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Added 20 mins ago
TN
Manager of Practice & Nation Standards
Tŝilhqot'in Nidlin
Williams Lake, BC
- Full-time
Five (5) years’ progressively responsible experience in child and family services, social services, Indigenous service delivery, community programing, governance, administration or related…
Added 20 mins ago
KB
Human Resources Business Partner
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 20 mins ago
FC
Accounting Specialist (2 positions)
Fanshawe College
London, ON
- Full-time
…to operate smoothly and responsibly. As a collaborative and service‑oriented group, Payment Services works closely with departments across the College to provide guidance, resolve inquiries…
Added 20 mins ago
KB
Department Manager - Freight Flow
Kent Building Supplies
Dartmouth, NS
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 20 mins ago
T
Personal Banking Associate (Full time)- Val Bélair, Quebec city
TD
Quebec, QC · Val-Bélair, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 20 mins ago
AC
Assistant Sales Operations Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
The Assistant Sales Operation Manager for Amphenol Highspeed IO business unit supports the Sales Operation team in executing marketing and business strategies, driving customer…
Added 20 mins ago
D
Operations Excellence Specialist (Temporary)
Dialogue
Montreal, QC
- Temporary
Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance…
Added 20 mins ago
EF
Business Development Manager
Everclean Facility Services
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $100,000 CAD / year
- Full-time
…beyond. As we grow, we're looking for a Business Development Manager who brings the grit, hustle, and strategic thinking to match our ambition. This is not a role for someone who waits to…
Added 21 mins ago
AG
Construction Manager
Alstar Group
Leduc, AB
- Contract
We are looking for an experienced Construction Manager to oversee our field sites and drive successful project execution while championing our core values and safety culture.
Added 21 mins ago
Contract Services – Pricing Specialist
Source Atlantic Ltd.
Saint John, NB
Reporting to the Contract Services Manager, the Contract Services – Pricing Specialist supports strategic growth initiatives by coordinating pricing, quoting, and contract administration…
Added 21 mins ago
TN
Manager of Practice & Nation Standards
Tŝilhqot’in National Government
Williams Lake, BC
- Full-time
Five (5) years’ progressively responsible experience in child and family services, social services, Indigenous service delivery, community programing, governance, administration or related…
Added 21 mins ago
S
Technical Implementation Manager
SuiteSpot
Remote, Canada
- Full-time
- Remote
As a Technical Implementation Manager, you will play a crucial role in the successful onboarding of new clients onto our SaaS platform. You will be responsible for the technical aspects of…
Added 21 mins ago
Manager, Research Services, Ethics and Compliance
George Brown Polytechnic
Toronto, ON
TITLE: Manager, Research Services, Ethics and Compliance
Added 21 mins ago
BI
Construction Manager
Build It
Mississauga, ON
- Full-time
As Construction Manager, you’ll direct and coordinate every active BUILD IT site. You’ll report to the Director of Construction and lead our site supervisors, field staff, and trades to…
Added 33 mins ago
Director, Community Partnerships
Government of Alberta
Edmonton, AB
Classification: Management Senior Manager Zone 1
Added 35 mins ago
S
Regional Sales Manager
SSAB
Montreal, QC
- Full-time
Foster relationships with Inside Sales, Customer Service, Technical Development Manager’s (TDM’s), Marketing, Product Support, Global Services, Finance and Engineering employees.
Added 50 mins ago
SF
Fund Accountant (BC)
SGGG Fund Services Inc.
Richmond, BC
- Full-time
We are seeking an organized and detail-oriented Fund Accountant to join our BC team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 50 mins ago
ES
Guardianship and Trusteeship Coordinator
Easter Seals Alberta
Calgary, AB
- Full-time
Reporting to the Family Resource & Program Manager, the Guardianship & Trusteeship Coordinator manages a caseload of clients, providing education, coordinating applications, facilitating…
Added 50 mins ago
EH
Human Resources Manager
Evergreen Hospitality Group
Vancouver, BC
- Full-time
We are looking for an experienced, people-focused Human Resources Manager to lead all aspects of human resources across our portfolio. This position is responsible for overseeing day-to-day…
Added 50 mins ago
CL
Resident Experience Manager - CLC
Campus Living Centres
Hamilton, ON
- Full-time
The Resident Experience Manager serves as the primary connection between residents and the property management team. This role ensures a positive, supportive, and engaging living…
Added 51 mins ago
Lead, Document Control, Pacific Link (Contract)
Trans Mountain
Calgary, AB
The role works across Pacific Link functions, project partners, contractors, consultants and service providers to maintain disciplined document governance, consistent workflows and reliable…
Added 51 mins ago
Financial Planning Practice Lead - Calgary/Vancouver
Scotiabank
AB · Calgary, AB
At Scotia Wealth Management, financial planning is more than a service – it’s a strategic approach to helping our clients achieve their goals while driving business results. The Financial…
Added 51 mins ago
SR
Manager, 2027 Grey Cup (Term)
Saskatchewan Roughriders
Regina, SK
- Full-time
The Manager will work collaboratively with staff, volunteers, partners, contractors, sponsors, and venue representatives to deliver successful events while maintaining project timelines,…
Added 51 mins ago
A
Support Services Manager - Future Opportunity
ATCO
AB · AB, Canada
- Full-time
The Support Services Manager will work under the guidance of senior camp leadership to develop the skills and experience necessary to manage all aspects of camp operations. This role is…
Added 51 mins ago
Principal Construction Manager
Mott MacDonald
Toronto, ON
Mott MacDonald is seeking a Principal Construction Manager to play a pivotal leadership role in advancing our Construction Management (CM) and Construction Administration (CA) capabilities…

Absorb

Account Manager, Emerging Growth

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 1-2 years of experience successfully managing client relationships and driving revenue growth through upselling
Posting language: English
Posted: Oct 9, 2026

Original job description

"We’re building something special at Absorb, and our Account Management team is at the center of it. This role is about owning a book of business, building trusted relationships, and helping customers get real value from our platform as they grow. You’ll have the opportunity to shape how we scale our account management practices, collaborate closely across teams, and make a tangible impact on both our customers and the business. If you thrive in a fast-paced environment, and want to grow your career while helping others succeed, you’ll feel right at home here" - Andrew Nelmes, VP, Account Management

You will drive growth by expanding customer adoption of Absorb and by uncovering upsell and cross-sale opportunities within your existing accounts. A core part of your role is protecting and increasing the value of your book of business through strong retention practices and a deep understanding of each client’s goals. Success is measured through net retention targets tied directly to the performance of your assigned accounts.

Key responsibilities and accountabilities:

Increase the net dollar retention of your book of business through proactive upsells, cross sells, and strong relationship management that protects and grows existing revenue.
Lead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships.
Identify, develop, and close new opportunities within assigned accounts to support a land and expand strategy.
Create accurate proposals, statements of work, and other client facing documents that support your sales process and drive deal momentum.
Build meaningful, trusted relationships with key contacts to deepen engagement and position Absorb as a strategic partner.
Manage your sales pipeline with accuracy and accountability, reporting monthly and quarterly to ensure full visibility across the business.
Become an expert in Absorb’s subscription models so you can confidently address client questions and guide renewal and expansion conversations.
Participate in team meetings and collaborative projects that help improve sales processes and overall performance.
Develop strong internal partnerships across Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported.
Stay current on product releases, training sessions, and industry insights to maintain strong product knowledge and credibility with customers.

What you’ll bring:

Post-secondary degree (preferably in business or a related field)
1-2 years of experience successfully managing client relationships and driving revenue growth through upselling
Very strong time management and organizational skills
Very strong verbal and written communication skills
Outgoing and personable nature with a sales driven attitude, strong team player
Ability to thrive in a dynamic, fast-paced environment that changes constantly

Additional preferred qualifications:

SaaS (or Technology) sales experience
Experience working with a global client base
Strong MS Office skills – primarily Excel and PowerPoint
Fluency in additional languages
Experience working with industry tools such as Salesforce

Technologies we use:

AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Apply About employer

More about this job

Responsibilities

The Account Manager will drive revenue growth by managing a book of business, focusing on customer retention, upsells, and cross-sells. They are responsible for leading contract renewals, building trusted client relationships, and collaborating across internal teams to support the full client lifecycle.

Requirements

Candidates must have a post-secondary degree and 1-2 years of experience in client relationship management and revenue growth. Strong communication, organizational skills, and a sales-driven attitude are essential for success in this fast-paced environment.

Skills

Account management
Upselling
Cross-selling
Revenue growth
Contract renewals
Sales pipeline management
Time management
Organizational skills
Verbal communication
Written communication
SaaS sales
Salesforce
Excel
PowerPoint

Benefits

Health and wellness benefits
Retirement savings programs
Bonus plans
Generous time off
Medical and dental benefits
New hire equipment allowance
Monthly flex allowance
Career growth opportunities
Internal mobility
DE&I programs

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Andrew Nelmes

Keywords

Account Management
SaaS
Salesforce
Gong
Gainsight
Zendesk
Calendly
Zoom
Teams
Adobe Acrobat
Annual Recurring Revenue
Net Dollar Retention
Upselling
Cross-selling
Client Lifecycle
Subscription Models
Strategic Learning Systems
AI-driven
Learning Management System
Customer Success
Product Knowledge
Proposal Writing
Statement of Work
Sales Pipeline
Remote-first

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