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Added 5 mins ago
TS
Healthy Workplace, Absence Partner Specialist (Temporary)
The Salvation Army in Canada
Toronto, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 5 mins ago
H
Global Mining Practice Business Development Leader
HDR
Saskatoon, SK
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 5 mins ago
TT
Inventory Control Specialist /Spécialiste du contrôle des stocks
THORASYS Thoracic Medical Systems Inc.
Montreal, QC
- Full-time
We're looking for a detail-oriented and driven Quality & Inventory Control Specialist to join our team. This role plays a critical part in ensuring that all incoming materials, inventory,…
Added 21 mins ago
UO
Academic Data and Accreditation Specialist, College of Engineering
University of Saskatchewan
Saskatoon, SK
- Full-time
Primary Purpose: Academic Data and Accreditation Specialist, reports to the Programs and Projects Officer in Engineering and provides administrative and data management support. The focus…
Added 21 mins ago
UO
Documentation & Compliance Specialist, Office of the VP (Finance and Services) and CFO
University of Calgary
Calgary, AB
- Full-time
The Office of VP Finance is currently seeking a Full-time Regular Documentation & Compliance Specialist.
Added 21 mins ago
PC
Client Service Associate
PBY Capital
Toronto, ON
- Full-time
…group of investment strategies and delivers ongoing service, support, and investment insight to our clients and their team of investment professionals. Our first partner portfolio manager…
Added 21 mins ago
SL
Accounting Generalist
Supported Lifestyles
Calgary, AB
- $53,841.82 to $64,661.44 CAD / year
- Full-time
We take pride in creating a culture of care in every interaction and communication - whether with the individuals we support or with our colleagues. As part of our administration team,…
Added 21 mins ago
H
Global Mining Practice Business Development Leader
HDR
Calgary, AB
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 21 mins ago
SC
AI Enablement Specialist
Smart Circle International
Richmond Hill, ON
- $90,000 to $100,000 USD / year
- Full-time
Job Details: Job Location: Toronto Office - Richmond Hill, ON, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $90000.00 - $100000.00Salary/year, Job Category: IT…
Added 21 mins ago
Renewal Retention Specialist
Talent Acquisition Team at Westland Insurance. Text reply only.
Regina, SK
Westland Insurance Group Ltd. is growing and has a new opportunity for a Renewal Retention Specialist at our office in Regina, SK. Do you love to talk about insurance and provide…
Added 21 mins ago
YG
Director of Housing
Yuułuʔiłʔatḥ Government
Ucluelet, BC
- Full-time
Lead and coach assigned staff; support consistent performance management and professional development.
Added 36 mins ago
ON
Labour Relations Officer - Servicing
Ontario Nurses' Association
ON · Sudbury, ON
- Full-time
ONA is seeking a Labour Relations Officer (Servicing) to join our Sudbury office. This posting is for an existing vacancy. This position will report to the Regional Manager, Contract…
Added 51 mins ago
(W
Field Specialist
(WIS) Wellbore Integrity Solutions
Paradise, NL
- Full-time
Provide front line support to customer during operations
Added 51 mins ago
BA
People & Culture Coordinator
B+H Architects
Toronto, ON · B+H Canada Toronto
- Full-time
Headquartered in Singapore, the Group brings together specialist businesses across architecture, engineering, design and consultancy, including AETOS, Atelier Ten, B+H, KTP, Prostruct,…
Added 51 mins ago
SJ
People & Culture Coordinator
Surbana Jurong Group
Toronto, ON · B+H Canada Toronto
- Full-time
Headquartered in Singapore, the Group brings together specialist businesses across architecture, engineering, design and consultancy, including AETOS, Atelier Ten, B+H, KTP, Prostruct,…
Added 51 mins ago
D
Marketing Operations Analyst
D2L
Canada
- Full-time
Act as the internal champion for the platforms you own or support: train teams, create documentation and playbooks, and run office hours
Added 51 mins ago
TC
Specialist, Travel Media Relations
Tourism Calgary
Calgary, AB
- Full-time
Mondays and Fridays are optional work-from-home days, though in-office attendance may be required to support business and meeting needs.
Added 51 mins ago
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Principal Specialist, Product Design
RTX
Waterloo, ON
- Full-time
Raytheon Waterloo is seeking a Principal Specialist, Product Design to be part of the team supporting legacy and Next Generation Airport Traffic Control (ATC) programs. The candidate will…
Added 51 mins ago
M
Marketing & Communications Specialist
MademoiselleJules
Montreal, QC
- Full-time
We’re looking for a creative, organized, and proactive Marketing & Communications Specialist to help grow our brand and bring our marketing initiatives to life.
Added 51 mins ago
GR
Data Services Specialist
Global Relay
Vancouver, BC
- Full-time
We are looking for a tech-savvy, detail-oriented individual to join our Data Services team as a Data Services Specialist. As the Data Services Specialist, you will support our Client…
Added 1 hour ago
EP
Intermediate IT Service Desk Analyst
Eupraxia Pharmaceuticals Inc.
Vancouver, BC
- Full-time
…join our growing team in Vancouver. As a frontline technical support specialist, you will provide exceptional Tier 1 and Tier 2 support to our internal employees and…
Added 1 hour ago
BS
Bilingual Client Solutions Specialist
Bilingual Source
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
…company in Mississauga. They need a bilingual Client Solutions Specialist who can support corporate clients in French and English, with written French as a core part of the work.…
Added 1 hour ago
IG
Bilingual Payroll Specialist
Insight Global
Montreal, QC
- $60,000 to $75,000 CAD / year
- Full-time
We are seeking a detail-oriented Payroll Specialist to support the accurate and timely processing of payroll while delivering exceptional service to clients and employees. This role is…
Added 1 hour ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
Victoria, BC
- Full-time
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as…
Added 1 hour ago
FC
Investment Advisor
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Hamilton, ON
- Full-time
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Absorb

Technical Services Specialist

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Posting language: English
Posted: Oct 29, 2026

Original job description

"Technical Services is one of the most collaborative and energizing teams I’ve ever been part of. We balance deep technical problem-solving with meaningful client partnership, and no one does it alone. On any given day, someone is ready to jump in, share knowledge, or celebrate a win with you. It’s a team that genuinely cares about doing great work and about each other; and that’s why I love showing up every day." - Wyatt Hook – Director, Technical Services

As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system automation. This is an opportunity for someone who enjoys blending client engagement with hands-on technical execution; someone who thrives in complexity; someone who is as comfortable guiding a conversation as they are diagnosing an integration challenge.

You’ll lead technical projects from scoping to delivery, support more advanced integration use cases, and serve as a mentor and subject matter resource to our team. You’ll also help shape how our team works by contributing to process improvements, documentation, and new service offerings.

This role is well suited for someone ready to expand beyond typical support responsibilities and step into deeper ownership, influence, and autonomy.

Do you want to learn more about Absorb from a current employee? Check out the video below:

Absorb Culture - Absorb LMS

What You’ll Do:

Project Leadership & Client Partnership

Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.
Manage integration and data projects end-to-end; ensure timely and high-quality delivery.
Translate complex technical concepts into actionable, client-friendly guidance.
Build strong, trust-based client relationships rooted in clarity, reliability, and service excellence.

Technical Execution & Integration Work

Implement and maintain data imports, exports, and system integrations using Absorb’s technical toolset.
Support and deploy advanced integrations including RESTful APIs, Single Sign On, CRM/HRIS connections, and turnkey integration packages.
Troubleshoot and resolve data challenges; advise clients on best practices in modeling, validation, governance, and integration design.
Contribute technical expertise to BI and analytics conversations, helping clients understand how to structure or leverage their learning data.

Team Contribution & Continuous Improvement

Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Act as a subject matter resource for more complex or high-visibility integration projects.
Lead or contribute to continuous improvement initiatives that elevate our processes, documentation, and client experience.
Partner cross-functionally (Product, Technical Support, Client Success, Engineering, etc.) to solve multi-layered technical and data challenges.

What you'll bring:

Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Demonstrated success in a client-facing technical role with a focus on communication, clarity, and expectation-setting.
Strong understanding of data models, validation, transformation, and system-to-system integration concepts.
Ability to analyze and translate complex business requirements into clear technical approaches and recommendations.
Proven ability to manage multiple projects while maintaining high standards of documentation and service.
Comfortable working independently while collaborating effectively across teams.
Familiarity with AI tools and agents.

Additional Preferred Requirements:

Experience with Zendesk, JIRA, Confluence, and related operational tools.
Experience working with APIs, SSO (SAML/OAuth/OIDC), and SQL.
Familiarity with common CRM and HRIS connectors (Salesforce, ADP, UKG Pro, BambooHR, Dayforce, Workday, etc.).
Exposure to BI tools such as PowerBI, Sisense, or Snowflake.
Second language (French or Spanish) is an asset.

Technologies we use:

Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato, Co-Pilot.

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

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More about this job

Responsibilities

You will lead technical integration and data projects from scoping to delivery while maintaining strong client partnerships. Additionally, you will serve as a subject matter expert, mentor team members, and contribute to process improvements and documentation.

Requirements

The role requires at least 2 years of experience implementing integration or data solutions within a SaaS environment. Candidates must possess strong analytical skills, proficiency in data models and APIs, and the ability to communicate complex technical concepts to clients.

Skills

Technical integrations
Data solutions
Cross-system automation
Project leadership
Client partnership
RESTful APIs
Single Sign On
CRM
HRIS
Data modeling
Data validation
BI and analytics
Technical troubleshooting
Documentation
Mentoring
AI tools

Benefits

Retirement savings programs
Bonus plans
Generous time off
Medical benefits
Dental benefits
New hire equipment allowance
Monthly flex allowance

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Wyatt Hook

Keywords

SaaS
Technical Services
Integrations
Data Modeling
RESTful APIs
SSO
SAML
OAuth
OIDC
SQL
MSSQL
CRM
HRIS
Salesforce
ADP
UKG Pro
BambooHR
Dayforce
Workday
PowerBI
Sisense
Snowflake
Zendesk
JIRA
Confluence
Workato
AI
Automation
Project Management
Data Governance

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