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B
Analyst, Engineering Program Management
Bombardier
Dorval, QC
- Full-time
Lead internal and external governances to provide visibility on your project performance to the stakeholders
Added 11 mins ago
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Manager, Project Delivery, Data and Analytics
Desjardins
Montréal-Ouest, QC
- Full-time
…data and analytics sector’s official positioning. As Manager, Project Delivery, Data and Analytics, you contribute directly to the sector’s ability to achieve its priorities and deliver…
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G&
Managing Director
Groom & Associés / Associates
Montreal, QC
- Full-time
Lead change management initiatives and ensure alignment with the Company's values and culture.
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Logistics Coordinator
W3Global
Belleville, ON
- $55,000 to $65,000 CAD / year
- Full-time
…You'll provide accurate information on pricing, orders, and lead times while keeping internal teams and customers aligned every step of the way. If you're highly organized, thrive in a…
Added 11 mins ago
ME
Project Scheduler
Morson Edge (Canada)
Welland, ON
- $70,000 to $90,000 CAD / year
- Full-time
Schedule, coordinate, and lead project planning meetings.
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MH
Professional Engineer (Electrical Engineer)
Manitoba Hydro
Winnipeg, MB
- Full-time
Monitor the progress and review the status of work of external consultants and project design teams involved in turnkey designs using accepted project management procedures and practices.
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Client Services Associate - January 2027
proSapient
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
Understand Client Needs: Understand client briefs, project objectives, and required expertise. Build enough commercial and market context quickly to effectively identify and target the…
Added 11 mins ago
CA
Contract Administrator Lead
Cumulus Architects
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We currently have opportunities for a Contract Administrator Lead interested in making an impact on a diverse range of innovative projects across Canada.
Added 11 mins ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Accuenergy is a fast-growing company at the forefront of the energy management industry. We specialize in providing innovative solutions to help businesses optimize their energy usage,…
Added 11 mins ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Burnaby, BC
- $82,082 CAD / year
- Full-time
…hands-on experience in data collection, analysis, and information management, particularly within the non-profit or social services sector. Your skills in database systems, project…
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NB
Senior Advisor, Governance and Strategic Initiatives
National Bank of Canada
Montreal, QC
- Full-time
Experience in strategy, governance, performance, project and process management, organizational transformation, consulting, or related fields.
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Coordinator, Environment
Glencore
Elkford, BC
- $95,000 to $113,000 CAD / year
- Full-time
Reporting to the Lead, Environment, the Coordinator Environment, Systems is responsible for supporting and coordinating the execution of compliance, regulatory permitting, and internal…
Added 11 mins ago
K
Sr/Lead Expeditor
Kiewit
Calgary, AB
- Full-time
…mentoring responsibilities. You will work within the approved project expediting framework and recommend changes in surveillance, escalation, and resources. Formal staffing, personnel…
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Scheduler
Webuild
Toronto, ON
- Full-time
You will be part of our Connect 6ix project, playing a key role in driving its success and contributing to one of Canada’s most exciting infrastructure projects.
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Commercial/Sales Account Director I
AMECO
Leduc, AB
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
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W
Software Engineer - C++ / Python / Android / Java L1
Wipro
Ottawa, ON
- Full-time
Work with Android-based applications, frameworks, APIs, and system components, as applicable to the project.
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R&D Tax Client Delivery Manager
Boast
Montreal, QC
- Full-time
Familiarity with project management tools (e.g., JIRA, Asana, GitHub, Clickup, Linear, Notion), accounting systems (e.g., QuickBooks, FreshBooks, Oracle NetSuite) and payroll systems…
Added 11 mins ago
SC
Senior Manager – Environmental Design and Approvals
SYSTRA Canada
Toronto, ON
- Full-time
Lead the subject matter expert team tasked to complete Due Diligence work and reporting.
Added 11 mins ago
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Senior Representative, CX Strategy Activation
Toronto Pearson International Airport
Toronto, ON
- Full-time
Experience in customer service program development, project management, operations or customer service.
Added 11 mins ago
5A
Communications Specialist
5468796 Architecture Inc.
Winnipeg, MB
- Full-time
You'll work closely with partners, architects, and project teams to communicate
Added 11 mins ago
WI
Lead Mechanical Engineer, Resources
WSP in Canada
Calgary, AB
- Full-time
Shape the World Around You – As a Lead Mechanical Engineer, you will lead the delivery of complex mechanical and piping engineering for mining and industrial projects across Canada. From…
Added 11 mins ago
DP
Property Manager
Drake Property Management
Hamilton, ON
- $70,000 to $75,000 CAD / year
- Full-time
Drake Property Management is a growing multifamily property management company dedicated to creating well maintained communities where residents feel at home and employees feel supported.…
Added 11 mins ago
AR
Project Manager - Restoration
ARS Responds Canada
Kitchener, ON
- $90,000 to $110,000 CAD / year
- Full-time
If you are ready to take on a dynamic role as Project Manager in a company that values expertise, leadership, and client satisfaction, we would like to hear from you.
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Global Mining Practice Business Development Leader
HDR
Burlington, ON
- Full-time
…detailed design, construction, operations, water and mine waste management, and closure and reclamation. You’ll connect clients with integrated technical, environmental, water, power,…
Added 11 mins ago
H
Global Mining Practice Business Development Leader
HDR
Toronto, ON
- Full-time
…detailed design, construction, operations, water and mine waste management, and closure and reclamation. You’ll connect clients with integrated technical, environmental, water, power,…

Absorb

Technical Services Specialist

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Posting language: English
Posted: Oct 29, 2026

Original job description

"Technical Services is one of the most collaborative and energizing teams I’ve ever been part of. We balance deep technical problem-solving with meaningful client partnership, and no one does it alone. On any given day, someone is ready to jump in, share knowledge, or celebrate a win with you. It’s a team that genuinely cares about doing great work and about each other; and that’s why I love showing up every day." - Wyatt Hook – Director, Technical Services

As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system automation. This is an opportunity for someone who enjoys blending client engagement with hands-on technical execution; someone who thrives in complexity; someone who is as comfortable guiding a conversation as they are diagnosing an integration challenge.

You’ll lead technical projects from scoping to delivery, support more advanced integration use cases, and serve as a mentor and subject matter resource to our team. You’ll also help shape how our team works by contributing to process improvements, documentation, and new service offerings.

This role is well suited for someone ready to expand beyond typical support responsibilities and step into deeper ownership, influence, and autonomy.

Do you want to learn more about Absorb from a current employee? Check out the video below:

Absorb Culture - Absorb LMS

What You’ll Do:

Project Leadership & Client Partnership

Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.
Manage integration and data projects end-to-end; ensure timely and high-quality delivery.
Translate complex technical concepts into actionable, client-friendly guidance.
Build strong, trust-based client relationships rooted in clarity, reliability, and service excellence.

Technical Execution & Integration Work

Implement and maintain data imports, exports, and system integrations using Absorb’s technical toolset.
Support and deploy advanced integrations including RESTful APIs, Single Sign On, CRM/HRIS connections, and turnkey integration packages.
Troubleshoot and resolve data challenges; advise clients on best practices in modeling, validation, governance, and integration design.
Contribute technical expertise to BI and analytics conversations, helping clients understand how to structure or leverage their learning data.

Team Contribution & Continuous Improvement

Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Act as a subject matter resource for more complex or high-visibility integration projects.
Lead or contribute to continuous improvement initiatives that elevate our processes, documentation, and client experience.
Partner cross-functionally (Product, Technical Support, Client Success, Engineering, etc.) to solve multi-layered technical and data challenges.

What you'll bring:

Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Demonstrated success in a client-facing technical role with a focus on communication, clarity, and expectation-setting.
Strong understanding of data models, validation, transformation, and system-to-system integration concepts.
Ability to analyze and translate complex business requirements into clear technical approaches and recommendations.
Proven ability to manage multiple projects while maintaining high standards of documentation and service.
Comfortable working independently while collaborating effectively across teams.
Familiarity with AI tools and agents.

Additional Preferred Requirements:

Experience with Zendesk, JIRA, Confluence, and related operational tools.
Experience working with APIs, SSO (SAML/OAuth/OIDC), and SQL.
Familiarity with common CRM and HRIS connectors (Salesforce, ADP, UKG Pro, BambooHR, Dayforce, Workday, etc.).
Exposure to BI tools such as PowerBI, Sisense, or Snowflake.
Second language (French or Spanish) is an asset.

Technologies we use:

Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato, Co-Pilot.

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

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More about this job

Responsibilities

You will lead technical integration and data projects from scoping to delivery while maintaining strong client partnerships. Additionally, you will serve as a subject matter expert, mentor team members, and contribute to process improvements and documentation.

Requirements

The role requires at least 2 years of experience implementing integration or data solutions within a SaaS environment. Candidates must possess strong analytical skills, proficiency in data models and APIs, and the ability to communicate complex technical concepts to clients.

Skills

Technical integrations
Data solutions
Cross-system automation
Project leadership
Client partnership
RESTful APIs
Single Sign On
CRM
HRIS
Data modeling
Data validation
BI and analytics
Technical troubleshooting
Documentation
Mentoring
AI tools

Benefits

Retirement savings programs
Bonus plans
Generous time off
Medical benefits
Dental benefits
New hire equipment allowance
Monthly flex allowance

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Wyatt Hook

Keywords

SaaS
Technical Services
Integrations
Data Modeling
RESTful APIs
SSO
SAML
OAuth
OIDC
SQL
MSSQL
CRM
HRIS
Salesforce
ADP
UKG Pro
BambooHR
Dayforce
Workday
PowerBI
Sisense
Snowflake
Zendesk
JIRA
Confluence
Workato
AI
Automation
Project Management
Data Governance

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