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Added 3 mins ago
MC
Bakery manager - retail
MAMIE CLAFOUTIS 2016 INC.
Outremont, QC
- $20 to $30 CAD / hour
- Full-time
- On-site
Added 8 mins ago
SS
Health Care Aide | Permanent, Full-Time | Days/Evenings 7-3:30pm/3-11:30pm (5days on, 2off, 5days on, 3off)
Sienna Senior Living
Medicine Hat, AB
- Full-time
Reporting to a Wellness Manager, the Health Care Aide is a critical role within our communities as it impacts the lives of residents.
Added 8 mins ago
S
Store Director
sephora.com
Saint John, NB
- Full-time
…Sephora’s objectives and policies. Reporting to the District Manager the Store Director’s team can include our Talent & Business Operations Managers, Client Experience Managers, and Beauty…
Added 8 mins ago
MG
Wireline Operator (Class 3Q Drivers for Oilfield)
MISTRAS Group
AB · Calgary, AB
- Full-time
Communicate job progress, issues, and concerns to the Project Manager or supervisor in real time.
Added 11 mins ago
LC
Distribution and warehousing manager
La Conserverie inc.
Saint-Augustin-de-Desmaures, QC
- From $36 CAD / hour
- Full-time
- On-site
Added 19 mins ago
SS
Assistant manager, restaurant
Subway Sandwiches & Salads
Ottawa, ON
- From $36.5 CAD / hour
- Full-time
- On-site
Added 22 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…part of our team-based approach to medicine. Dedicated Office Manager and off-site billing manager to manage your shifts in a very pain free manner, so that all of your time is spent with…
Added 22 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Full-time
Added 23 mins ago
W
Préposé aux caisses libre-service
Walmart
Saint-Georges, QC
- Part-time
…and escalate cash or technical issues to the Customer Service…
Added 23 mins ago
D
Delivery coordinator, Project management
Desjardins
Montreal, QC
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 23 mins ago
C
Project/Program Portfolio Manager (Real Estate Projects) (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Reporting to the Value Management Delivery Office (VMDO), the Project/Program Portfolio Manager (Real Estate Projects) plays a pivotal matrix leadership role. Operating without direct…
Added 23 mins ago
S
Heavy Duty Mechanic
Sandvik
Sudbury, ON · Lively
- Full-time
Added 23 mins ago
S
Heavy Duty Mechanic
Sandvik
BC · British Columbia
- Full-time
Added 23 mins ago
S
Field Service Millwright
Sandvik
Saskatoon, SK
- Full-time
Added 23 mins ago
S
Gestionnaire, Comptabilité corporative et information financière
Sanimax
Montreal, QC
- Full-time
Reporting to the Corporate Controller, the Manager of Corporate Accounting and Financial Reporting provides hands-on support for corporate accounting, consolidation, financial reporting,…
Added 23 mins ago
R
Financial Advisor Intern
RBC
Richmond, BC
- Full-time
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
Added 23 mins ago
M
Administrative Assistant
Medavie
Dartmouth, NS · MBC NS Local Office Dartmouth
- Full-time
…troubleshooting skills are required. This position reports to the Manager, NSPMP, yet provides daily operational support to all PMP team members. This position is a great fit for someone…
Added 38 mins ago
EH
Management Trainee
Enterprise Holdings
Port Coquitlam, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 38 mins ago
MH
Event Marketing Manager
MedMe Health
Toronto, ON
- $70,000 to $100,000 CAD / year
- Full-time
As Event Marketing Manager, you will turn that calendar into a well-run program. You’ll help decide how MedMe should show up at each event, manage the preparation and logistics, and make…
Added 38 mins ago
FT
Tire Technician, Edmonton (West end)
Fountain Tire
Edmonton, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 38 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Southgate Centre
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 38 mins ago
GD
GARAGE - Store Manager - Mayfair Shopping Centre
Groupe Dynamite, Inc Garage
Victoria, BC
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 38 mins ago
GD
GARAGE - Assistant Manager - Avalon Mall
Groupe Dynamite, Inc Garage
St. John's, NL
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 38 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Lime Ridge Mall
Groupe Dynamite, Inc Garage
Hamilton, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 38 mins ago
GD
DYNAMITE - Team Leader PT - Metropolis at Metrotown
Groupe Dynamite, Inc Garage
Burnaby, BC
- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…

Absorb

Account Manager, Emerging Growth

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 1-2 years of experience successfully managing client relationships and driving revenue growth through upselling
Posting language: English
Posted: Oct 9, 2026

Original job description

"We’re building something special at Absorb, and our Account Management team is at the center of it. This role is about owning a book of business, building trusted relationships, and helping customers get real value from our platform as they grow. You’ll have the opportunity to shape how we scale our account management practices, collaborate closely across teams, and make a tangible impact on both our customers and the business. If you thrive in a fast-paced environment, and want to grow your career while helping others succeed, you’ll feel right at home here" - Andrew Nelmes, VP, Account Management

You will drive growth by expanding customer adoption of Absorb and by uncovering upsell and cross-sale opportunities within your existing accounts. A core part of your role is protecting and increasing the value of your book of business through strong retention practices and a deep understanding of each client’s goals. Success is measured through net retention targets tied directly to the performance of your assigned accounts.

Key responsibilities and accountabilities:

Increase the net dollar retention of your book of business through proactive upsells, cross sells, and strong relationship management that protects and grows existing revenue.
Lead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships.
Identify, develop, and close new opportunities within assigned accounts to support a land and expand strategy.
Create accurate proposals, statements of work, and other client facing documents that support your sales process and drive deal momentum.
Build meaningful, trusted relationships with key contacts to deepen engagement and position Absorb as a strategic partner.
Manage your sales pipeline with accuracy and accountability, reporting monthly and quarterly to ensure full visibility across the business.
Become an expert in Absorb’s subscription models so you can confidently address client questions and guide renewal and expansion conversations.
Participate in team meetings and collaborative projects that help improve sales processes and overall performance.
Develop strong internal partnerships across Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported.
Stay current on product releases, training sessions, and industry insights to maintain strong product knowledge and credibility with customers.

What you’ll bring:

Post-secondary degree (preferably in business or a related field)
1-2 years of experience successfully managing client relationships and driving revenue growth through upselling
Very strong time management and organizational skills
Very strong verbal and written communication skills
Outgoing and personable nature with a sales driven attitude, strong team player
Ability to thrive in a dynamic, fast-paced environment that changes constantly

Additional preferred qualifications:

SaaS (or Technology) sales experience
Experience working with a global client base
Strong MS Office skills – primarily Excel and PowerPoint
Fluency in additional languages
Experience working with industry tools such as Salesforce

Technologies we use:

AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Apply About employer

More about this job

Responsibilities

The Account Manager will drive revenue growth by managing a book of business, focusing on customer retention, upsells, and cross-sells. They are responsible for leading contract renewals, building trusted client relationships, and collaborating across internal teams to support the full client lifecycle.

Requirements

Candidates must have a post-secondary degree and 1-2 years of experience in client relationship management and revenue growth. Strong communication, organizational skills, and a sales-driven attitude are essential for success in this fast-paced environment.

Skills

Account management
Upselling
Cross-selling
Revenue growth
Contract renewals
Sales pipeline management
Time management
Organizational skills
Verbal communication
Written communication
SaaS sales
Salesforce
Excel
PowerPoint

Benefits

Health and wellness benefits
Retirement savings programs
Bonus plans
Generous time off
Medical and dental benefits
New hire equipment allowance
Monthly flex allowance
Career growth opportunities
Internal mobility
DE&I programs

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Andrew Nelmes

Keywords

Account Management
SaaS
Salesforce
Gong
Gainsight
Zendesk
Calendly
Zoom
Teams
Adobe Acrobat
Annual Recurring Revenue
Net Dollar Retention
Upselling
Cross-selling
Client Lifecycle
Subscription Models
Strategic Learning Systems
AI-driven
Learning Management System
Customer Success
Product Knowledge
Proposal Writing
Statement of Work
Sales Pipeline
Remote-first

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