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Added 7 mins ago
MD
WIC Administrative Assistant - Office & Administrative Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: WIC Administrative Assistant - Office & Administrative Specialist Senior
Added 7 mins ago
TC
IT Asset Specialist
TMC Canada
Montreal, QC
- Full-time
…practical guidance on asset inventory, lifecycle management, software asset management, hardware asset management, cloud assets, configuration data, ownership, reconciliation, data quality,…
Added 7 mins ago
D
Software Solutions Technical Specialist / Spécialiste technique des solutions logicielles
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking a Software Solutions Technical Specialist to join our team in Montreal. In this role, you will serve as a subject matter expert for dormakaba's access control and…
Added 7 mins ago
DC
Technical Support Specialist, Helpdesk
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Support Specialist, Helpdesk, provides information technology (IT) support to all staff for laptops, desktops, printers, operating software, application software, networks,…
Added 7 mins ago
CC
Automotive HVAC product engineer
Crestline Coach Ltd.
Saskatoon, SK
- Full-time
…Saskatoon. This role will serve as Crestline’s subject-matter specialist for automotive HVAC systems and support HVAC design requirements across multiple vehicle-development…
Added 7 mins ago
BS
Middleware Specialist / Infrastructure Engineer
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
Position Overview: As an Engineer Specialist, you will play a critical role in enabling secure, reliable, and scalable technology environments that support key business operations. This…
Added 7 mins ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- $30 USD / hour
- Contract
Software/Technology Experience highly sought!
Added 7 mins ago
A
Business Process Owner & General Accounting Specialist
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
…reporting, and consolidation expertise. Each day, you will support in accounting and reporting matters to business/reporting units through resolution of accounting and reporting questions,…
Added 7 mins ago
KP
Property Management Administrative Assistant
KARE Property Management Group Ltd.
Fort St. John, BC
- Full-time
KARE Property Management Group Ltd. is looking for an organized, dependable assistant to support our Assistant Property Manager & Leasing Specialist. This position combines office…
Added 7 mins ago
FC
Commercial Specialist
FCC Construcción
Toronto, ON
- Full-time
We offer a competitive total rewards package designed to support your health, well-being, and long-term success. Our employees benefit from comprehensive health and wellness coverage,…
Added 8 mins ago
OT
ACE Research & Development Technical Support Specialist
Ontario Tech University
Oshawa, ON
- Full-time
The position is for an R&D Technical Support Specialist with expertise and experience primarily in PLC automation controls OR knowledge in automotive systems. The position will include…
Added 8 mins ago
RP
Microsoft 365 Specialist - SharePoint, Teams
RWC Partners Inc.
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Role Description The Microsoft 365 Specialist - SharePoint, Teams is a contract role that requires some on-site work in the Greater Vancouver Metropolitan Area. This role is responsible for…
Added 8 mins ago
CE
Configuration Management Specialist
Capgemini Engineering
Montreal, QC
- Full-time
…From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join…
Added 8 mins ago
D
Banking Documentation Specialist
Dexian
Montreal, QC
- $25 to $27 CAD / hour
- Contract
We are seeking a detail-oriented and organized Bilingual Banking Operations & Administrative Support Specialist who is fluent in both English and French, with 1–2 years of experience in…
Added 8 mins ago
B
IT Support Specialist
BGIS
Markham, ON
- Full-time
The IT Support Specialist serves as the first point of contact for employees and customers requiring technical assistance. This role is responsible for providing timely, professional, and…
Added 8 mins ago
AL
Spécialiste, expérience employé / Employee Experience Specialist
Axis Lighting
Montreal, QC
- Full-time
The Employee Experience Specialist will work closely with employees and leaders on the production floor to strengthen the employee’s experience, workplace engagement, communication, and…
Added 8 mins ago
M
Kubernetes Engineer (Container security and GKE focus)
Mehbooba
ON · Ontario, Canada
- Contract
Provide guidance and support to developers and operations teams on secure containerization practices, images scanning and runtime protection.
Added 8 mins ago
PV
Information Systems & Technical Support
Patterson Veterinary Supply
Cambridge, ON
- Full-time
Kane Veterinary Supplies is seeking an IT Support Specialist to serve as the primary onsite IT support contact for its Cambridge location. This role provides hands-on support for office and…
Added 8 mins ago
AI
Nuclear Services Technologist
ATS Industrial Automation
Cambridge, ON
- Full-time
The Nuclear Services Specialist supports the operation and maintenance of specialized nuclear automated tooling to ensure its availability, reliability, and performance. This role requires…
Added 8 mins ago
ZI
System Integration Specialist
ZenaTech Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Manage and support IT upgrades and data migration activities.
Added 8 mins ago
AI
Bilingual IVR Automation tester
Apptoza Inc.
Toronto, ON
- Full-time
Candidates should be able to analyze execution results, troubleshoot failed automation runs, distinguish defects from environment issues, and support defect triage.
Added 8 mins ago
GD
Computer Modeling & Simulation Staff Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
- Full-time
Computer Modeling & Simulation Staff Specialist/Engineer P55
Added 8 mins ago
BS
Infrastructure Engineer/ Engineering Specialist/Platform Engineer
Brainhunter Systems Ltd
Toronto, ON
- Contract
As an Engineer Specialist you will play a critical role in enabling secure, reliable, and scalable technology environments that support key business operations. This role focuses on…
Added 8 mins ago
T
General Counsel
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Manage external counsel relationships and legal spend, deciding what should be handled in-house, what requires specialist support, and how to achieve practical, cost-effective outcomes.
Added 8 mins ago
CL
Warehouse Systems & Process Improvement Specialist
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…

Absorb

Technical Services Specialist

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Posting language: English
Posted: Oct 29, 2026

Original job description

"Technical Services is one of the most collaborative and energizing teams I’ve ever been part of. We balance deep technical problem-solving with meaningful client partnership, and no one does it alone. On any given day, someone is ready to jump in, share knowledge, or celebrate a win with you. It’s a team that genuinely cares about doing great work and about each other; and that’s why I love showing up every day." - Wyatt Hook – Director, Technical Services

As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system automation. This is an opportunity for someone who enjoys blending client engagement with hands-on technical execution; someone who thrives in complexity; someone who is as comfortable guiding a conversation as they are diagnosing an integration challenge.

You’ll lead technical projects from scoping to delivery, support more advanced integration use cases, and serve as a mentor and subject matter resource to our team. You’ll also help shape how our team works by contributing to process improvements, documentation, and new service offerings.

This role is well suited for someone ready to expand beyond typical support responsibilities and step into deeper ownership, influence, and autonomy.

Do you want to learn more about Absorb from a current employee? Check out the video below:

Absorb Culture - Absorb LMS

What You’ll Do:

Project Leadership & Client Partnership

Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.
Manage integration and data projects end-to-end; ensure timely and high-quality delivery.
Translate complex technical concepts into actionable, client-friendly guidance.
Build strong, trust-based client relationships rooted in clarity, reliability, and service excellence.

Technical Execution & Integration Work

Implement and maintain data imports, exports, and system integrations using Absorb’s technical toolset.
Support and deploy advanced integrations including RESTful APIs, Single Sign On, CRM/HRIS connections, and turnkey integration packages.
Troubleshoot and resolve data challenges; advise clients on best practices in modeling, validation, governance, and integration design.
Contribute technical expertise to BI and analytics conversations, helping clients understand how to structure or leverage their learning data.

Team Contribution & Continuous Improvement

Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Act as a subject matter resource for more complex or high-visibility integration projects.
Lead or contribute to continuous improvement initiatives that elevate our processes, documentation, and client experience.
Partner cross-functionally (Product, Technical Support, Client Success, Engineering, etc.) to solve multi-layered technical and data challenges.

What you'll bring:

Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Demonstrated success in a client-facing technical role with a focus on communication, clarity, and expectation-setting.
Strong understanding of data models, validation, transformation, and system-to-system integration concepts.
Ability to analyze and translate complex business requirements into clear technical approaches and recommendations.
Proven ability to manage multiple projects while maintaining high standards of documentation and service.
Comfortable working independently while collaborating effectively across teams.
Familiarity with AI tools and agents.

Additional Preferred Requirements:

Experience with Zendesk, JIRA, Confluence, and related operational tools.
Experience working with APIs, SSO (SAML/OAuth/OIDC), and SQL.
Familiarity with common CRM and HRIS connectors (Salesforce, ADP, UKG Pro, BambooHR, Dayforce, Workday, etc.).
Exposure to BI tools such as PowerBI, Sisense, or Snowflake.
Second language (French or Spanish) is an asset.

Technologies we use:

Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato, Co-Pilot.

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Apply About employer

More about this job

Responsibilities

You will lead technical integration and data projects from scoping to delivery while maintaining strong client partnerships. Additionally, you will serve as a subject matter expert, mentor team members, and contribute to process improvements and documentation.

Requirements

The role requires at least 2 years of experience implementing integration or data solutions within a SaaS environment. Candidates must possess strong analytical skills, proficiency in data models and APIs, and the ability to communicate complex technical concepts to clients.

Skills

Technical integrations
Data solutions
Cross-system automation
Project leadership
Client partnership
RESTful APIs
Single Sign On
CRM
HRIS
Data modeling
Data validation
BI and analytics
Technical troubleshooting
Documentation
Mentoring
AI tools

Benefits

Retirement savings programs
Bonus plans
Generous time off
Medical benefits
Dental benefits
New hire equipment allowance
Monthly flex allowance

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Wyatt Hook

Keywords

SaaS
Technical Services
Integrations
Data Modeling
RESTful APIs
SSO
SAML
OAuth
OIDC
SQL
MSSQL
CRM
HRIS
Salesforce
ADP
UKG Pro
BambooHR
Dayforce
Workday
PowerBI
Sisense
Snowflake
Zendesk
JIRA
Confluence
Workato
AI
Automation
Project Management
Data Governance

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