Adobe Workfront Solution Architect Lead

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance.  Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration.  With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.  Visit us at: www.accenture.com/song

Accenture Adobe Business Group. What Accenture does best is UNLEASH the powers of emotion, empathy, and excitement at an enterprise scale to create the best experiences on the planet - for our clients and their customers. Now more than ever, the future belongs to those who ignite and propel the human experience. Those who turn innovation into action. Powered by creativity. Fueled by data and technology. So, it only makes sense that we made ourselves experts at unleashing the power of Adobe, the world’s most advanced customer-experience company. By combining passion, data, design thinking, and a dedicated global team of marketers, strategists, and technologists, singularly focused on creating the best experiences, Accenture makes it possible to realize the true potential of the Adobe platform.

Job Description:

Accenture delivers full-stack Adobe solutions for brands that are looking to accelerate business growth through hyper-personalization and connected customer experiences. To deliver this and to help clients achieve rapid time-to-value from Adobe technology, we provide customer strategies, technology implementations, data management and storage solutions, business change management, user experience design and development, marketing activation and advanced analytics services.

We’re looking for an Adobe Workfront expert to join our team in a solution consulting role to help clients adopt the Adobe Marketing Cloud and support business transformations. This is a combined pre-sales and solution leadership role requiring a high level of technical platform knowledge, prior consulting experience, and the ability to lead complex, multi-stakeholder programs and senior client relationships.

Our Workfront Solutions Lead contributes to the business in three main areas:

• Pre-sales Support - Working closely with our growth, alliances, and client service teams to help accelerate the sales process and onboard clients. This will include defining marketing technology strategies & solutions, roadmaps, budgets; as well as, writing proposal and SoWs.
• Solution Leadership – Working with our clients in an advisory capacity to help them define solutions and accelerate delivery as a product owner, or work in support of a client product owner on large scale implementations and transformation programs.
• Internal Capability Enablement – Working with our internal teams to help accelerate practice growth through knowledge sharing, service definition, training, and partner certification.

The Work

This role will include hands-on delivery of solutions. As a solution lead you will act as a product owner, or work in support of a client product owner on large scale implementations and change management programs. Accountable to a program leadership team you will be responsible for the successful delivery of Workfront implementations as well as business enablement/change management programs. To help our teams achieve successful outcomes, you will need to maintain momentum across complex, multi-stakeholder engagements, make confident solution calls when requirements are ambiguous, and take personal ownership of delivery outcomes. Depending on engagement and phase, this will include:

• Defining functional and technical solution architecture and working with project managers to shape the overall delivery approach.
• Contribute to large scale programs that extend beyond Workfront or marketing technologies; such as, data platforms, analytics, experience platforms, creative/production services etc.
• Support new business qualification so that we are focusing on the right types of opportunities.
• Providing pre-sales support for growth and client services teams including proposal writing, pitch delivery, and writing statements of work.
• Leading multiple client engagements simultaneously while maintaining a high quality of work and client relationships.
• Leading/supporting new Workfront implementations, from discovery through deployment.
• Assessments of existing Workfront implementations and creating roadmaps for future development/refinement.
• Owning business objectives and requirements during delivery and coordination of dependencies and priorities across multiple teams.
• Organizing and facilitating discovery and requirement capture workshops.
• Working with strategy and planning teams to define marketing activation use cases that leverage solution capabilities and best practices.
• Writing Business Requirement Documents (BRD), Epics and Stories. Managing & administering Workfront environments and providing training on Workfront functionality
• Managing and administering Workfront environments and providing training on Workfront functionality.

Required Qualifications

• 6+ years of experience in marketing technology, creative operations, or content operations architecture
• 4+ years of hands-on Adobe Workfront configuration and architecture experience at enterprise scale
• Prior consulting experience with a demonstrated track record of leading complex client engagements
• Strong communication and facilitation skills with the ability to lead cross-functional design discussions and engage senior client stakeholders
• Functional knowledge of Workfront Fusion for cross-platform automation and workflow orchestration
• Adobe Certification: Workfront Core Developer
• Bachelor’s degree or equivalent (minimum 8 years work experience). If Associate’s degree, minimum 4 years work experience required.
• English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Preferred Qualifications

• Adobe certifications: Workfront Fusion, AEM Assets Developer, or Adobe Experience Platform
• Proficiency with REST APIs, JSON, and webhook-based integrations
• Familiarity with content localization workflows and multi-market content operations
• Experience with enterprise SSO, permissions architecture, and content governance frameworks
• Demonstrated experience designing or implementing Adobe Content Supply Chain solutions (Workfront + AEM + Creative Cloud)
• Experience integrating Workfront with creative tools (Adobe Creative Cloud, Frame.io) and downstream activation platforms
• Strong understanding of DAM principles, metadata architecture, and asset lifecycle management within AEM Assets or equivalent

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $99,450 to $209,900

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.