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Added 3 mins ago
TC
Water Resource Engineer
The Corporation of The City of Victoria
Victoria, BC
- Other
Reporting to the Manager of Underground Utilities, the successful candidate will lead a skilled technical team responsible for condition assessment, infrastructure planning, and the…
Added 17 mins ago
KI
FPGA Team Lead (Hybrid)
Kardium Inc.
Burnaby, BC
- $119,000 to $170,000 CAD / year
…To achieve this, we have developed The Globe® Pulsed Field System – we have a fantastic technical team that has developed a product with strong, unique, and customer-valued differentiators…
Added 17 mins ago
A
RAMS Analyst
AtkinsRéalis
Calgary, AB
- Full-time
Reporting to the Systems Assurance Lead, the RAMS Engineer be responsible for performing tasks related to the implementation of Safety & System Assurance program on large-scale projects in…
Added 17 mins ago
S
Senior Manager, Process & Product
SSENSE
Montreal, QC
- Full-time
As the Senior Manager, Process & Product, you will lead a specialized team responsible for shaping SSENSE’s Planning, Merchandising, and Creative platforms. Acting as the critical bridge…
Added 32 mins ago
L
Director, North America Sales, Optical Semiconductors & 3D Sensing
Lumotive
Burnaby, BC
- Full-time
We are seeking a dynamic, hands-on Sales Director to lead and grow Lumotive’s business across North America. Based in Burnaby, BC or Milpitas, CA, you will own the regional revenue plan,…
Added 32 mins ago
C
Full Stack Senior Engineering Lead - Inventory Orchestration
Citi
Mississauga, ON
- Full-time
A Full Stack Senior Engineering Lead - Inventory Orchestration is a senior-level position responsible for leading the solutioning, design, and implementation of microservice-based…
Added 32 mins ago
Application Architect, Scotiabank
Scotiabank
Toronto, ON
…initiatives concurrently. The incumbent should also have a strong technical delivery and technical support background. The individual must thrive on challenge, be proactive and dynamic, and…
Added 32 mins ago
Principle Backup Engineer
Scotiabank
Toronto, ON
…supporting the Bank’s business objectives. This includes ensuring technical directions and options consider the customer, constraints and future enhancements in network communication,…
Added 32 mins ago
Control and Automation Engineer-in-Training
Hatch
Saskatoon, SK
Procurement packages for instrumentation and plant control system equipment (specifications, technical bid evaluation, vendor data review)
Added 1 hour ago
H
Technical Buyer
Héroux-Devtek
QC · Saint-Hubert, QC
- Full-time
Reporting to the Procurement Director, the Technical Buyer is primarily responsible for selecting and establishing the supply chain for landing gear system development projects, ensuring…
Added 1 hour ago
A
Technical Services Specialist
Absorb
Remote, Canada
- Full-time
- Remote
As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system…
Added 1 hour ago
TI
GCP Solutions Architect
Tredence Inc.
Canada
- Full-time
Lead all technical engagements with client IT, security, and governance teams to present architectures, discuss design trade-offs, and secure formal implementation approvals.
Added 1 hour ago
V
Staff Software Developer, Simulation / Développeur(se) logiciel principal(e), Simulation
Vention
Montreal, QC
- Full-time
…integrate, scale and extend MuJoCo inside our digital-twin system, which runs on Kubernetes. You will use your expertise in network and distributed system architecture to scale simulation…
Added 1 hour ago
I
Director, Stations, Planning and Asset Optimization
InnPower
Innisfil, ON
- Full-time
…strategic leadership and governance over InnPower’s station assets, system planning, system operations, and asset optimization functions. This role is accountable for setting long-term…
Added 1 hour ago
ST
Principal Scientist, Neural Biology
STEMCELL Technologies
Vancouver, BC · Canada - BC, Vancouver, Station St, Onsite
- Full-time
…standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer,…
Added 1 hour ago
BC
Project Director, Mission Critical
Broccolini Construction Inc.
Toronto, ON
- Full-time
…through commissioning and operational handover. You are the technical and commercial lead clients trust to…
Added 1 hour ago
CO
Environmental Compliance Coordinator
City of Windsor
Windsor, ON
- Full-time
Serving as the lead for environmental compliance on various engineering assignments. This includes being the 'Qualified Person' for the On-Site & Excess Soil Management as outlined under…
Added 1 hour ago
Senior HSEQ Advisor
CIMIC
Vancouver, BC
Support Sedgman's Quality Management System, including ISO auditing, compliance activities, document reviews and client contractor-management portals.
Added 1 hour ago
Team Lead, Engineering (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Team Lead Engineering (Contract). In this position, you will provide…
Added 1 hour ago
Senior, Cloud Engineering
Scotiabank
Toronto, ON
The Senior, Cloud Engineering role operates within the Cloud Platform Engineering team. This role specializes in Cloud Developer Experience (DevEx) Engineering, focusing on building tools,…
Added 1 hour ago
TT
Software Development Engineer
Teledyne Technologies Incorporated
Edmonton, AB · Canada - Edmonton, AB
- Full-time
Opportunities to lead impactful technical initiatives.
Added 1 hour ago
E
Manager Engineering Gas Pipeline
Enbridge
Toronto, ON
- Full-time
In this role, you will lead a multidisciplinary engineering organization responsible for the design, maintenance, and advancement of pipeline facilities across our gas distribution business…
Added 2 hours ago
Associate, Manufacturing Engineering, Systems - Projects
L3Harris Technologies
ON · Waterdown, ON
This role is an integral part of the Manufacturing Engineering – Systems team that supports the shop floor in testing deliverable WESCAM product. The successful candidate will work to…
Added 2 hours ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
Lead, manage, coach, and motivate a team of multidisciplinary Information Technology leaders and professionals; this includes providing direction, expertise and advice to employees,…
Added 2 hours ago
Operations Technician - Hebron or Hibernia
ExxonMobil
St. John's, NL
At ExxonMobil, our vision is to lead in energy innovations that advance modern living while reducing emissions. As one of the world’s largest publicly traded energy and chemical companies,…

Absorb

Technical Services Specialist

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Posting language: English
Posted: Oct 29, 2026

Original job description

"Technical Services is one of the most collaborative and energizing teams I’ve ever been part of. We balance deep technical problem-solving with meaningful client partnership, and no one does it alone. On any given day, someone is ready to jump in, share knowledge, or celebrate a win with you. It’s a team that genuinely cares about doing great work and about each other; and that’s why I love showing up every day." - Wyatt Hook – Director, Technical Services

As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system automation. This is an opportunity for someone who enjoys blending client engagement with hands-on technical execution; someone who thrives in complexity; someone who is as comfortable guiding a conversation as they are diagnosing an integration challenge.

You’ll lead technical projects from scoping to delivery, support more advanced integration use cases, and serve as a mentor and subject matter resource to our team. You’ll also help shape how our team works by contributing to process improvements, documentation, and new service offerings.

This role is well suited for someone ready to expand beyond typical support responsibilities and step into deeper ownership, influence, and autonomy.

Do you want to learn more about Absorb from a current employee? Check out the video below:

Absorb Culture - Absorb LMS

What You’ll Do:

Project Leadership & Client Partnership

Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.
Manage integration and data projects end-to-end; ensure timely and high-quality delivery.
Translate complex technical concepts into actionable, client-friendly guidance.
Build strong, trust-based client relationships rooted in clarity, reliability, and service excellence.

Technical Execution & Integration Work

Implement and maintain data imports, exports, and system integrations using Absorb’s technical toolset.
Support and deploy advanced integrations including RESTful APIs, Single Sign On, CRM/HRIS connections, and turnkey integration packages.
Troubleshoot and resolve data challenges; advise clients on best practices in modeling, validation, governance, and integration design.
Contribute technical expertise to BI and analytics conversations, helping clients understand how to structure or leverage their learning data.

Team Contribution & Continuous Improvement

Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Act as a subject matter resource for more complex or high-visibility integration projects.
Lead or contribute to continuous improvement initiatives that elevate our processes, documentation, and client experience.
Partner cross-functionally (Product, Technical Support, Client Success, Engineering, etc.) to solve multi-layered technical and data challenges.

What you'll bring:

Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.
Demonstrated success in a client-facing technical role with a focus on communication, clarity, and expectation-setting.
Strong understanding of data models, validation, transformation, and system-to-system integration concepts.
Ability to analyze and translate complex business requirements into clear technical approaches and recommendations.
Proven ability to manage multiple projects while maintaining high standards of documentation and service.
Comfortable working independently while collaborating effectively across teams.
Familiarity with AI tools and agents.

Additional Preferred Requirements:

Experience with Zendesk, JIRA, Confluence, and related operational tools.
Experience working with APIs, SSO (SAML/OAuth/OIDC), and SQL.
Familiarity with common CRM and HRIS connectors (Salesforce, ADP, UKG Pro, BambooHR, Dayforce, Workday, etc.).
Exposure to BI tools such as PowerBI, Sisense, or Snowflake.
Second language (French or Spanish) is an asset.

Technologies we use:

Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato, Co-Pilot.

Are you ready to become an Absorber?

What we offer:

Fully remote-first work with flexible work arrangements 🏡

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

Endless opportunity for career growth and internal mobility 🌱

Employee driven DE&I programs 🫶

Who are we?

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

We achieve exceptional results by genuinely caring about each other and the work we do

We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

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More about this job

Responsibilities

You will lead technical integration and data projects from scoping to delivery while maintaining strong client partnerships. Additionally, you will serve as a subject matter expert, mentor team members, and contribute to process improvements and documentation.

Requirements

The role requires at least 2 years of experience implementing integration or data solutions within a SaaS environment. Candidates must possess strong analytical skills, proficiency in data models and APIs, and the ability to communicate complex technical concepts to clients.

Skills

Technical integrations
Data solutions
Cross-system automation
Project leadership
Client partnership
RESTful APIs
Single Sign On
CRM
HRIS
Data modeling
Data validation
BI and analytics
Technical troubleshooting
Documentation
Mentoring
AI tools

Benefits

Retirement savings programs
Bonus plans
Generous time off
Medical benefits
Dental benefits
New hire equipment allowance
Monthly flex allowance

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Wyatt Hook

Keywords

SaaS
Technical Services
Integrations
Data Modeling
RESTful APIs
SSO
SAML
OAuth
OIDC
SQL
MSSQL
CRM
HRIS
Salesforce
ADP
UKG Pro
BambooHR
Dayforce
Workday
PowerBI
Sisense
Snowflake
Zendesk
JIRA
Confluence
Workato
AI
Automation
Project Management
Data Governance

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