Adobe Workfront Consultant

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance.  Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration.  With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.  Visit us at: www.accenture.com/song

The Accenture Adobe Business Group. What Accenture does best is UNLEASH the powers of emotion, empathy, and excitement at an enterprise scale to create the best experiences on the planet - for our clients and their customers. Now more than ever, the future belongs to those who ignite and propel the human experience. Those who turn innovation into action. Powered by creativity. Fueled by data and technology. So, it only makes sense that we made ourselves experts at unleashing the power of Adobe, the world’s most advanced customer-experience company. Because by combining passion, data, design thinking, and a dedicated global team of marketers, strategists, and technologists, singularly focused on creating the best experiences, Accenture makes it possible to realize the true potential of the Adobe platform.

Accenture delivers full-stack Adobe solutions for brands that are looking to accelerate business growth through hyper-personalization and connected customer experiences. To deliver this we provide customer strategy, technology implementation, data solutions, business change management, user experience design and development, marketing activation and advanced analytics services to help clients achieve rapid time-to-value from Adobe technology.

Job Description:

We’re looking for an Adobe Workfront expert to join our team in a solution consulting and implementation role to help clients adopt Adobe Workfront and support business transformation. This is a hands-on configuration and consulting role requiring strong platform knowledge, sound judgment in ambiguous situations, and the ability to translate client business needs into well-structured Workfront solutions with a high degree of independence.

The Work:

This role will include hands-on delivery of Workfront solutions across a range of client engagements - from new implementations to assessments of existing environments, ongoing administration, and end-user training. Depending on engagement and phase, this will include:

• Providing best practice guidance on Adobe Workfront to clients and internal teams, and making confident configuration decisions that align with long-term client goals.
• Designing, building, and configuring Workfront functionality to meet business process and application requirements with limited oversight.
• Leading discovery sessions with clients and applying process design principles to define practical, scalable solutions.
• Collecting Workfront requirements and assessing them against client business processes to identify gaps and opportunities.
• Configuring Adobe Workfront objects including custom forms, project templates, programs, portfolios, reports, dashboards, approval processes, milestones, email notifications, statuses, job roles, teams, groups, companies, expense types, layout templates, filters, views, groupings, and more.
• Managing client expectations and maintaining clear communication across workstreams during delivery.
• Working cross-functionally with project stakeholders as part of a broader delivery team.
• Coordinating acceptance testing and driving issue resolution through to completion.

Required Qualifications:

• 3+ years of experience leading Workfront implementations in a consultancy or Workfront system administration capacity
• 2+ years of experience independently configuring and optimizing Workfront environments to meet complex business requirements
• Strong communication and client engagement skills with the ability to lead discovery sessions and manage stakeholder expectations during delivery
• Adobe Workfront certification or equivalent credential, or active pursuit of same
• Bachelor’s degree or equivalent (minimum 8 years work experience). If Associate’s degree, minimum 4 years work experience required.

• English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

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Preferred Qualifications:

• Adobe Experience Cloud certification in one or more of the following: Workfront, Adobe Campaign, Adobe Experience Platform, Adobe Marketo, or Adobe Analytics
• Experience configuring integrations and automations using Workfront Fusion
• Demonstrated experience owning a client workstream or managing a small engagement independently
• Familiarity with digital marketing, campaign planning, creative operations, or UX disciplines
• Strong organizational and problem-solving skills with a track record of delivering quality outcomes in fast-moving client environments

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.