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Added 1 min ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC
- Full-time
…Vancouver or Toronto. In this role, you will report to the Director, Information…
Added 1 min ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Montreal, QC
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 1 min ago
CC
Shopper Marketing Specialist (12-month contract)- (Hybrid)
Carlton Cards
Mississauga, ON
- Contract
…through marketing metrics and analysis! You will report to the Director, Marketing and…
Added 1 min ago
UW
Marketing Coordinator
United Way British Columbia
Kelowna, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 1 min ago
AC
Power BI Specialist
Amphenol Communications Solutions
Markham, ON
- Full-time
…dashboards and reports for executive leadership, marketing, finance, customer service and global operation. The specialist will translate business priorities into trusted insights that…
Added 17 mins ago
FH
Business Support Assistant
Fraser Health
Surrey, BC
- Full-time
Bring your positive energy and commitment to excellent customer service to this dynamic and rewarding role, where you’ll have the opportunity to make a meaningful contribution while…
Added 31 mins ago
CW
Service Technician
Canadian Water Technologies Ltd.
Vancouver, BC
- $30 to $35 CAD / hour
- Full-time
As a Service Technician, you will report to the Director of Operations. You will support installation, commissioning, optimization, and service of high-purity process water treatment…
Added 31 mins ago
I
Product Operations Manager
Indigo
Regina, SK
- $50,000 CAD / year
- Full-time
…community connection and brand affinity while delivering a customer-centric experience that drives sales, engagement, loyalty, and…
Added 31 mins ago
C
Director, Strategic Partnerships
Clutch
Toronto, ON
- Full-time
…Product, Vehicle Acquisition, Operations, Finance, Legal and Customer…
Added 31 mins ago
TP
Associate Director, Software Engineering
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 31 mins ago
IF
Director - Governance & Client Account Management
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
…planning and execution of the overall client service delivery experience in collaboration with all internal and external clients to oversee the delivery of superior customer service in…
Added 31 mins ago
T
Manager, Growth Engineering
TransAlta
Calgary, AB
- Full-time
We’re looking for a Manager, Growth Engineering to join our Growth team on a full-time basis. Reporting to the Director, Development, you will establish and lead an integrated Growth…
Added 31 mins ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Calgary, AB
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 46 mins ago
DG
Operations Supervisor - Event Facilities Services
Dexterra Group
Halifax, NS
- Full-time
…will work closely with the Event Services Coordinator, Site Director, and venue operations teams to ensure the facility remains clean, safe, and…
Added 46 mins ago
RT
Client Success Manager
Rivercity Technology Services Ltd.
Saskatoon, SK
- Full-time
Spot new ways to help and partner with our Director of Sales to bring them forward
Added 1 hour ago
SS
Director of Communications - Bilingual French/ English
Summit Search Group
Toronto, ON
- $120,000 to $150,000 CAD / year
- Full-time
The Director, Communications is a dynamic and influential leader who brings together public safety, communications, stakeholder engagement, and government relations to create meaningful…
Added 1 hour ago
RH
Marketing Manager
Robert Half
Calgary, AB
- Full-time
Lead demand generation initiatives by developing and optimizing campaigns, customer journeys, lead nurturing programs, and pipeline management processes that drive qualified leads and…
Added 1 hour ago
UW
Marketing Coordinator
United Way British Columbia
Burnaby, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 1 hour ago
A
Commercial/Sales Account Director I
AMECO
Calgary, AB
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
Added 1 hour ago
PC
Service Management Analyst
Payments Canada
ON · Ontario, Canada
- $73,500 to $122,500 CAD / year
- Full-time
Participate in and perform technical activities and customer services, which involve providing technical solutions to Analysts and clients, monitoring systems, developing reports, and…
Added 1 hour ago
CG
Manager, Sales Governance and Operations
Calian Group
Ottawa, ON
- Full-time
Working closely with the Director, Sales Governance, you will support executive decision-making through operational analysis, reporting, and business insights. You will play a key role in…
Added 1 hour ago
OD
Inbound and WIP Inventory Coordinator
One Degree Organic Foods
Mission, BC
- Full-time
POSITION: Inbound & WIP Inventory Coordinator REPORTS TO: Director of Manufacturing
Added 1 hour ago
C
Director, Client Onboarding & Service - Bilingual
CIBC
Montreal, QC
- Full-time
…professional, and integrated end-to-end onboarding and service experience. As Director, Client Onboarding & Service, you'll lead a high-performing team responsible for overseeing onboarding…
Added 1 hour ago
TS
Part Time Maintenance Worker
The Salvation Army in Canada
Sudbury, ON
- Part-time
Make purchases and pick-ups as requested by Executive Director and/or designate with Corporate Visa.
Added 1 hour ago
HN
Commercial Manager / Senior Commercial Manager
Horizon New Energy
Calgary, AB
- Full-time
…energy portfolio across Canada. Reporting to Horizon’s Managing Director, you will lead commercial and business development strategy, analysis and execution, evaluating and negotiating…

Absorb

Technical Services Specialist

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Posting language: English
Posted: Oct 29, 2026

Original job description

"Technical Services is one of the most collaborative and energizing teams I’ve ever been part of. We balance deep technical problem-solving with meaningful client partnership, and no one does it alone. On any given day, someone is ready to jump in, share knowledge, or celebrate a win with you. It’s a team that genuinely cares about doing great work and about each other; and that’s why I love showing up every day." - Wyatt Hook – Director, Technical Services

As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system automation. This is an opportunity for someone who enjoys blending client engagement with hands-on technical execution; someone who thrives in complexity; someone who is as comfortable guiding a conversation as they are diagnosing an integration challenge.

You’ll lead technical projects from scoping to delivery, support more advanced integration use cases, and serve as a mentor and subject matter resource to our team. You’ll also help shape how our team works by contributing to process improvements, documentation, and new service offerings.

This role is well suited for someone ready to expand beyond typical support responsibilities and step into deeper ownership, influence, and autonomy.

Do you want to learn more about Absorb from a current employee? Check out the video below:

Absorb Culture - Absorb LMS

What You’ll Do:

Project Leadership & Client Partnership

Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.
Manage integration and data projects end-to-end; ensure timely and high-quality delivery.
Translate complex technical concepts into actionable, client-friendly guidance.
Build strong, trust-based client relationships rooted in clarity, reliability, and service excellence.

Technical Execution & Integration Work

Implement and maintain data imports, exports, and system integrations using Absorb’s technical toolset.
Support and deploy advanced integrations including RESTful APIs, Single Sign On, CRM/HRIS connections, and turnkey integration packages.
Troubleshoot and resolve data challenges; advise clients on best practices in modeling, validation, governance, and integration design.
Contribute technical expertise to BI and analytics conversations, helping clients understand how to structure or leverage their learning data.

Team Contribution & Continuous Improvement

Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Act as a subject matter resource for more complex or high-visibility integration projects.
Lead or contribute to continuous improvement initiatives that elevate our processes, documentation, and client experience.
Partner cross-functionally (Product, Technical Support, Client Success, Engineering, etc.) to solve multi-layered technical and data challenges.

What you'll bring:

Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Demonstrated success in a client-facing technical role with a focus on communication, clarity, and expectation-setting.
Strong understanding of data models, validation, transformation, and system-to-system integration concepts.
Ability to analyze and translate complex business requirements into clear technical approaches and recommendations.
Proven ability to manage multiple projects while maintaining high standards of documentation and service.
Comfortable working independently while collaborating effectively across teams.
Familiarity with AI tools and agents.

Additional Preferred Requirements:

Experience with Zendesk, JIRA, Confluence, and related operational tools.
Experience working with APIs, SSO (SAML/OAuth/OIDC), and SQL.
Familiarity with common CRM and HRIS connectors (Salesforce, ADP, UKG Pro, BambooHR, Dayforce, Workday, etc.).
Exposure to BI tools such as PowerBI, Sisense, or Snowflake.
Second language (French or Spanish) is an asset.

Technologies we use:

Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato, Co-Pilot.

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Apply About employer

More about this job

Responsibilities

You will lead technical integration and data projects from scoping to delivery while maintaining strong client partnerships. Additionally, you will serve as a subject matter expert, mentor team members, and contribute to process improvements and documentation.

Requirements

The role requires at least 2 years of experience implementing integration or data solutions within a SaaS environment. Candidates must possess strong analytical skills, proficiency in data models and APIs, and the ability to communicate complex technical concepts to clients.

Skills

Technical integrations
Data solutions
Cross-system automation
Project leadership
Client partnership
RESTful APIs
Single Sign On
CRM
HRIS
Data modeling
Data validation
BI and analytics
Technical troubleshooting
Documentation
Mentoring
AI tools

Benefits

Retirement savings programs
Bonus plans
Generous time off
Medical benefits
Dental benefits
New hire equipment allowance
Monthly flex allowance

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Wyatt Hook

Keywords

SaaS
Technical Services
Integrations
Data Modeling
RESTful APIs
SSO
SAML
OAuth
OIDC
SQL
MSSQL
CRM
HRIS
Salesforce
ADP
UKG Pro
BambooHR
Dayforce
Workday
PowerBI
Sisense
Snowflake
Zendesk
JIRA
Confluence
Workato
AI
Automation
Project Management
Data Governance

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