Jobs in Canada

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Added 10 days ago
TC
Junior IT Support Analyst
The Citco Group Limited
Halifax, NS
- Full-time
The IT Junior Support Analyst provides IT infrastructure support for all employees in the local office and within the region. The IT Junior Support Analyst s responsible for resolving…
Added 10 days ago
Market Intelligence Strategic Insights Analyst
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
The Market Intelligence & Strategic Insights Analyst helps turn market, competitor, broker, customer and business information into clear stories that leaders can use to make decisions. The…
Added 10 days ago
DT
Analyst I Consulting
DXC Technology
Toronto, ON
- Full-time
Contribute insights and collaborate with cross-functional teams to achieve project success.
Added 10 days ago
A
Local Technical Support Analyst
Accenture
Vancouver, BC
- Full-time
The Technology Support: Local (LTS) Canada Desktop Support Analyst reports directly to the LTS Canada CS&S Lead and the Canada GU-ITI Lead and has the following Provide workstation support…
Added 10 days ago
R
Senior Configuration Analyst
RBC
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
Proven leadership capability with strong cross-functional collaboration skills
Added 10 days ago
T
Senior Analyst, Enterprise Delivery Orchestration & Reporting
TD
Toronto, ON
- Full-time
Partner with segment, portfolio, finance, risk, technology, operations and change stakeholders to validate information and secure required functional input.
Added 10 days ago
Supply Chain Analyst
Vast auto Distribution
Montreal, QC
The Supply Chain Optimization Analyst is responsible for implementing and improving systems, management tools, and processes specific to the Supply Chain department. This individual will…
Added 10 days ago
VB
Senior Financial Analyst
Vaco by Highspring
Vaughan, ON
- Full-time
Our client is a manufacturing company. They are looking for a Senior Financial Analyst, FP&A who will be responsible for supporting financial planning, forecasting, performance management,…
Added 10 days ago
VT
Senior QA Analyst
Viv Technologies Inc.
Toronto, ON
- Full-time
The Senior QA Analyst is an integral member of the manual Quality Assurance team and is responsible for manual testing of Viv’s web and mobile applications to ensure proper functionality…
Added 10 days ago
L
Production Support Analyst
LTM
Mississauga, ON
- $75,000 to $90,000 CAD / year
- Full-time
Must have qualifications
Added 10 days ago
NB
Senior Analyst Regulatory Data and Integration
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Analyst Regulatory Data and Integration within the IT Capital Markets Delivery team at National Bank means acting as a specialist in regulatory data related to…
Added 10 days ago
E
Financial Data Analyst
EPITEC
Montreal, QC
- Contract
Collaboration: Ability to work effectively within a global, multi-functional team.
Added 10 days ago
PC
Associate System Analyst / Analyste de systèmes associé
Parkland Corporation
Montreal, QC
- Full-time
Added 10 days ago
W
Supervisor
Wellington-Altus
AB · Toronto, ON · Calgary, AB
- Full-time
Designation as Chartered Investment Manager (CIM) or Chartered Financial Analyst (CFA).
Added 10 days ago
Guidewire Business Analyst
Capgemini
Toronto, ON
Gather, analyze, and document business and functional requirements.
Added 10 days ago
T
Sr. Business Systems Analyst (Nodejs, Java and E-signature Platforms)
TD
Toronto, ON
- Full-time
Document business processes, user stories, functional requirements, and acceptance criteria.
Added 10 days ago
B
Risk and Fraud Analyst
BLAZESOFT
Concord, ON
- Full-time
We are looking for a sharp, detail-oriented, and proactive Entry-Level Risk and Fraud Analyst to join our team.
Added 10 days ago
V
Guidewire Business Analyst
ValueMomentum
Markham, ON
- Contract
Must possess good communication and analytical skills
Added 10 days ago
PM
Commercial Analyst
Profound Medical
Mississauga, ON
- $100,000 to $140,000 CAD / year
- Full-time
The Commercial Analyst supports commercial operations across the North American and international markets through data analysis, performance reporting, sales compensation administration,…
Added 10 days ago
AI
Data Analyst- Power BI, Tableau, SQL
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Mississauga, ON
- Full-time
Conduct root cause analysis and present findings to cross-functional teams.
Added 10 days ago
HR
Life Cycle Support Analyst
Hitachi Rail
Toronto, ON
- Full-time
The Life Cycle Support Analyst will leadi a comprehensive life cycle design and optimization of customer solutions for Hitachi Rail’s global CBTC and interlocking projects. Lead the…
Added 10 days ago
A
Pricing & Performance Analyst
Akkodis
Toronto, ON
- $90,000 to $95,000 CAD / year
- Full-time
As part of their continued expansion in Canada, they are seeking a Pricing & Performance Analyst to join a high-impact Product & Pricing team responsible for portfolio performance,…
Added 10 days ago
GS
Analyste d'affaires système (BSA) Guidewire ( Senior)
Groupe SII
Montreal, QC
- Full-time
Act as a liaison between business and technology teams to gather, analyze, and document business and functional requirements.
Added 10 days ago
BF
Analyste, soutien logistique intégré (SLI)/Integrated Logistic Support (ILS) Analyst
Bell Flight
Mirabel, QC
- Full-time
Added 10 days ago
Consultant Business Systems
HSBC Global Services Limited
Toronto, ON
Work closely with the Team Lead/ Business Analyst/ Project Manager, assisting with the requirements gathering process and support business user’s queries

Accenture

Local Technical Support Analyst

Vancouver, BC, Canada

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $24.45 to $48.49 · Full-time

Apply on accenture.wd103.myworkdayjobs.com About employer

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Job details

Pay: Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $24.45 to $48.49
Job type: Full-time
Experience: 1- 2 Years of experience in a Customer Service-related role
Posting language: English
Posted: Nov 3, 2026

Original job description

Accenture’s Infrastructure Engineering (IE) practice is dedicated to strategically solving our client’s cloud services, data center, digital workplace and operating model IT transformation challenges. We create predictability for technology intensive environments by applying proven engineering concepts and practices for long-term solutions. Our team consists of visionary infrastructure transformers, with a multidisciplinary team of technologists, financial analysts, project and program managers. We foster critical thinking and innovation that drive career development. Our reward is in a culture of collaborative experts who drive our industry forward. If you are motivated by turning challenging ideas into reality, creating uncharted value for clients and bringing your best self to your work – we want to connect with you.

Work You Will Do:

Customer Service professionals build on a customer-centric service strategy to deliver foundational organization, business process, and technology capabilities required to deliver an optimal customer service.

Responsibilities:

The Technology Support: Local (LTS) Canada Desktop Support Analyst reports directly to the LTS Canada CS&S Lead and the Canada GU-ITI Lead and has the following Provide workstation support services to personnel situated in the CS&S Offices has following responsibilities :

Assist a specific New Joiner Team in supporting large New Joiner Orientation sessions (US/Canada combined) using chat support via teams/Outlook Shared Mailbox and remote support tools (Log Me in Rescue)
Develop and maintain proficiency in CIO standard tools, including (but not limited to) incident (Service Now) and asset tracking (FNMS) systems, and software and hardware upgrade methodologies.
Support the life cycle of the workstation infrastructure to include installations, implementations, operations and support, service and decommissioning of all specified desktop, laptop and telephony elements.
Work to minimize the impact of service disruption to customers and clients during outage situations.
Interact with customers and leadership in order to understand their needs and maintain business relationships.
Work to ensure that corporate workstation standards are maintained.
Work to ensure that standard Accenture asset management procedures are followed.
Interface with vendors and internal/external groups to support the workstation environment.
Create documentation outlining specific workstation management processes/procedures.
Participate in workstation-related projects/initiatives.
Standard work hours of 08:00 to 5:00 or 9:00 – 6:00 typically apply. However, a flexible working attitude is required when considering critical milestones within project delivery.
Office based. Travel to other locations is rare but may be required from time to time

Basic Qualifications:

2-4 Years demonstrated working knowledge of Microsoft Windows desktop operating systems.
2- 4 Years demonstrated working knowledge of Microsoft Office products.
2-4 Years demonstrated working knowledge of desktop and laptop hardware from multiple vendors HP, Dell, etc.
1- 2 Years of experience in a Customer Service-related role
Bachelors degree or college diploma in related field.

Preferred Qualifications

Microsoft Windows operating systems.
Microsoft Active Directory.
Asset Management techniques.
Basic knowledge of operating system software deployment tools, such as Microsoft SCCM.

Professional Skill Requirements

Excellent customer service skills.
Proven, excellent communications skills, both verbal and written.
Excellent problem solving and analytical skills.
Ability to remain calm and courteous in challenging situations.
Willingness to work overtime and varying hours as required.
Ability to multitask and balance workload in a fast paced contact center environment.
Ability to prioritize tasks and complete assignments in a timely manner.
Demonstrated ability to balance quality of work with task completion.
Ability and desire to build additional technical skills.
Demonstrated teamwork and collaboration in a professional setting

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $24.45 to $48.49

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Apply on accenture.wd103.myworkdayjobs.com About employer

More about this job

Responsibilities

The analyst will provide workstation support services, including installations, maintenance, and decommissioning of hardware and software. They will also assist with new joiner orientation sessions and maintain accurate asset tracking using standard corporate tools.

Requirements

Candidates must have 2-4 years of experience with Windows operating systems, Microsoft Office, and desktop hardware. A bachelor's degree or college diploma in a related field is required, along with excellent customer service and communication skills.

Skills

Desktop support
Windows operating systems
Microsoft Office
Hardware troubleshooting
Customer service
Service Now
Asset management
Remote support tools
Log Me In Rescue
Problem solving
Analytical skills
Communication skills
Workstation installation
Telephony support
Documentation
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Windows
Microsoft Office
Hardware
Service Now
Asset Management
Log Me In Rescue
Workstation Infrastructure
Telephony
Incident Management
Customer Service
Technical Support
Microsoft SCCM
Active Directory
IT Transformation
Cloud Services
Data Center
Digital Workplace
Infrastructure Engineering
Troubleshooting
Documentation
Project Delivery
Collaboration
Analytical Skills
Communication
Multitasking
IT Support
Software Deployment
Hardware Upgrades
Corporate Standards

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Work requirements

Jobs in Canada