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Added 2 mins ago
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Senior Cybersecurity Specialist Vulnerability Management
TransLink
Vancouver, BC · Greater Vancouver, BC
- $100,080 to $150,120 CAD / year
- Full-time
…supporting policies and standards, the Senior Cybersecurity specialist, Vulnerability Management is a resourceful and forward-thinking subject matter expert, providing senior level of…
Added 2 mins ago
SR
Technical Support Specialist II
Stellar Recruitment Inc.
Vancouver, BC
- $40 to $50 CAD / hour
- Contract
Added 2 mins ago
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Senior IT Support Specialist
Marcon
Vancouver, BC
- $75,000 to $90,000 CAD / year
- Full-time
Marcon is seeking an experienced Senior IT Support Specialist to provide reliable, responsive IT support across our Vancouver office and construction sites throughout the Lower Mainland.…
Added 2 mins ago
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Shopper Marketing Specialist (12-month contract)- (Hybrid)
Carlton Cards
Mississauga, ON
- Contract
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Corporate Investigator
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Montreal, QC
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This leading international manufacturing group is looking for an experienced forensic specialist to cover Internal Corporate Investigations across their diverse business activities around…
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Global Mining Practice Business Development Leader
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- Full-time
Develop business relationships with technology providers, contractors, specialist consultants and other teaming partners that extend HDR’s mining capabilities and market access.
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National Support Specialist, Real Property Management Services
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Ottawa, ON
- Full-time
Reporting to the National Director, Real Property Management Services (RPMS), the National Support Specialist, RPMS, provides integral support to developing and managing the rollout of RPMS…
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Power BI Specialist
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- Full-time
We are seeking a Power BI Specialist with exceptional hands-on dashboard design and development capabilities to join our IT Applications team. This role will create intuitive, interactive,…
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Artificial Intelligence (AI) Governance Specialist
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Ottawa, ON
- Full-time
We’re looking for an experienced and client-focused AI Governance Specialist to join our team, leading the delivery of our AI governance, digital sovereignty, and education services while…
Added 2 mins ago
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Clinical Nurse Specialist | MHSU
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Kelowna, BC
- Part-time
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Added 2 mins ago
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Wine Club Specialist
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Added 3 mins ago
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Retail Marketing Specialist
Garmin International, Inc.
Cochrane, AB
- Full-time
Garmin Canada has an exciting opportunity for a full-time Retail Marketing Specialist. In this position you will support the execution of retail marketing programs, point-of-sale (POS)…
Added 3 mins ago
Communications Specialist, University Relations
University of Saskatchewan
Saskatoon, SK
The communications specialist provides leadership in the development and implementation of innovative, effective, and reliable communication strategies to advance the reputation,…
Added 32 mins ago
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Senior Manager, Asset Management & Engineering
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- Full-time
Partner with Technical Services to apply required standards, assurance processes, Technical MOC requirement and specialist expertise.
Added 32 mins ago
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Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
Develop business relationships with technology providers, contractors, specialist consultants and other teaming partners that extend HDR’s mining capabilities and market access.
Added 32 mins ago
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Insurance Advisor - Life, Health & Wealth
RBC Insurance
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- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 32 mins ago
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Sourcing Buyer
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Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
This is a great opportunity to step into a Sr Analyst /Specialist-level role, where you’ll have the opportunity to make an impact, contribute to key initiatives, and further grow your…
Added 32 mins ago
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Insurance Advisor - Life, Health & Wealth
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- Full-time
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Added 32 mins ago
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Full Time Youth Mental Health Specialist (COAST)
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We are recruiting for a Full Time Youth Mental Health Specialist. This role is a vital part of our Addictions and Mental Heal Program, working within the Crisis Outreach and Support Team…
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Added 32 mins ago
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Added 33 mins ago
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Client Intake Specialist (Remote – Canada)
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- $40,000 CAD / year
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Added 33 mins ago
Talent Acquisition Specialist
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Markham, ON
Reporting to the Manager, Recruitment Excellence , the Talent Acquisition Specialist (TAS) is responsible for sourcing and selecting top talent to be part of the Bayshore Specialty Rx…
Added 33 mins ago
Co-op/Intern Student - Automation Specialist (January 2027)
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We are recruiting for an Automation Specialist Co-op Student to join our team in Burnaby for an 8- or 12-month co-op term beginning in January 2027. Reporting to the Manager, Projects and…
Added 33 mins ago
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Energy Regulatory & Utilities Law Specialist (U.S. Bar Licensed)
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Absorb

Technical Services Specialist

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Posting language: English
Posted: Oct 29, 2026

Original job description

"Technical Services is one of the most collaborative and energizing teams I’ve ever been part of. We balance deep technical problem-solving with meaningful client partnership, and no one does it alone. On any given day, someone is ready to jump in, share knowledge, or celebrate a win with you. It’s a team that genuinely cares about doing great work and about each other; and that’s why I love showing up every day." - Wyatt Hook – Director, Technical Services

As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system automation. This is an opportunity for someone who enjoys blending client engagement with hands-on technical execution; someone who thrives in complexity; someone who is as comfortable guiding a conversation as they are diagnosing an integration challenge.

You’ll lead technical projects from scoping to delivery, support more advanced integration use cases, and serve as a mentor and subject matter resource to our team. You’ll also help shape how our team works by contributing to process improvements, documentation, and new service offerings.

This role is well suited for someone ready to expand beyond typical support responsibilities and step into deeper ownership, influence, and autonomy.

Do you want to learn more about Absorb from a current employee? Check out the video below:

Absorb Culture - Absorb LMS

What You’ll Do:

Project Leadership & Client Partnership

Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.
Manage integration and data projects end-to-end; ensure timely and high-quality delivery.
Translate complex technical concepts into actionable, client-friendly guidance.
Build strong, trust-based client relationships rooted in clarity, reliability, and service excellence.

Technical Execution & Integration Work

Implement and maintain data imports, exports, and system integrations using Absorb’s technical toolset.
Support and deploy advanced integrations including RESTful APIs, Single Sign On, CRM/HRIS connections, and turnkey integration packages.
Troubleshoot and resolve data challenges; advise clients on best practices in modeling, validation, governance, and integration design.
Contribute technical expertise to BI and analytics conversations, helping clients understand how to structure or leverage their learning data.

Team Contribution & Continuous Improvement

Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Act as a subject matter resource for more complex or high-visibility integration projects.
Lead or contribute to continuous improvement initiatives that elevate our processes, documentation, and client experience.
Partner cross-functionally (Product, Technical Support, Client Success, Engineering, etc.) to solve multi-layered technical and data challenges.

What you'll bring:

Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Demonstrated success in a client-facing technical role with a focus on communication, clarity, and expectation-setting.
Strong understanding of data models, validation, transformation, and system-to-system integration concepts.
Ability to analyze and translate complex business requirements into clear technical approaches and recommendations.
Proven ability to manage multiple projects while maintaining high standards of documentation and service.
Comfortable working independently while collaborating effectively across teams.
Familiarity with AI tools and agents.

Additional Preferred Requirements:

Experience with Zendesk, JIRA, Confluence, and related operational tools.
Experience working with APIs, SSO (SAML/OAuth/OIDC), and SQL.
Familiarity with common CRM and HRIS connectors (Salesforce, ADP, UKG Pro, BambooHR, Dayforce, Workday, etc.).
Exposure to BI tools such as PowerBI, Sisense, or Snowflake.
Second language (French or Spanish) is an asset.

Technologies we use:

Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato, Co-Pilot.

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

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More about this job

Responsibilities

You will lead technical integration and data projects from scoping to delivery while maintaining strong client partnerships. Additionally, you will serve as a subject matter expert, mentor team members, and contribute to process improvements and documentation.

Requirements

The role requires at least 2 years of experience implementing integration or data solutions within a SaaS environment. Candidates must possess strong analytical skills, proficiency in data models and APIs, and the ability to communicate complex technical concepts to clients.

Skills

Technical integrations
Data solutions
Cross-system automation
Project leadership
Client partnership
RESTful APIs
Single Sign On
CRM
HRIS
Data modeling
Data validation
BI and analytics
Technical troubleshooting
Documentation
Mentoring
AI tools

Benefits

Retirement savings programs
Bonus plans
Generous time off
Medical benefits
Dental benefits
New hire equipment allowance
Monthly flex allowance

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Wyatt Hook

Keywords

SaaS
Technical Services
Integrations
Data Modeling
RESTful APIs
SSO
SAML
OAuth
OIDC
SQL
MSSQL
CRM
HRIS
Salesforce
ADP
UKG Pro
BambooHR
Dayforce
Workday
PowerBI
Sisense
Snowflake
Zendesk
JIRA
Confluence
Workato
AI
Automation
Project Management
Data Governance

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