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Added 1 hour ago
DC
Senior Water Resources Engineer
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · Oakville, ON · Toronto, ON · Windsor, ON · North York, ON
- Full-time
Dillon's Water Resources team is seeking a Senior Water Resources Engineer to become an integral part of our multidisciplinary group of professionals. This is your chance to dive into…
Added 2 hours ago
SM
RQ11645 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with demonstrated experience designing, developing, testing, and supporting enterprise web applications and AI-enabled solutions. The…
Added 2 hours ago
SM
RQ11645 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with demonstrated experience designing, developing, testing, and supporting enterprise web applications and AI-enabled solutions. The…
Added 2 hours ago
A
Customer Growth Strategy Consultant
Accenture
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Support growth-related transformation work by connecting platform, data, AI, commerce, service, and operating model initiatives to measurable customer and commercial outcomes
Added 2 hours ago
R
Senior Director, Program Delivery
RBC
Toronto, ON
- Full-time
As a member of RBC Borealis AI, reporting to the VP, Solutions Engineering & Delivery, the Senior Director, Program Delivery will lead the strategic planning, execution, and governance of…
Added 2 hours ago
R
Senior AI/ML Engineer
RBC
Toronto, ON
- Full-time
Preprocess and analyze data to ensure model accuracy and performance.
Added 2 hours ago
R
Senior Software Developer - Offensive AI (Global Security)
RBC
Toronto, ON
- Full-time
…Security Certified Expert (OSCE), Offensive Security Exploit Developer (OSED), Offensive Security Exploitation Expert (OSEE), GXPN, GPEN, GWAPT, or other reputable, technical, and…
Added 2 hours ago
R
Senior Manager, ALM Market Risk
RBC
Toronto, ON
- Full-time
…unique position allows you to add significant value by driving data-informed decisions and implementing innovative solutions that directly impact risk management outcomes. Your insights and…
Added 2 hours ago
R
Lead Full Stack Developer
RBC
Toronto, ON
- Full-time
A Lead Full Stack Developer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and focused on .Net Core and cloud…
Added 2 hours ago
W
AI Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…Workday’s next generation of AI agents. Working within a small, senior, cross-functional pod, you’ll own how models, agent logic, and orchestration layers come together in production -…
Added 4 hours ago
M
AI Business Solutions
Microsoft
Calgary, AB
- Full-time
…transformation leader, helping organizations prepare their data and tenant for AI, embed Copilot into everyday work, and accelerate measurable business value…
Added 5 hours ago
L
Principal Engineer - Retail Systems
lululemon
Vancouver, BC
- Full-time
Serve as a senior technical authority across complex retail platforms, including POS, mobile commerce, endless aisle, enterprise payments, RFID, inventory systems, retail data, and…
Added 7 hours ago
T
Senior Business Analyst – Data Management & Enablement
TD
Toronto, ON
- Full-time
The Senior Business Analyst supports enterprise data management initiatives through data literacy, persona management, communications, reporting, and adoption activities. Working closely…
Added 7 hours ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
The Senior Finance Analyst role provides meaningful financial support to various teams within the CPB Operations, COO & Digital Transformation businesses.
Added 7 hours ago
KI
Co-op/Intern AI Quality, Evaluation & Security
Kinaxis Inc.
Ottawa, ON
- Internship
…supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster,…
Added 7 hours ago
PA
Senior Developer, Data
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Director, Decision Intelligence and Emerging Technologies, the Senior Developer, Data provides technical leadership and hands-on expertise in designing, building, and…
Added 7 hours ago
CI
Analyst, Early Investor Program (September 2027)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…mentorship and coaching from experienced investors, exposure to senior leaders and opportunities to learn alongside your…
Added 7 hours ago
R
VP of Marketing Operations
Revun
Vaughan, ON
- Internship
Revun is a technology company developing a connected software platform for property operations and service-based businesses.
Added 9 hours ago
J
Consultant, Value and Risk Advisory
JLL
Vancouver, BC
- Full-time
…expertise across the commercial real estate spectrum. Globally, the platform appraises more than $3 trillion annually, and we believe that a diverse and inclusive team of professionals is…
Added 10 hours ago
QP
Manager, AI Delivery
QuadReal Property Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…workflows connected to our core platforms. The team is small and senior, spanning AI architecture, engineering, business analysis, program management and business engagement, and it moves…
Added 10 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
Our mission is to provide real-time on-orbit connectivity for critical missions, enabling a new era of data-driven intelligence and innovation. With 33 satellites launched to date, Kepler…
Added 10 hours ago
A
Intermediate Software Engineer
AltaML
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Experience with a cloud platform (Azure, AWS, or GCP) is a plus.
Added 10 hours ago
I
IMPONEXPO BUILDER COHORT
ImpoNexpo
Toronto, ON
- Full-time
You may be a senior engineer, AI researcher, product designer, technical founder, data specialist, research engineer, open-source contributor or an unusually capable emerging talent.
Added 12 hours ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 12 hours ago
K
Assistant Store Manager - Market Mall
Knix
Calgary, AB
- Full-time
Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions

Accenture

Customer Growth Strategy Consultant

Ottawa, ON, Canada
Toronto, ON, Canada
Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

We Are:

Accenture Song, a new breed of agency that is all about the Experience. For us, customer experience is not an add-on; it is foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us at: Accenture Song

You Are:

You are a growth strategist, problem solver, storyteller, and hands-on operator who is energized by helping clients answer hard growth questions.

You are comfortable working through ambiguity, structuring complex business problems, and turning customer, market, competitive, and commercial insight into clear recommendations. You enjoy moving from strategy to execution, shaping growth opportunities, building business cases, supporting executive workshops, and translating ideas into practical roadmaps clients can act on.

You bring experience in consulting, strategy, innovation, startups, venture-building, corporate strategy, or an adjacent field. You are highly comfortable using AI and GenAI tools to improve the speed, quality, and efficiency of your work, and you are curious about how new ways of working can make strategy delivery sharper and more effective.

You will join Accenture Song Canada’s Customer Growth Strategy team, helping deliver client engagements focused on customer-led growth, innovation strategy, growth diagnostics, business case development, customer insight, operating model design, and transformation value realization.

The Work:

Support delivery of customer growth strategy engagements, including growth diagnostics, growth acceleration sprints, opportunity assessments, business cases, and transformation value realization work
Structure ambiguous client problems into clear workplans, hypotheses, analyses, and executive-ready recommendations
Conduct market, customer, competitor, and industry research to identify growth opportunities, risks, demand shifts, and strategic implications
Synthesize qualitative, quantitative, behavioral, market, and digital signals into actionable customer and commercial insights
Develop growth opportunity maps, value pools, prioritization frameworks, customer journeys, value propositions, and strategic roadmaps
Support innovation strategy work, including whitespace identification, new product / service / business concept development, opportunity validation, and growth portfolio prioritization
Build business cases for growth opportunities, including market sizing, value drivers, investment requirements, risks, assumptions, and expected outcomes
Support operating model work for organizations looking to organize, govern, fund, and scale growth more effectively
Design and support client workshops, stakeholder interviews, executive working sessions, and internal strategy sessions
Translate analysis and insight into compelling executive narratives, recommendations, and client-ready materials
Support growth-related transformation work by connecting platform, data, AI, commerce, service, and operating model initiatives to measurable customer and commercial outcomes
Work with senior leaders and cross-functional Accenture teams across Song, Strategy, Technology, Data & AI, Operations, and industry groups
Apply AI tools and new ways of working to improve the speed, quality, and efficiency of research, analysis, synthesis, and content development
Contribute to reusable Customer Growth assets, methods, frameworks, thought leadership, case examples, and practice knowledge
Support business development activities where needed, including account research, opportunity hypotheses, proposal materials, pursuit support, and executive briefing documents
Help ensure deliverables are clear, rigorous, practical, and grounded in measurable client value

Here’s What You’ll Need:

3+ years of relevant experience in consulting, strategy, innovation, startups, venture-building, corporate strategy, or a related field
3+ years experience supporting or leading strategy projects, client workstreams, workshops, analysis, and executive deliverables
3+ years experience conducting market research, customer research, competitive analysis, and strategic synthesis
3+ years experience developing recommendations, roadmaps, business cases, or strategic options for senior stakeholders
Strong ability to work with ambiguity and structure complex business problems
Strong storytelling skills, with the ability to turn analysis into clear, compelling executive narratives
Strong AI adoption and comfort using GenAI tools to improve productivity, quality, and ways of working
Strong written and verbal communication skills
Strong collaboration skills across multidisciplinary teams
Ability to anticipate issues, identify risks, and propose practical solutions
Ability to balance strategic thinking with hands-on delivery
Strong curiosity about customer behavior, market shifts, innovation, AI, and emerging business models
A minimum of a high school diploma or GED/CAEC
English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Bonus Points if You Have:

Eligibility to obtain Security Reliability clearance
University degree
Experience in customer growth, commercial growth, innovation strategy, customer experience, loyalty, B2B growth, B2C growth, or digital transformation
Experience working with AI-enabled research, innovation, strategy, or productivity tools
Experimented with the creation of AI agents and have a portfolio of specific AI agents and AI applications to prove your experience.
Experience developing customer value propositions, growth strategies, business cases, or new product / service concepts
Experience with customer data, commerce, marketing, service, loyalty, or digital product initiatives
Experience supporting large transformation programs and connecting them to business value or customer outcomes
Industry expertise in Retail, Financial Services, Health and Public Sector
Experience designing and facilitating workshops with clients or senior stakeholders
Experience creating reusable methods, frameworks, templates, or thought leadership

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here:

Role Location Hourly Salary Range

British Columbia/Ontario/New Brunswick $33.39 to $57.43

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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More about this job

Responsibilities

The consultant will support customer growth strategy engagements by structuring complex business problems, conducting market research, and developing actionable growth roadmaps. They will also collaborate with cross-functional teams to build business cases and translate analytical insights into compelling executive narratives.

Requirements

Candidates must have at least 3 years of experience in consulting, strategy, or innovation, along with strong skills in market research and strategic synthesis. Proficiency in using AI and GenAI tools to enhance productivity and the ability to work effectively in ambiguous environments are essential.

Skills

Growth Strategy
Consulting
Business Case Development
Market Research
Customer Insight
Innovation Strategy
Data Analysis
GenAI
Strategic Planning
Stakeholder Management
Storytelling
Operating Model Design
Problem Solving
Project Management
Digital Transformation

Visa sponsorship

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Keywords

Growth Strategy
Consulting
Accenture Song
GenAI
Customer Experience
Innovation Strategy
Business Case
Market Research
Competitive Analysis
Operating Model
Digital Transformation
Customer Journey
Value Proposition
Strategic Roadmap
Data Analysis
Transformation
Stakeholder Engagement
Growth Diagnostics
Venture-building
Corporate Strategy
AI Tools
Commercial Insight
Business Development
Retail
Financial Services
Health
Public Sector
Strategy Delivery
Growth Acceleration
Executive Workshops

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