Night Auditor
- Kelowna, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Working hours
- 32 hours/week
- Posting language
- English
- Posted
Original job description
←Back to all jobs at Accent Inns Inc.
Night Auditor
Kelowna, BC Full-time $19.50-$21.50/hour
Are You the Duck We are Looking For? Take a gander at this post...
Accent Inns, the hotel with a rubber duck in every room, is searching for a Night Auditor (Full-Time, 32 hours/week) to join our flock of totally unique and fun-loving individuals at our Kelowna location.
Working at Accent Inns is different than working anywhere else, and we don't just say that. We're a family-owned, BC-based hospitality company that LEADS WITH LOVE and our number one metric as a company is the happiness of our staff, who we call our Fam-Jam 'cause we are like family.
Key to our success is living by our four Core Values everyday:
Benefits & Work Perks
We cover 100% of medical and dental premiums, PLUS you get free mental health services. We also have a bunch of Work Perks just for you:
The Rebel Role
As a Nocturnal Night Auditor, you are the night-time Guest Services Agent and you look after guest services, bookkeeping, security, and so many other things.
If this sounds like the job for you, hit that Apply Now button and don't forget to write a note about why you want to work with us!
Check out our awesome Fam-Jam site to learn more - https://joinourfamjam.com/
Don't feel like you meet every requirement? Studies show that women are less likely to apply to roles because they don't match the job posting 100%. If this posting sounds like an exciting opportunity for you, we encourage you to apply.
Our Commitment to Diversity & Inclusion - We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We endeavor to ensure marginalized groups are represented: Black, Indigenous, people of colour, and LBGTQ2S+ communities.
Please visit our careers page to see more job opportunities.
Night Auditor
Kelowna, BC Full-time $19.50-$21.50/hour
Are You the Duck We are Looking For? Take a gander at this post...
Accent Inns, the hotel with a rubber duck in every room, is searching for a Night Auditor (Full-Time, 32 hours/week) to join our flock of totally unique and fun-loving individuals at our Kelowna location.
Working at Accent Inns is different than working anywhere else, and we don't just say that. We're a family-owned, BC-based hospitality company that LEADS WITH LOVE and our number one metric as a company is the happiness of our staff, who we call our Fam-Jam 'cause we are like family.
Key to our success is living by our four Core Values everyday:
- Be Real
- Have Fun
- Make Everything Better
- Have Each Other's Backs
Benefits & Work Perks
We cover 100% of medical and dental premiums, PLUS you get free mental health services. We also have a bunch of Work Perks just for you:
- Free nights at any of our hotels + discounts for friends & family
- Scholarship programs for you and your family
- Gift cards for achieving targets
- Employee purchase program so you can get sweet deals on everything from electronics to linens
- Live your best life program to cover costs for any courses or lessons you're interested in (including post-secondary tuition or even guitar lessons!)
The Rebel Role
As a Nocturnal Night Auditor, you are the night-time Guest Services Agent and you look after guest services, bookkeeping, security, and so many other things.
- You are a night-owl who loves to be awake and alive while the world is sleeping.
- You are our first impression for guests checking in late at night and the lasting impression for early departures.
- You greet each guest with a smile and manage guest complaints about noise, room conditions, or anything else we can help them with.
- You problem solve and have a great sense of humour.
- You love to work alone but value your teammates and communication.
- You have an eye for detail and look for ways to go above and beyond to make guests experiences top notch.
- Availability for overnight shifts (11pm - 7am)
- Able to work at our cousin property Hotel Zed as well
- Previous overnight shift experience preferred
- Fun loving nature
- Easy conversationalist
- Extra-sensory perception to how others are feeling
- Tech-savvy systems expertise
- Multi tasker who doesn't crack under pressure
- An eagle eye for details
- Sleuth-like problem solving skills
- Calm, cool, collected, and confident
- Front desk or guest/customer experience preferred
If this sounds like the job for you, hit that Apply Now button and don't forget to write a note about why you want to work with us!
Check out our awesome Fam-Jam site to learn more - https://joinourfamjam.com/
Don't feel like you meet every requirement? Studies show that women are less likely to apply to roles because they don't match the job posting 100%. If this posting sounds like an exciting opportunity for you, we encourage you to apply.
Our Commitment to Diversity & Inclusion - We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We endeavor to ensure marginalized groups are represented: Black, Indigenous, people of colour, and LBGTQ2S+ communities.
Please visit our careers page to see more job opportunities.
More about this job
Responsibilities
Provide overnight guest services, including welcoming late arrivals, assisting early departures, and resolving guest complaints. Handle bookkeeping and security duties while communicating with teammates and maintaining a high standard of guest experience.
Requirements
Availability for overnight shifts from 11 p.m. to 7 a.m. and the ability to work at both the Kelowna location and Hotel Zed are required. Previous overnight experience is preferred; front desk or guest/customer experience, strong communication, technology skills, attention to detail, and calm problem-solving are also sought.
Skills
- Guest Services
- Front Desk Operations
- Bookkeeping
- Security
- Guest Complaint Resolution
- Problem Solving
- Communication
- Attention To Detail
- Multitasking
- Working Independently
- Customer Service
- Technology Systems
- Emotional Awareness
- Staying Calm Under Pressure
Benefits
- Medical Insurance
- Dental Insurance
- Mental Health Services
- Free Hotel Nights
- Friends And Family Discounts
- Scholarship Programs
- Gift Cards For Achieving Targets
- Employee Purchase Program
- Course And Lesson Cost Coverage
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Customer Service & Support
- Finance & Accounting
- Security & Safety
Keywords
- Night Auditor
- Hospitality
- Hotel
- Guest Services
- Front Desk
- Overnight Shift
- Bookkeeping
- Security
- Guest Check-In
- Guest Departures
- Complaint Resolution
- Customer Experience
- Problem Solving
- Communication
- Multitasking
- Attention To Detail
- Technology Systems