS
Salesforce
Gong
Gainsight
Zendesk
Calendly
Zoom
Teams
Adobe Acrobat
Annual Recurring Revenue
Net Dollar Retention
Upselling
Cross-selling
Client Lifecycle
Subscription Models
Strategic Learning Systems
AI-driven
Learning Management System
Customer Success
Product Knowledge
Proposal Writing
Statement of Work
Sales Pipeline
Remote-first

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