Jobs in Canada

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Added 7 mins ago
XG
DevSecOps Engineer
Xforia Global Talent & Technology Solutions
Mississauga, ON
- Contract
Design and secure scalable distributed systems.
Added 7 mins ago
C
System Integrator
CIMA+
Sudbury, ON · Greater Sudbury, ON
- $67,440 to $92,730 CAD / year
- Full-time
…efficiency, and sustainability of critical infrastructure, systems, and engineering projects. Leveraging expertise in cybersecurity, telecommunications, IT/OT convergence, intelligent…
Added 7 mins ago
IG
Embedded C++ Software Engineer
Insight Global
Montreal, QC
- $60 to $90 CAD / hour
- Contract
Hybrid/Hybride: 4 days a week on site/4 jours par semaine sur site · Ce poste est en présentiel 4 jours par semaine, du lundi au jeudi, dans le secteur de l’Ouest-de-l’Île de Montréal
Added 7 mins ago
NS
Civil Engineer Designer
Next Structural Integrity Inc.
Burlington, ON
- Full-time
Our growing company is seeking energetic, positive, and reliable Civil Engineer to support our Team and Customers.
Added 7 mins ago
C
System Integrator
CIMA+
Guelph, ON
- $67,440 to $92,730 CAD / year
- Full-time
…efficiency, and sustainability of critical infrastructure, systems, and engineering projects. Leveraging expertise in cybersecurity, telecommunications, IT/OT convergence, intelligent…
Added 7 mins ago
LS
Intermediate Instrumentation & Controls Engineer
Lauren Services
Calgary, AB
- Full-time
Lauren is seeking an Intermediate Instrumentation & Controls Engineer with a minimum of 8 years of experience and a valid P.Eng designation. This role involves leading and supporting the…
Added 7 mins ago
LS
Intermediate Instrumentation & Controls Engineer
Lauren Services
Vancouver, BC
- Full-time
Lauren is seeking an Intermediate Instrumentation & Controls Engineer with a minimum of 8 years of experience and a valid P.Eng designation. This role involves leading and supporting the…
Added 7 mins ago
A
Ingénieur En Construction - Construction Engineer
Actalent
Valleyfield, PE
- $48 to $60 CAD / hour
- Contract
Added 7 mins ago
LT
CloudOperations Engineer (SENIOR/ LEVEL II)
Lorven Technologies Inc.
Toronto, ON
- Contract
Our client is looking Cloud Operations Engineer (SENIOR / LEVEL II) for Long Term project in Toronto, ON (Hybrid) Below is the detail requirement.
Added 7 mins ago
Technology - Brokerage Engineering - Senior Data Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 7 mins ago
A
Quality Assurance Specialist/Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project…
Added 7 mins ago
O
Manufacturing Engineer
Orbia
Gravenhurst, ON
- Full-time
Dura-line is hiring for a Manufacturing Engineer in Gravenhurst, Ontario!
Added 22 mins ago
P
Junior Solutions Engineer
Pontosense
Kitchener, ON
- Full-time
…get agencies onto our technology, run integrations with their systems, and stay close to the customer through the life of the account. You bring what you learn back to the product team so…
Added 22 mins ago
C
Senior DevOps Specialist
CIRA
Ottawa, ON
- Full-time
…are passionate about designing secure, reliable and scalable systems through automation, cloud-native technologies and operational best…
Added 36 mins ago
BS
Development Engineer
Bartech Staffing
ON · Ontario, Canada
- $38 to $41 CAD / hour
- Contract
The Development Engineer - Intermediate is responsible for analyzing, developing, and validating transmission and driveline systems and subsystems. This includes owning the driveline system…
Added 36 mins ago
SM
RQ11860 – Database Administrator – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 36 mins ago
KG
Solutions Engineer
Kongsberg Geospatial
Ottawa, ON
- $81,100 to $106,000 CAD / year
- Full-time
…applications including air defense, search and rescue, drone delivery systems, and autonomous vehicle tracking. Our team members make a real impact in people's…
Added 36 mins ago
LS
Ingénieur(e) - Équipements et intégration de procédés
Lock Search Group
Montreal, QC · Greater Montreal Metropolitan Area
- $80,000 to $110,000 CAD / year
- Full-time
Process Equipment & Integration Engineer | Biotechnology
Added 37 mins ago
SS
Ingénieur SIEM / SIEM Engineer
Sky Systems, Inc. (SkySys)
Montreal, QC
- $90 to $95 CAD / hour
- Contract
The candidate must possess the following qualifications:
Added 37 mins ago
XG
Senior Data Engineer
Xforia Global Talent & Technology Solutions
Halifax, NS
- Contract
Position Summary: The Senior Data Engineer leads complex data engineering projects, working on designing data architectures that align with business requirements. This role focuses on…
Added 37 mins ago
G
Senior Databricks Data Platform Engineer
Galent
Montreal, QC
- Contract
Job Title: Senior Databricks Data Platform Engineer
Added 37 mins ago
Data Engineer, Intermediate
Linamar Corporation
Guelph, ON
Please note: candidates must be willing and able to work in-office at least 3 days per week in Guelph, ON · Must have working knowledge with SSIS
Added 52 mins ago
M
Data & Infrastructure Engineer
Mecka
Remote, Canada
- $150,000 to $185,000 CAD / year
- Full-time
- Remote
4+ years as a data, platform, or infrastructure engineer owning production systems end to end.
Added 1 hour ago
Hydraulic Systems Engineer
Vortex Aquatic Structures International Inc.
Pointe-Claire, QC
We're looking for a Hydraulic Systems Engineer to join our Product Engineering team in Pointe-Claire, Montreal.
Added 1 hour ago
C
Development Engineer – Transmission & Driveline (Intermediate)
Collabera
Windsor, ON
- $35 to $41 CAD / hour
- Contract
Must have excellent communication and presentation skills as well as experience with basic PC software (e.g

Acceldata

Product Specialist (Cloud Support SME)

Kitchener, ON, Canada

Full-time

Apply on jobs.lever.co About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 10+ years of Experience with a highly-scalable, distributed, multi-node environment (50+ nodes)
Posting language: English
Posted: Nov 11, 2026

Original job description

ABOUT US

Acceldata is the market leader in Enterprise Data Observability. Founded in 2018 and backed by top investors including Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures, we are a Series-C funded company headquartered in Silicon Valley.

Our Enterprise Data Observability Platform - the first of its kind - helps enterprises build and operate world-class data products by ensuring data is reliable, trusted, and ready to power today’s most critical technologies, including AI, LLMs, Analytics, and DataOps.

Delivered as a SaaS solution, Acceldata is trusted by leading global organizations such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, Oracle, PubMatic, PhonePe (Walmart), Hershey’s, Dun & Bradstreet, and many more.

Position Summary:

As a Product Specialist, you will join a team of highly skilled engineers who thrive on tackling new and impactful challenges, shaping the future of Acceldata’s support services. In this collaborative and dynamic environment, you will leverage your business acumen, technical expertise, and interpersonal skills to make a tangible difference for our valued customers. As one of the first Product Specialists, you will play a critical role in creating meaningful solutions while actively listening and empathizing with customers who are navigating complex product issues.

\nWe are looking for someone who can:

Provide Support Services to our Enterprise customers using our flagship Acceldata product suits. This may include assistance provided during the engineering and operations of distributed systems as well as responses for mission-critical systems and production customers.
Manage the day-to-day aspects of support cases, incidents, and escalations
Ensure issues have the appropriate focus and are resolved as expediently as possible
Document and record all activity in accordance with both internal and external security standards
Research, reproduce, troubleshoot, and solve highly challenging technical issues.
Demonstrate the ability to actively listen to customers and show empathy to the customer’s business impact when they experience issues with our products
Participate in the queue management and coordination process by owning customer escalations, and managing the unassigned queue.
Be involved with and work on other support-related activities - Performing POC & assisting Onboarding deployments of Acceldata & Hadoop distribution products.
Triage, diagnose and escalate customer inquiries when applicable during their engineering and operations efforts.
Collaborate and share solutions with both customers and the Internal team.
Investigate product-related issues both for particular customers and for common trends that may arise
Study and understand critical system components and large cluster operations
Differentiate between issues that arise in operations, user code, or product
Coordinate enhancement and feature requests with product management and the Acceldata engineering team.
Flexible in working in rotational shifts. Participate in a Rotational weekend on-call roster for critical support needs.
Participate as a designated or dedicated engineer for specific customers. Aspects of this engagement translate to building long-term successful relationships with customers, leading weekly status calls, and occasional visits to customer sites

What makes you the right fit for the position:

10+ years of Experience with a highly-scalable, distributed, multi-node environment (50+ nodes)
At least 2+ years of experience with at least one of the following cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and experience with managing and supporting a cloud infrastructure on any of the 3 platforms.
Docker and Kubernetes configuration and troubleshooting, including Helm charts, storage options, logging, and basic kubectl CLI
Expertise in Hadoop operations (Zookeeper, HDFS, YARN, Hive).
Authentication and security configuration and tuning (KNOX, LDAP, Kerberos, SSL/TLS, second priority: SSO/OAuth/OIDC, Ranger/Sentry).
Strong troubleshooting skills (in the example, TCP/IP, DNS, File system, Load balancing, database, Java).
Bachelor’s degree in Computer Science or Engineering or equivalent experience.
Excellent communication skills in English (written and verbal)
Prior enterprise support experience in a technical environment - Java troubleshooting, e.g., collection and evaluation of jstacks, heap dumps

Good to have:

Certification on any of the leading Cloud providers (AWS, Azure, GCP ) and/or Kubernetes
Master’s degree
Linux, NFS, Windows, including application installation, scripting, basic command line
Experience working with scripting languages (Bash, PowerShell, Python)
Working knowledge of application, server, and network security management concepts
Familiarity with virtual machine technologies
Knowledge of databases like MySQL and PostgreSQL

At Acceldata, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status, or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.

#LifeAtAcceldata is all about working with some of the best minds in the industry and experiencing a culture that values an ‘out-of-the-box’ mindset. If you want to push boundaries, learn continuously, and grow to be the best version of yourself, Acceldata is the place to be!

We also believe in providing our employees with the right tools and resources to help them excel at their jobs. We offer:

PTO Plan with unlimited negative balance

RRSP Plan

Up to 100% employer-paid benefit options for health, dental, and vision coverage

Supplemental Benefits

Apple Air Mac Equipment

Office gym access (includes workout equipment, basketball court, and showers)

Becoming part of the team that coined the term “Data Observability”!

Apply on jobs.lever.co About employer

More about this job

Responsibilities

Provide technical support for enterprise customers by troubleshooting complex issues in distributed systems and Hadoop environments. Manage support cases, coordinate escalations, and assist with onboarding deployments while maintaining strong customer relationships.

Requirements

Requires 10+ years of experience with highly-scalable distributed environments and at least 2 years of experience with major cloud platforms. Candidates must possess strong troubleshooting skills in Java and Hadoop operations, along with a bachelor's degree in Computer Science or Engineering.

Skills

Distributed systems
Cloud infrastructure
AWS
Azure
GCP
Docker
Kubernetes
Hadoop
Zookeeper
HDFS
YARN
Hive
Java
Troubleshooting
Technical support
Customer success

Benefits

Unlimited PTO plan
RRSP plan
Health insurance
Dental insurance
Vision coverage
Supplemental benefits
Apple Air Mac equipment
Office gym access

Visa sponsorship

Not detected in the job text

Keywords

Data Observability
SaaS
Distributed systems
AWS
Azure
GCP
Docker
Kubernetes
Helm
Hadoop
Zookeeper
HDFS
YARN
Hive
KNOX
LDAP
Kerberos
SSL/TLS
Java
TCP/IP
DNS
Bash
PowerShell
Python
MySQL
PostgreSQL
Enterprise support
Cloud infrastructure
DataOps
Technical troubleshooting

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Work requirements

Jobs in Canada