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Added 10 mins ago
WI
Civil Engineer
WSP in Canada
Kingston, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 10 mins ago
SQ
District Manager
Sunlife Québec
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
…Leadership team, while generating business results and the overall Client experience within the District. You will report to the Regional Vice President and collaborate with the regional…
Added 10 mins ago
S
Protocol Developer
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Collaborate with developers, QC, Product Management, Support, Professional Services, and customers to deliver complete and reliable solutions.
Added 10 mins ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
Partner with People Leaders and People Services Client Partners to understand organizational challenges, strategic priorities, service delivery requirements, and workforce needs.
Added 10 mins ago
NB
Cash Management, Services Officer - National Client Group
National Bank of Canada
Calgary, AB
- Full-time
Client Group, Western Canada, you will serve as a key partner to Treasury
Added 10 mins ago
WI
Lead Mechanical Engineer, Resources
WSP in Canada
Calgary, AB
- Full-time
What if you could redefine what’s possible? With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world…
Added 10 mins ago
NB
Regional Administrative Manager
National Bank of Canada
Calgary, AB
- Full-time
Required skills: Client-focused, Critical Thinking, Decision Making, Diversity & Inclusion, Emotional Intelligence, Learning Agility, Managerial Courage, Mobilization, Partner Development,…
Added 10 mins ago
TI
Translator Banking Sector
TRSB Inc.
Montreal, QC
- Full-time
Work with ambitious people. Solve complex global challenges. Build solutions that move markets. TRSB is a fast-growing, tech-enabled language partner serving enterprise clients across…
Added 10 mins ago
ES
Facility Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Active in Canada and the United States for more than 30 years, Equans Services is the partner of businesses, industries and institutions that want to move towards more connected buildings,…
Added 10 mins ago
AG
Site Labour Relations Advisor
Aecon Group Inc.
Fort Saskatchewan, AB
- Full-time
…believe the most ambitious projects deserve the most committed people. At Aecon, you won’t just build your career - you’ll help build what matters to enable future generations to…
Added 10 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Mississauga, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 10 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 10 mins ago
WI
Experienced Project Planner
WSP in Canada
Calgary, AB
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 10 mins ago
S-
Senior Manager, Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
…accountability, innovative thinking and collaboration, a culture where people feel safe to learn, grow, and contribute while delivering exceptional results for our clients. We believe in…
Added 10 mins ago
S-
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
…dealer in Canada and Mexico and offers a range of products and services in the U.S., Latin America and in select markets in Europe and…
Added 10 mins ago
WI
Lead Mechanical Engineer, Resources
WSP in Canada
Vaughan, ON
- Full-time
What if you could redefine what’s possible? With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world…
Added 10 mins ago
WI
Lead Mechanical Engineer, Resources
WSP in Canada
Markham, ON
- Full-time
What if you could redefine what’s possible? With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world…
Added 10 mins ago
TC
Gen AI Security lead
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 25 mins ago
WI
Junior EIT geotechnical engineering
WSP in Canada
Victoria, BC
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 25 mins ago
TC
M365 (Microsoft) – Tech Lead
Tata Consultancy Services
Vancouver, BC
- Full-time
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT…
Added 25 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Vaughan, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 25 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Toronto, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 25 mins ago
CG
Head of Revenue, Sales and Partnerships
Compass Group Canada
Vancouver, BC
- Full-time
Identify opportunities to deepen client relationships through additional services, upselling, cross-selling and broader CVE capabilities.
Added 25 mins ago
WI
Lead Mechanical Engineer, Resources
WSP in Canada
Kitchener, ON
- Full-time
What if you could redefine what’s possible? With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world…
Added 25 mins ago
WI
Senior Project Engineer
WSP in Canada
AB · Edmonton, AB
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…

Absorb

Technical Services Specialist

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Posting language: English
Posted: Oct 29, 2026

Original job description

"Technical Services is one of the most collaborative and energizing teams I’ve ever been part of. We balance deep technical problem-solving with meaningful client partnership, and no one does it alone. On any given day, someone is ready to jump in, share knowledge, or celebrate a win with you. It’s a team that genuinely cares about doing great work and about each other; and that’s why I love showing up every day." - Wyatt Hook – Director, Technical Services

As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system automation. This is an opportunity for someone who enjoys blending client engagement with hands-on technical execution; someone who thrives in complexity; someone who is as comfortable guiding a conversation as they are diagnosing an integration challenge.

You’ll lead technical projects from scoping to delivery, support more advanced integration use cases, and serve as a mentor and subject matter resource to our team. You’ll also help shape how our team works by contributing to process improvements, documentation, and new service offerings.

This role is well suited for someone ready to expand beyond typical support responsibilities and step into deeper ownership, influence, and autonomy.

Do you want to learn more about Absorb from a current employee? Check out the video below:

Absorb Culture - Absorb LMS

What You’ll Do:

Project Leadership & Client Partnership

Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.
Manage integration and data projects end-to-end; ensure timely and high-quality delivery.
Translate complex technical concepts into actionable, client-friendly guidance.
Build strong, trust-based client relationships rooted in clarity, reliability, and service excellence.

Technical Execution & Integration Work

Implement and maintain data imports, exports, and system integrations using Absorb’s technical toolset.
Support and deploy advanced integrations including RESTful APIs, Single Sign On, CRM/HRIS connections, and turnkey integration packages.
Troubleshoot and resolve data challenges; advise clients on best practices in modeling, validation, governance, and integration design.
Contribute technical expertise to BI and analytics conversations, helping clients understand how to structure or leverage their learning data.

Team Contribution & Continuous Improvement

Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Act as a subject matter resource for more complex or high-visibility integration projects.
Lead or contribute to continuous improvement initiatives that elevate our processes, documentation, and client experience.
Partner cross-functionally (Product, Technical Support, Client Success, Engineering, etc.) to solve multi-layered technical and data challenges.

What you'll bring:

Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Demonstrated success in a client-facing technical role with a focus on communication, clarity, and expectation-setting.
Strong understanding of data models, validation, transformation, and system-to-system integration concepts.
Ability to analyze and translate complex business requirements into clear technical approaches and recommendations.
Proven ability to manage multiple projects while maintaining high standards of documentation and service.
Comfortable working independently while collaborating effectively across teams.
Familiarity with AI tools and agents.

Additional Preferred Requirements:

Experience with Zendesk, JIRA, Confluence, and related operational tools.
Experience working with APIs, SSO (SAML/OAuth/OIDC), and SQL.
Familiarity with common CRM and HRIS connectors (Salesforce, ADP, UKG Pro, BambooHR, Dayforce, Workday, etc.).
Exposure to BI tools such as PowerBI, Sisense, or Snowflake.
Second language (French or Spanish) is an asset.

Technologies we use:

Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato, Co-Pilot.

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

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More about this job

Responsibilities

You will lead technical integration and data projects from scoping to delivery while maintaining strong client partnerships. Additionally, you will serve as a subject matter expert, mentor team members, and contribute to process improvements and documentation.

Requirements

The role requires at least 2 years of experience implementing integration or data solutions within a SaaS environment. Candidates must possess strong analytical skills, proficiency in data models and APIs, and the ability to communicate complex technical concepts to clients.

Skills

Technical integrations
Data solutions
Cross-system automation
Project leadership
Client partnership
RESTful APIs
Single Sign On
CRM
HRIS
Data modeling
Data validation
BI and analytics
Technical troubleshooting
Documentation
Mentoring
AI tools

Benefits

Retirement savings programs
Bonus plans
Generous time off
Medical benefits
Dental benefits
New hire equipment allowance
Monthly flex allowance

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Wyatt Hook

Keywords

SaaS
Technical Services
Integrations
Data Modeling
RESTful APIs
SSO
SAML
OAuth
OIDC
SQL
MSSQL
CRM
HRIS
Salesforce
ADP
UKG Pro
BambooHR
Dayforce
Workday
PowerBI
Sisense
Snowflake
Zendesk
JIRA
Confluence
Workato
AI
Automation
Project Management
Data Governance

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