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Added 13 mins ago
AH
Senior Operating Officer, Northeast Corridor and Site Lead
Alberta Health Services
Fort McMurray, AB
- Full-time
…urban/regional hospital environment is an asset. Leadership, change management, quality improvement, or project management certification. Experience leading large-scale operational,…
Added 13 mins ago
EL
ELYSIS – Directeur(trice), Ressources humaines et Communications / Director, Human Resources & Communications
ELYSIS LP
Montreal, QC
- Full-time
Added 13 mins ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 13 mins ago
A
Electrical Engineer
Actalent
Toronto, ON
- $52 to $72 CAD / hour
- Full-time
Allocate approximately 70% of time to engineering design, technical reviews, and mentoring junior team members, with 30% focused on project coordination, client engagement, and workflow…
Added 13 mins ago
A
System Administrator
Actalent
Vancouver, BC
- $85,000 to $125,000 CAD / year
- Full-time
Lead VMware lifecycle activities, including upgrades, patching, firmware coordination, compatibility review, and capacity planning.
Added 13 mins ago
U
Distribution Supervisor I
UPS
Burlington, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 13 mins ago
G
Conseiller ou Conseillère, Développement des compétences
GIRO
Montreal, QC
- Full-time
…action, advances our impact around the world. Join us and let’s lead the way forward,…
Added 28 mins ago
A
Senior Technical Lead - Remediation
AECOM
Halifax, NS
- $120,000 to $145,000 CAD / year
- Full-time
We’re looking for a Senior Technical Lead – Remediation to join our growing Site Assessment and Remediation team in Halifax, NS. This is an opportunity to help shape and grow our local…
Added 42 mins ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Saskatoon, SK
- Full-time
Lead contractual strategy and risk, including negotiations for major project contracts and Master Services Agreements.
Added 42 mins ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
AB · Edmonton, AB
- Full-time
Lead contractual strategy and risk, including negotiations for major project contracts and Master Services Agreements.
Added 42 mins ago
CC
Technical Support Analyst
Colas Canada Inc.
St. Albert, AB
- Full-time
As a Technical Support Analyst, you will be part of a distributed team of highly skilled professionals who take pride in their technical expertise, problem-solving abilities, and…
Added 42 mins ago
WR
Account Executive
WOW Recruitment
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Lead Client Communication: Run weekly client meetings, provide project updates, manage expectations, and confidently communicate solutions in a professional and proactive way.
Added 42 mins ago
BE
Junior / Intermediate Piping Drafter – 2D
Bluestar Engineering Ltd.
Calgary, AB
- Full-time
Work with the Project Process Lead and/or Senior Designer(s) as required
Added 42 mins ago
Lead Security Project Technician- Calgary
Kandor
Calgary, AB
Lead Security Project Technician: Full Time- Calgary, Travel within Greater Calgary Area| $27-$42/hr + Benefits, Company Vehicle or Vehicle Allowance, and 100% paid certifications and…
Added 42 mins ago
Senior Advisor, Agency Oversight and Freedom of Information
Alcohol and Gaming Commission of Ontario
Toronto, ON
Professional experience in program development, management, and delivery, and/or project management.
Added 58 mins ago
AH
Senior Buyer
Airbus Helicopters
Fort Erie, ON
- Full-time
…Helicopters Canada Limited standards. The Senior Buyer will lead the procurement collaboration across multiple departments, planning, scheduling and monitoring the movement of materials…
Added 58 mins ago
NS
Manager - Primary Health Care
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
The Health Services Manager (HSM), Primary Health Care (PHC) is a member of the leadership team and is responsible for the operation, functioning and quality of the Primary Health Care,…
Added 58 mins ago
B
Facility Services Manager
BGIS
Calgary, AB
- Full-time
Project Management roles to lead and execute projects,
Added 58 mins ago
PX
Senior Interior Designer
Patty Xenos Design Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…contractors. The Senior Interior Designer will mentor junior team members, attend client meetings, and ensure that design solutions align with project goals, budgets, and…
Added 1 hour ago
UW
Marketing Coordinator
United Way British Columbia
Prince George, BC
- $82,100.2 CAD / year
- Full-time
…resourceful and comfortable wearing multiple hats in a small team…
Added 1 hour ago
M
Commissioning Piping Coordinator
Manpower
AB · Edmonton, AB
- Contract
The Piping Commissioning Management Coordinator is a key member of the Construction Management Team and serves as the Owner's field representative and execution leader for all assigned…
Added 1 hour ago
BS
Infusion Nurse - Clinic Lead (RN) - Scarborough, ON / Infirmier(-ère) autorisé(e) - chef de clinique - Scarborough, Ont.
BioScript Solutions
Toronto, ON · Scarborough, ON
- Full-time
…We’re on the hunt for a registered nurse to join our dynamic team of trailblazers at Coverdale Clinics, where passion meets…
Added 1 hour ago
GC
Coordinator, Environment
Glencore Canada
Elkford, BC
- $95,000 to $113,000 CAD / year
- Full-time
To be successful, we are looking for someone with strong leadership abilities, who can excel in a multi-functional team environment with nominal supervision; someone with excellent written…
Added 1 hour ago
BS
Infusion Nurse - Clinic Lead (RN) - Mississauga, ON / Infirmier(-ère) autorisé(e) - chef de clinique - Mississauga, Ont.
BioScript Solutions
Mississauga, ON
- Full-time
…We’re on the hunt for a registered nurse to join our dynamic team of trailblazers at Coverdale Clinics, where passion meets…
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Certification in Patient Safety or completion of a Project Management Program considered an asset

Absorb

Technical Services Specialist

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Posting language: English
Posted: Oct 29, 2026

Original job description

"Technical Services is one of the most collaborative and energizing teams I’ve ever been part of. We balance deep technical problem-solving with meaningful client partnership, and no one does it alone. On any given day, someone is ready to jump in, share knowledge, or celebrate a win with you. It’s a team that genuinely cares about doing great work and about each other; and that’s why I love showing up every day." - Wyatt Hook – Director, Technical Services

As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system automation. This is an opportunity for someone who enjoys blending client engagement with hands-on technical execution; someone who thrives in complexity; someone who is as comfortable guiding a conversation as they are diagnosing an integration challenge.

You’ll lead technical projects from scoping to delivery, support more advanced integration use cases, and serve as a mentor and subject matter resource to our team. You’ll also help shape how our team works by contributing to process improvements, documentation, and new service offerings.

This role is well suited for someone ready to expand beyond typical support responsibilities and step into deeper ownership, influence, and autonomy.

Do you want to learn more about Absorb from a current employee? Check out the video below:

Absorb Culture - Absorb LMS

What You’ll Do:

Project Leadership & Client Partnership

Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.
Manage integration and data projects end-to-end; ensure timely and high-quality delivery.
Translate complex technical concepts into actionable, client-friendly guidance.
Build strong, trust-based client relationships rooted in clarity, reliability, and service excellence.

Technical Execution & Integration Work

Implement and maintain data imports, exports, and system integrations using Absorb’s technical toolset.
Support and deploy advanced integrations including RESTful APIs, Single Sign On, CRM/HRIS connections, and turnkey integration packages.
Troubleshoot and resolve data challenges; advise clients on best practices in modeling, validation, governance, and integration design.
Contribute technical expertise to BI and analytics conversations, helping clients understand how to structure or leverage their learning data.

Team Contribution & Continuous Improvement

Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Act as a subject matter resource for more complex or high-visibility integration projects.
Lead or contribute to continuous improvement initiatives that elevate our processes, documentation, and client experience.
Partner cross-functionally (Product, Technical Support, Client Success, Engineering, etc.) to solve multi-layered technical and data challenges.

What you'll bring:

Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Demonstrated success in a client-facing technical role with a focus on communication, clarity, and expectation-setting.
Strong understanding of data models, validation, transformation, and system-to-system integration concepts.
Ability to analyze and translate complex business requirements into clear technical approaches and recommendations.
Proven ability to manage multiple projects while maintaining high standards of documentation and service.
Comfortable working independently while collaborating effectively across teams.
Familiarity with AI tools and agents.

Additional Preferred Requirements:

Experience with Zendesk, JIRA, Confluence, and related operational tools.
Experience working with APIs, SSO (SAML/OAuth/OIDC), and SQL.
Familiarity with common CRM and HRIS connectors (Salesforce, ADP, UKG Pro, BambooHR, Dayforce, Workday, etc.).
Exposure to BI tools such as PowerBI, Sisense, or Snowflake.
Second language (French or Spanish) is an asset.

Technologies we use:

Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato, Co-Pilot.

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

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More about this job

Responsibilities

You will lead technical integration and data projects from scoping to delivery while maintaining strong client partnerships. Additionally, you will serve as a subject matter expert, mentor team members, and contribute to process improvements and documentation.

Requirements

The role requires at least 2 years of experience implementing integration or data solutions within a SaaS environment. Candidates must possess strong analytical skills, proficiency in data models and APIs, and the ability to communicate complex technical concepts to clients.

Skills

Technical integrations
Data solutions
Cross-system automation
Project leadership
Client partnership
RESTful APIs
Single Sign On
CRM
HRIS
Data modeling
Data validation
BI and analytics
Technical troubleshooting
Documentation
Mentoring
AI tools

Benefits

Retirement savings programs
Bonus plans
Generous time off
Medical benefits
Dental benefits
New hire equipment allowance
Monthly flex allowance

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Wyatt Hook

Keywords

SaaS
Technical Services
Integrations
Data Modeling
RESTful APIs
SSO
SAML
OAuth
OIDC
SQL
MSSQL
CRM
HRIS
Salesforce
ADP
UKG Pro
BambooHR
Dayforce
Workday
PowerBI
Sisense
Snowflake
Zendesk
JIRA
Confluence
Workato
AI
Automation
Project Management
Data Governance

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