Jobs in Canada

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Added 30 mins ago
PF
Functional Analyst
PEOPLE FORCE CONSULTING INC
Quebec, QC
- Contract
This is a hybrid position, requiring the candidate to work onsite at the client's Montreal office 1–2 days per week · Il s’agit d’un poste hybride nécessitant une présence dans les bureaux du client à Montréal, 1 à 2 jours par semaine
Added 30 mins ago
MP
Senior Cyber Security Engineer - IAM
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $115,000 to $125,000 CAD / year
- Full-time
Responsible for leading major IAM platform transformation, shaping enterprise security strategy, driving Zero Trust adoption, and leading identity, cloud, network, data protection, and AI…
Added 1 hour ago
LI
Back End Developer
LanceSoft, Inc.
Toronto, ON
- $50 CAD / hour
- Contract
Familiarity with Azure Kubernetes Service (AKS) and related cloud-native platform components.
Added 2 hours ago
A
Product Specialist (Cloud Support SME)
Acceldata
Kitchener, ON
- Full-time
At least 2+ years of experience with at least one of the following cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and experience with managing and…
Added 2 hours ago
LT
Cloud Operations Engineer (Senior / Level II)
Lorven Technologies Inc.
Toronto, ON
- Contract
We are seeking an experienced Senior Cloud Operations Engineer with strong hands-on expertise in Microsoft Azure, Terraform, Kubernetes (AKS), and Azure DevOps. The ideal candidate will be…
Added 2 hours ago
W
Software Engineer, Java
Wiraa
Canada
- $80,000 to $85,000 CAD / year
- Full-time
Experience with RESTful APIs, microservices architecture, and cloud platforms (AWS, Azure, GCP)
Added 2 hours ago
LT
Product Engineer(Full Stack) / Senior ProductEngineer
Lorven Technologies Inc.
Toronto, ON
- Contract
Event-Driven & CloudPlatforms: Event Streaming (Apache Kafka) | Containerization (Docker, Kubernetes) | Microsoft Azure Cloud Ecosystem
Added 3 hours ago
A
Senior Database Administrator (SQL Server, Oracle & Azure Cloud)-RQ11860
Amyantek
Toronto, ON
- Contract
Experience managing cloud-hosted or hybrid databases (e.g., Azure SQL, Amazon RDS, Google Cloud SQL) alongside legacy on-premises mainframes and enterprise servers
Added 3 hours ago
NS
Sr Performance Test Engineer- LoadRunner, API & BrowserStack Testing
Nexvant Solutions
Mississauga, ON
- Contract
Cloud performance testing experience on Azure, AWS, or GCP.
Added 3 hours ago
LT
Product Engineer
Lorven Technologies Inc.
Toronto, ON
- Full-time
The Product Engineer (Full Stack) is responsible for designing, building, and maintaining robust, scalable full-stack features for the client's core enterprise Banking Platform.
Added 4 hours ago
LT
CloudOperations Engineer (SENIOR/ LEVEL II)
Lorven Technologies Inc.
Toronto, ON
- Contract
The Cloud Operations Engineer (Senior / Level II) is responsible for deploying, maintaining, and optimizing enterprise Microsoft Azure SaaS infrastructure and platform services for Tier-1…
Added 4 hours ago
SM
RQ11860 – Database Administrator – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 4 hours ago
G
Senior Databricks Data Platform Engineer
Galent
Montreal, QC
- Contract
Job Title: Senior Databricks Data Platform Engineer
Added 6 hours ago
T
Senior Azure DevOps Engineer
Teqfocus
Toronto, ON
- Contract
We are looking for an experienced Senior Azure DevOps & Infrastructure Engineer with strong expertise in CI/CD pipeline development, Microsoft Azure cloud infrastructure, Infrastructure as…
Added 6 hours ago
T
Senior Full Stack AI Developer
Teqfocus
Toronto, ON
- Contract
Experience with cloud platforms such as AWS, Azure, or GCP.
Added 7 hours ago
A
Product Specialist (Cloud Support SME)
Acceldata
Kitchener, ON
- Full-time
At least 2+ years of experience with at least one of the following cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and experience with managing and…
Added 7 hours ago
A
Product Specialist (Cloud Support SME)
Acceldata
Kitchener, ON
- Full-time
At least 2+ years of experience with at least one of the following cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and experience with managing and…
Added 7 hours ago
N
POS Integration & Implementation Engineer – Retail Data
nugget.ai
Mississauga, ON
- Contract
We are seeking an experienced POS Integration & Implementation Engineer to lead technical integrations between Daisy Retail and third-party POS systems.
Added 8 hours ago
A
Product Specialist (Cloud Support SME)
Acceldata
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
At least 2+ years of experience with at least one of the following cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and experience with managing and…
Added 13 hours ago
L
AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
Build and maintain scalable model training pipelines using distributed training frameworks (PyTorch Distributed, Horovod, Ray Train) and cloud ML platforms (SageMaker, Vertex AI, Azure ML)
Added 15 hours ago
Pricing & Monetization Associate
MongoDB
Toronto, ON
This role is a hybrid / in-office role, with approximately three days per week in our New York City Office
Added 16 hours ago
SM
RQ11860 – Database Administrator – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 17 hours ago
M
Gestionnaire des ressources énergétiques / Energy Resource Manager
Microsoft
Quebec, QC
- Full-time
Le Cloud Operations & Innovation (CO+I) de Microsoft est le moteur qui alimente nos services infonuagiques. En tant que gestionnaire de données CO+I, vous jouerez un rôle clé dans la mise…
Added 17 hours ago
M
Swarm Data Platform Solution Engineer
Microsoft
Toronto, ON
- Full-time
As an Swarm Data Platform Solution Engineer (SE), you will play a pivotal role in helping enterprises unlock the full potential of Microsoft’s cloud database and analytics stack across…
Added 17 hours ago
GC
Senior DevOps Engineer - EA Sports Technology
Game Companies
Vancouver, BC
- Full-time
The DevOps team is looking for an experienced DevOps Engineer to join our team. We’re looking for candidates with experience designing, deploying, and operating solutions in a public cloud…

Acceldata

Product Specialist (Cloud Support SME)

Cambridge, ON, Canada
Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Experience: 10+ years of Experience with a highly-scalable, distributed, multi-node environment (50+ nodes).
Posting language: English
Posted: Nov 11, 2026

Original job description

Position Summary:

As a Product Specialist, you will join a team of highly skilled engineers who thrive on tackling new and impactful challenges, shaping the future of Acceldata’s support services. In this collaborative and dynamic environment, you will leverage your business acumen, technical expertise, and interpersonal skills to make a tangible difference for our valued customers. As one of the first Product Specialists, you will play a critical role in creating meaningful solutions while actively listening and empathizing with customers who are navigating complex product issues.

We are looking for someone who can:

Provide Support Services to our Enterprise customers using our flagship Acceldata product suits. This may include assistance provided during the engineering and operations of distributed systems as well as responses for mission-critical systems and production customers.
Manage the day-to-day aspects of support cases, incidents, and escalations.
Ensure issues have the appropriate focus and are resolved as expediently as possible.
Document and record all activity in accordance with both internal and external security standards.
Research, reproduce, troubleshoot, and solve highly challenging technical issues.
Demonstrate the ability to actively listen to customers and show empathy to the customer’s business impact when they experience issues with our products.
Participate in the queue management and coordination process by owning customer escalations, and managing the unassigned queue.
Be involved with and work on other support-related activities - Performing POC & assisting Onboarding deployments of Acceldata & Hadoop distribution products.
Triage, diagnose and escalate customer inquiries when applicable during their engineering and operations efforts.
Collaborate and share solutions with both customers and the Internal team.
Investigate product-related issues both for particular customers and for common trends that may arise.
Study and understand critical system components and large cluster operations.
Differentiate between issues that arise in operations, user code, or product.
Coordinate enhancement and feature requests with product management and the Acceldata engineering team.
Flexible in working in rotational shifts. Participate in a Rotational weekend on-call roster for critical support needs.
Participate as a designated or dedicated engineer for specific customers. Aspects of this engagement translate to building long-term successful relationships with customers, leading weekly status calls, and occasional visits to customer sites.

What makes you the right fit for the position:

10+ years of Experience with a highly-scalable, distributed, multi-node environment (50+ nodes).
At least 2+ years of experience with at least one of the following cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and experience with managing and supporting a cloud infrastructure on any of the 3 platforms.
Docker and Kubernetes configuration and troubleshooting, including Helm charts, storage options, logging, and basic kubectl CLI.
Expertise in Hadoop operations (Zookeeper, HDFS, YARN, Hive).
Authentication and security configuration and tuning (KNOX, LDAP, Kerberos, SSL/TLS, second priority: SSO/OAuth/OIDC, Ranger/Sentry).
Strong troubleshooting skills (in the example, TCP/IP, DNS, File system, Load balancing, database, Java).
Bachelor’s degree in Computer Science or Engineering or equivalent experience.
Excellent communication skills in English (written and verbal).
Prior enterprise support experience in a technical environment - Java troubleshooting, e.g., collection and evaluation of jstacks, heap dumps.

Good to have:

Certification on any of the leading Cloud providers (AWS, Azure, GCP ) and/or Kubernetes
Master’s degree.
Linux, NFS, Windows, including application installation, scripting, basic command line.
Experience working with scripting languages (Bash, PowerShell, Python).
Working knowledge of application, server, and network security management concepts.
Familiarity with virtual machine technologies.
Knowledge of databases like MySQL and PostgreSQL.

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More about this job

Responsibilities

Provide technical support to enterprise customers by managing cases, incidents, and escalations, diagnosing complex issues across cloud and distributed systems, and coordinating resolutions with engineering and product teams. Support onboarding and proof-of-concept deployments, document activity, manage customer escalations, and build long-term customer relationships.

Requirements

Requires 10+ years of experience in highly scalable, multi-node distributed environments and at least two years supporting infrastructure on AWS, Azure, or GCP. Candidates should have expertise in Hadoop, Kubernetes and Docker, security and authentication, Java and systems troubleshooting, and strong English communication skills; a bachelor's degree in Computer Science, Engineering, or equivalent experience is required.

Skills

Cloud Infrastructure Support
Distributed Systems
Hadoop Operations
Kubernetes
Docker
Troubleshooting
Enterprise Customer Support
Incident Management
Escalation Management
Java Troubleshooting
Authentication and Security
Linux
Bash
PowerShell
Python
Communication

Visa sponsorship

Not detected in the job text

Keywords

Acceldata
AWS
Microsoft Azure
Google Cloud Platform
Hadoop
HDFS
YARN
Hive
ZooKeeper
Docker
Kubernetes
Helm
kubectl
Java
Linux
Bash
PowerShell
Python
Kerberos
LDAP
Knox
SSL/TLS
OAuth
OIDC
Ranger
Sentry
TCP/IP
DNS
MySQL
PostgreSQL

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Work requirements

Jobs in Canada